They did a great job and were fair priced. I'd 100% recommend! Helped with any questions we had.read more

Mario and Jason did a great job on our bathroom. We'd been meaning to get the floors redone for…read moreyears, but always put it off because we thought it would be too expensive. They gave us a price much better than the first company we called, and had it done in a few hours. The floor looks great and I've got no complaints.

I had some questionable work done by another contractor and these guys were incredibly helpful…read more Super informative and professional. Wish I had hired them from the beginning.

Wow - this is how I want to start my review. What a great experience overall…read more Kipp took his time explaining the options and difference in carpeting when we were at their showroom. We took home a few samples and decided on what we wanted. We then scheduled a time for Kipp to come by and do a formal measurement and quote. No pressure - no gimmicks. Kipp knows his stuff about flooring. We then arranged to have the carpet installed. They worked around our schedule to set up the install. We moved many of the little things but the crew that did the installation handled the big furniture items and were very careful. The installation crew that Spencer Flooring uses were professional, knew their craft and were very polite. They did a nice job of cleaning up also. We are really happy with the carpeting and the overall experience and I'd highly recommend using Spencer Flooring.

My wife and I made the decision to replace all of our carpet with new vinyl flooring. After looking…read moreat different companies, we visited The Flooring Warehouse and met Alicia at the Flooring Warehouse. She took the time to explain the different types of flooring, the entire process and was always patient with us and all of our questions. She made the process very easy and the quality of the product was great. And her pricing was very very reasonable. The installers Alicia used to do the job were amazing. They worked their butts off, were professional and took their time to make sure everything was done correctly and did not cut corners. They were on time or early every morning, worked all day and always kept us informed. They finished the job in the time frame they originally told us. We could not be happier with the process and the look of our new flooring. Overall, it was a great experience and I would recommend Alicia and The Flooring Warehouse for your next job.

When we decided to put your floors in our duplexes to prepare them for sale, the Flooring Warehouse…read moreturned out to be a great choice. Carlos came to the house same day that I called and took measurements. That same day I went down to their showroom, which is here in town, picked laminate and carpet. Alicia was great working with our real estate team. The day after material arrived flooring was being installed. I coordinated some specifics between the painters and Carlos which worked out very well. At the completion of install, which was done in time frame we were given, we could not be more pleased with the workmanship. Carlos and Alicia are easy to work with. We will call on them again for our flooring needs.

The best company I've worked with in floor refinishing. Top of the line tools and service. You…read morewon't regret using them.

I was looking forward to getting a quote from Ruben because I see he does great work and others had…read moregreat things to say. Unfortunately, Ruben did not follow through with our agreed upon time and date to come out for an estimate and was a no call, no show.

Look no further. Jose is amazing! He responds quickly and provided the Best quote for kitchen…read morecountertops installation. He and his guys finished the job in One Day! We couldn't be more impressed! From start to finish, the entire process was seamless. The installation itself was flawless--quick, precise, and clean. Jose did a great job in the waterfall design. My kitchen looks completely transformed, and I couldn't be happier with the final result. The attention to detail, professionalism, and quality of work exceeded my expectations. Highly recommend Jose for anyone looking for top-notch kitchen countertop installation! 10 out of 5 stars!

Reach out to Ag7 for tole work. Amazing customer service. Respectual and also on time…read more Highly recommend this company.

Nonstop issues over the last 3 to 4 years with the Flooring. Sounds like he's out of business now…read morewhich I'm not surprised.

This review is a long time coming. Since the first job we had David DeLima do, we had him do…read moreanother job in 2022 to do the rest of the house. The second job was a nightmare. 2+ years later we have failing floors both downstairs and upstairs. Vinyl planks that were cut short were sliding out from under the baseboards. He installed quarter round (wood) molding around our bathtub instead of cutting the flooring flush - wood and water don't mix well. The entire bottom floor that was installed on concrete is missing a vapor barrier. David came back to take a look at the floor a couple of times and blamed the product not the install. Despite his assurances that he would make it right and "take care of us" he has not been responsive to our calls and texts. He says he has since gone out of business, which I'm not sure if that is true because his contractor's license is still active. At this point my wife and I are gathering our documentation and reporting him to the licensing board and will try to go after his Performance Bond that he was covered under during the installation. Let him deal with the state and not have to deal with him anymore ourselves.

in 2021, we had Luisa help with a rush request to install carpet for our house to be ready for our…read moremove in in 3weeks . We met just once to see their inventory, then all others were via phone/text from catalogs/order/payment/scheduling.. went super smooth, we moved in with carpet ready. I esp appraise their customer service and after-sales service. Even after 4 yrs, Louisa greeted me and scheduled an excellent technician to re-stretch the bulging carpets in some areas. Free of charge and the schedule was in the same week as I called. Technician is great this time, got the job done with good result and vacuumed, super friendly guy! Louisa is the same friendly and efficient, thank you.

