We hired Mad City to install a single, plain front door. The salesperson was excellent and assured…read moreus the door would be custom made, high quality, and equipped with an advanced locking mechanism for added security. We were also told the door would have a bottom seal designed to block outside air completely. Based on these representations, we believed we were purchasing a premium $9,000 door. What we received was extremely disappointing. The door looked like a standard door you could buy at Home Depot, not a high-end custom product. The door itself was warped, and although the installer was very professional and clearly skilled, he spent three full days trying to make the door work properly. The locking mechanism, which runs the full length of the door, was also warped--sticking out on one side and recessed on the other, making the defect very noticeable. Mad City returned three separate times to attempt to correct the issue, but each attempt required removing and reinstalling the hardware. As a result, the door became damaged from repeated screw and handle removals. After these failed attempts, Joe, the site manager, told us this was "as good as it gets" and stated that if we wanted a new door, we would have to pay another $9,000. This was completely unacceptable. I escalated the issue to higher management, and once they reviewed the photos, they agreed the door was defective and approved ordering a replacement. Unfortunately, when the replacement door arrived, it already had a notch on the front near the handle, and the locking mechanism was still warped and not flush with the door. Joe then suggested having the installer once again attempt to remove and adjust the mechanism. At that point, we refused. We were not willing to go through the same damaging process again or accept another compromised door. in order to get this resolved, I need to contact the manufacturer and have them send a letter stating their doors are not defective and below standards. I would not recommend Mad City nor will I ever use them again once I get my issue resolved.

We had hired Mad City to do all of our windows in our home, and both of our bathrooms. From the…read morefirst meeting there was not good communication. I didn't even know they did bathrooms until I seen my uncles. They needed to send out the sales rep a second time to get something signed again that was missed at the first meeting. When I opened the door I was greeted to a sales rep I didn't meet previously, no biggie but the reminder was saying it was the previous rep I met with. We talked about the bathrooms I wanted added. I asked about the staining of the tubs because we live in the country and even though we take extra steps to filter out the iron staining it still comes through some. I was assured that it would not be a problem and that all I'd have to do is give it a wipe here and there and it wouldn't be a problem. I agreed and finished the paperwork. I was told it would be about 6ish week before they get the materials and about 8 weeks before they start. In the meantime they would send someone out to get mmeasurements of the windows. That rep came to do the windows and when I let him know I added on the baths and per the rep that helped me he was to get those measurements as well He informed me that its not on his papers so he is not doing it and they would have to schedule him to come back out another time. So, another time he came back out. The sales rep back out again bc of more measurements. Well 8 weeks passed I heard nothing about what was going on, so I called to be told it would be another 4 weeks. So, 4 weeks goes by I call again, I am told 2 weeks, and they will get it going. I asked if it would be the week of Thanksgiving and if i should plan on the first week in December, I was assured no it would be that last week of November. I had signed the contract in August/September. The start first week in December and got the windows done that one day. They did leave all the residue on all the windows from the stickers for me to clean up because they couldn't get it all off. They came back the next day to finish the bathrooms. A week into having the windows my big kitchen apron window cracked up the middle and to the left and a crack came down from the top down to the right in the middle. I called and had to wait another 3-4 weeks for them to get that replaced and once they did it didn't close properly so another part was ordered and I waited another 3 weeks or so. There was a hole other issue with the fan vents in the bathrooms that were to be replaced, after another 6 weeks or so and 3 different contractors it was finally completed. One contractor left a hole in the ceiling next to the fan/vent and left the box of handwear from the old one here with my kids in my kitchen. I have since found shape debris from the windows all around my house outside. When I do talk to a manager they don't follow through on responding to me or my concerns. I have not heard from anyone since beginning of April and my bathroom faucet still needs to be fixed. I do not recommend Mad City at all. They don't communicate with me; they lied about the product and quality to get a sale out of me. They told me to fix the iron stains which showed up in my tub 4 uses after being installed was to use a certain cleaning agent, so I now have to clean it after every use or have yellow coloring on the white shower/tub. They did take a drinking water sample for the water and from the looks of the results the iron was in normal range. I am very disappointed in this company and will never use them every again. I will also never recommend them if anyone is asking or thinking about them. I had to constantly reach out for any information about the products/ services.

