I rarely write reviews, but Bob's Quality Door Service absolutely earned a 5-star rating…read more From my first call and text, Bob was incredibly responsive and professional. Before scheduling a service call, he even suggested a few troubleshooting steps I could try myself at no charge in hopes of resolving the issue and saving me money. When that didn't work, he arranged for a technician to come out the very same day. I was given a two-hour service window, and the technician called about 45 minutes beforehand to let me know he could arrive about 30 minutes early. He was friendly, professional, and understood that I was working under a time constraint. The technician diagnosed the problem within minutes, had the necessary part on his truck, and completed the repair in about 20 minutes--finishing before my scheduled service window even began. He was knowledgeable, easy to talk to, and took the time to explain everything clearly. What impressed me most was that neither Bob nor the technician tried to upsell me on anything. In fact, they seemed genuinely focused on finding the most cost-effective solution and saving me money whenever possible. Excellent communication, prompt service, honest pricing, and quality work. This was truly a 5-star experience from start to finish. I highly recommend Bob's Quality Door Service.

Quality door showed up on time, fixed the door quickly with an honest and fair price. No…read moreexaggeration when I say the door works and sounds better than when it was installed. Highly recommend quality door.

3.22.24 We had a new garage and opener installed today…read more The new door is not all that different than the old one (style wise) except this one is insulated and the panels are a little different. (And not bent) I have to say these guys were very professional. First Bobby arrived early! I have Never had a contractor show up early before! Then Zach arrived and these 2 guys worked so well together. Also, they cleaned up as they went and brought their own broom, dustpan etc... They took the old door and all the trash with them. The new garage door is so quiet. The best part was I used a coupon from YELP for 1st time customers only for 10% off! That was a huge savings!!!!!! Thanks Yelp. We paid online and one thing I have never encountered was it asked for a tip. Not sure if this is standard practice for garage door installers. Overall, the service, value, professionalism was outstanding. I would definitely recommend them!

Poor quality; terrible value…read more ---- Tech damaged equipment and refund did not cover damaged tech caused. Tech causes hundreds of dollars worth of damages and the refund reflects the excuse of the company's ability to skirt responsibility. ---- Don't be fooled by the Appleology - this company left us with security risk due damaged equipment. Their "break and replace" approach exploits and places people who are unaware of these techniques feel obligated to pay for what's advised. Reputation is not based on reviews, it is based on how issues are resolved. Dishonesty and exploitation is not a good business practice. ----- We now have to update this review as this company is dishonest. The garage opener was still notifying us into the time the tech was removing the opener from the ceiling to extend the brackets due to Adam's recommendation. After the tech reinstalled and powered up, the opener immediately began to fail. The tech broke the sync button and damage the WiFi board so bad, the support to the board was cracked. Anyone reading review, find a different company. They are no longer reputable. Clarification - refund did NOT cover the cost of damages the tech caused. Repair work failed after a few months. Permanent damage to existing equipment. Don't use the tech Bobby, if possible, unless there is a secondary tech leading. Unfortunately, the overall experience was expensive as the damage cannot be covered.

I called on a Sunday locked out of the backdoor of my sprinter van. Alex answered and listened to…read moremy issue. He then called me back after doing some research and talked me through how to open the door on the phone, he could have came out and charged me for something that ended up simple but instead just walked me through it. Live saver, I could not recommend more. Thank you.

Great communication.They gave the best quote that's reasonable, and unlike others who wants to…read morecharge per drilled hole. Very professional.

Not only are they prompt to response but they also dont do bait and switch with free in home…read moreestimate and flake out on you. Veteran is very honest and got it done with no frill

Had a spring fail on my two wide garage door. Had VGD come out to look at it and was very pleased…read morewith Grier price, service and knowledge of the system. While fixing the spring, I had to them check my bearings on the rollers and had the repaired as well. Door has never been so quite. I recommend. All during the process I was kept informed of findings and options.

I contacted several companies on Yelp around 7PM about a broken spring on my wind-rated garage…read moredoor. Deb responded quickly, requested photos, and estimated the repair cost. The price was reasonable, service prompt, and the technician was friendly. I recommend them for garage door repairs.

Had a broken spring and the door would not open. Called Southwest and spoke with Deb who knows her…read morestuff! The service tech came out the next day as promised, got the door open and ordered a new spring. Came back 2 days later and installed the new one. Service I would rate as excellent. Cost was about what I expected - $500.00 for the new spring and installation. Would I use this company again? Yes

I am writing this review to formally recognize and commend technician Michael Morgan from Garage…read moreDoor Doctor for his phenomenal service on June 23, 2026.Mr. Morgan is far from an average technician; his expertise, professionalism, and dedication make him entirely irreplaceable. He performed a meticulous, comprehensive analysis of our garage door and motor, displaying an exceptional depth of product knowledge that went well beyond our expectations.Employees of Mr. Morgan's caliber are exceptionally rare. He has become an invaluable asset to us as homeowners, and it is our sincere hope that corporate leadership recognizes the superb and unmatched excellence he brings to the Garage Door Doctor brand. Thank you, Mr. Morgan, for your exemplary service. May we also share that there are NOT enough stars to properly rate our experience with Garage Door Doctor technician Michael Morgan and we are extremely grateful for Lynn Craft's expertise and support.

I have used Garage Door Doctors a couple of times now and have recommended them to my neighbor. I…read moream impressed by the ease of appointment scheduling with their automated service. I received several updates regarding my appointment, including when to expect the technician. My technician this time was Eric M. He was knowledgeable, courteous, and was able to handle the maintenance for my door efficiently. Their pricing is honest, and they value military and veteran families as employees and customers alike.

I have used them for years. Always speedy service at a reasonable price. Highly recommended!read more

Great job done to replace entire garage door and motor in a same day. Mike and his brother Carols,…read moreThank you for your service.

Prompt, courteous, wonderful! Called back on a holiday weekend and scheduled for the next morning.read more

Easy scheduling, arrived within the planned window; and quick service with the job completed as…read moreexpected.