When updating the house the floors were a must. I wasn't sure what I wanted, I just knew the look…read moreI wanted. My contractor sent me here and I was so impressed with all the samples to choose from and the knowledge that the owner has of his product. He listened to me, and offered suggestions that would work best for me. I went with the deluxe vinyl plank. I have dogs and cats, after a year plus the floors still look brand new. They stand up to the dogs nails, and drooling, along with everyday life, fast and easy to clean.

Thanks to Michael and his team for the amazing job they've done for me. First time having such a…read morebig project for my house so I was a bit nervous but turned out everything is perfect and i'm very impressed. Michael and his team were super careful, very honest and on time. They also took care of everything very well before and after such as moving heavy stuff around, removing all the things and cleaning up after done. He explained to me about things that needed to be done before giving me the quote and while working too. Price is also reasonable in my opinion and no hidden charges. The project was done as promised. I'm very happy and satisfied with my new floor now. Highly recommend!

Michael was great from beginning to end. When he came to check out the space to provide a quote, he…read moreanswered all of my questions and was very clear and transparent about what work needed to be completed to achieve my vision. When he and his team were completing the work, they were very professional and he provided me updates throughout the process. They did a great job removing the carpets and installing the flooring (see before and after photos). I was on a quick timeline and they were able to do everything at a high quality and at a very reasonable price. I am very happy with the work and would use their company again.

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

Pricing depends on who you work with on a given day. I purchased some baseboards from one employee…read moreat a certain price. When I needed a more expensive kind the next week, I worked with a different employee who got me a better price than the ones I originally bought. I appreciated the "deal" but did not like how the discount was applied in one instance and not the other. This was during the anniversary sale, so most things were on sale. Lead time for my tile was quoted as 5-7 days. It took 2 weeks. The worst part was that the tile that I waited 2 weeks for was the wrong kind as the floor store/manufacturer messed up the order. The floor store got the manufacturer to rush the correct tile in a couple days...really wished they had the same hustle when I first put in my order. I ended up having to pay more for my contractor's time because the floor store took too long. If you are already working with an installer, I'd check with them to see if they can source materials. The price will certainly be much more competitive. I don't think I'd go through the trouble with the floor store again.

This review is a couple of years late, but these guys did a great job with the wood tile flooring…read morein our dining room and junior master suite. The two guys that sent worked relatively quickly and got everything done in a day. Highly recommend Hacienda. Will be calling them again when needed.

---UPDATED REVIEW---…read more In March of 2022, I bought roughly 900 sq ft of beautiful flooring & I had them also do the installation. Mari (Owner) came to our house and inspected what my wife & I wanted to do to our floors. We received top-notch customer service. Installation also went perfectly. They did it all in one day, cleaned up after themselves, and were efficient. I was completely satisfied with what we had purchased. April 2023, a year later a few boards were coming loose and separated, one of which had an end that began to curl back and stick up from the ground. I contacted Mari about it and she came out to my home inspected the problem boards and agreed the boards needed to be replaced and fixed. She told me that she would contact the manufacturer of the flooring material and file a claim. In May 2023, she and a representative came to my home, they took pictures and told me they'd keep in touch - I said, "Great!" Sept 2023, four months later - she informed me that the Claim was approved and they were moving forward to fixing my floor. Oct 2023, twice I texted Mari for an update, no response. Nov 2nd, 2023, I am continuously contacting Mari and following up for a status update on the claim - I even had to go up to the store to speak to her husband. He took my information down and I still didn't receive a call back. Nov 3rd, 2023 I called her again and I finally reached her only for her to tell me that another customer of hers was experiencing the same problem and that she would call me back in an hour. Last I've heard from her. I called and left her a voicemail on November 24th, 2023 - no response. The floors are still not fixed. Be aware that once they get paid, the work is done, and you have a problem - you may never hear from them again. Now it's 2024, another year coming around and I can only assume that they found out that they are financially responsible and are backing out of it. I hope not but I don't know. No one calls me back.