We had a great experience with iCare and would highly recommend their services! The job was done…read morequickly and well.

From the owner: At iCare Handyman Services, we specialize in door and trim repair, providing excellence you can…read morerely on and lasting results you’ll love. Based in Wausau and proudly serving the surrounding areas including Weston, Merrill, Rothschild, Schofield, Kronenwetter, Mosinee, and Rib Mountain, we’re a trusted local business dedicated to making your home function and look its best. We also offer a wide range of handyman services designed to keep your home in top condition year-round. With iCare Handyman Services, you’re not just getting repairs, you’re getting a partner who cares about the integrity and beauty of your home. Your home deserves the best, and we’re here to deliver it.

Professional, hard working and quality work…read more I sustained roof and siding damage after a hail storm. These guys were great to work with. I would definitely call them for any needs I may have down the road. I highly recommend!

From the owner: Locally owned and operated in the Coulee Region for over 20 years. We specialize in storm damage,…read morehail damage, residential roofing, roof replacements and new roof installation.

Well, I first gave them a one star on their service and installation, and now I give them another…read moreone star on covering their work and product. So three months ago they replaced a picture window for us. Now the window has cracked and they will not cover it. They say they do not cover breakage which I can understand but this is not breakage. It is either poor installation or a faulty window.

From the owner: When you need quality glass repair or replacement, it's crucial to hire a company with the skill to…read morecomplete the job safely and accurately. Serving La Crosse, WI, and the surrounding area since 1978, Glass Service Center, Inc. is ready to assist you with all your commercial and residential glass service needs. The family-owned and -operated company has worked on countless commercial projects, helping area business owners adopt energy-efficient technologies, including solar films that block solar energy and reduce heat loss during the winter months. And, if upkeep on your glass doors is becoming difficult to maintain due to the constant foot traffic on your property, their team can replace them with a durable, long-lasting aluminum door that will lend a modern aesthetic to your space. Their company also offers a broad variety of services for residential customers, from custom glass cutting for table tops to glass replacement for windows or patios. Let them create custom mirror or window for your furniture or home fixtures to add a unique touch to your design. Their team is committed to customer satisfaction and takes the time to listen to your needs. They've built a reputation in the community for being punctual, working efficiently, and practicing extra care to minimize interruptions to your day. Their attention to detail and safety measures allow them to offer quality services and results you'll enjoy for years to come...

Window World of Lacrosee is definitely the place to purchase windows, doors, French doors and…read moresliding doors. They are reasonable priced and everyone working there takes their jobs very seriously; wanting each customer to have exactly what they want. The team at Window World works in complete sync with one another, and their customer service cannot be beat. Plus, they are patient and understanding, plus they're extremely accommodating when customers are choosy or just plain space cadets. In regards to being a bit spacey, they are extremely helpful with color designs and what windows and doors would look best. I cannot recommend a better place to purchase windows. Airtight and beautiful! Thank you for being so patient with me. I'm really looking forward to my new doors and sliding glass or French doors! lol (still deciding) Thank you for being the best in your business!

Fantastic sales staff and customer support. What a sweetheart Lisa is!!!…read moreInstallers were incredible!!! Very professional and polite!!! Second batch of windows we have gotten from Window World and are going to be customers for life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was in a bind to get my garage re-sided quickly. I couldnt have hoped for a better result. It was…read moredone event quicker than I expected, and done well, at a better price than other offers. Was very simple to deal with and knock this project off the to-do list.

From the owner: At a loss about how to fix your worn-out deck or rotten siding? Don't worry about taking on these…read moretasks alone. Home MD Exteriors & Remodeling LLC is ready to provide the expert home improvement services in Janesville, Evansville, and Verona, WI. We offer lower-level framing and finishing, lower level house framing, exterior remodeling and repairs, siding repairs, handyman-services, door installation services, and much more.