I love this place. It's like a fun hour to be like a kid in the candy store when it comes to…read morejewelry, handbags and luggage. I get more compliments on the necklaces and earrings I buy there. And I bought a clear bag there that was stadium size (handy for Cynthia Woods Mitchell pavilion). And the prices are reasonable.

4.1.25 I came in for a watch band for my husband's iPhone…read morewatch. They had a few to select from and I bought him one. He was happy with the color and style. It put it on his watch right away. It looks nice. A nice gentlemen helped me find the right size. This store is always tidy and well stocked. Also, the air condition is working now. I will shop here again when needed.

Store is crowded, lines for dressing rooms are long, I don't care for the clothing. So why four…read morestars then? Because my daughter loved the dresses ther, and it's the only store she could find something acceptable for her birthday party. And prices were very good. So, I guess I will be shopping there again.

Listed as a high-end consignment store on YELP. Not!!! They do not take in consignment items.read more

What an absolutely beautiful ladies boutique. The clothing selections are so stunning. You can find…read moreone of a kind pieces here. From ladies dresses, tops, rompers and jewelry. The sales associate was so darling. She was upbeat and personable. I planned on buying a gift for my friend but bought me two stunning pieces of jewelry or in this case two pieces of art. Two unusual but classy pieces of jewelry. The first piece was a necklace with a horn and several cream and lapis colored beads. It's a 24 inch necklace and very much a statement piece. The second piece was about a 20 inch chain with a touch of two metals and a piece of Amber. I love both of these one of a kind necklaces. I've worn them several times and get tons of compliments. Finally, they gave a prayer tree. Write down a person on a sheet of paper and why someone should pray for them. What a creative and thoughtful thing to do.

They tried to screw me on the Internet on a 50% off sale with adding the $5.95 shipping to the…read moretotal amount in which it came out over $10 more. Plus it took me 2 hours trying to log on their website. It wouldn't work and their message said they are very busy. Took the survey at the end and gave them all 1 stars because chat line person wasn't knowledgeable. Then my chat survey just disappeared before hitting the send button. This site is way to much drama to mess with. Only a few pieces of clothes are chic in the store. The rest are boxy and way overpriced and even have a bland matronly look. You have to spend $500 first the lady in the store told me to get 5% off of the passport program discount. That's the worst discount program I ever heard of! Why $500? That's no incentive. Plus sometimes I'm just left to wander the store unhelped because a shortage of employees. Never again Chico's! Too many negatives

We just finished at Chicos in the Woodlands Mall. Jasmine helped my wife. She was spectacular. She…read morewaited patiently on my wife while also attending to other customers. She picked out thoughtful suggestions which were a giant hit. I would highly recommend this store and big Kudos to Jasmine! You are a superstar!

Could not resist a Sunday visit to Old Towne Spring. This…read morecute shop had a few items worth shopping for. Helpful and friendly service were my 1st impression as I was greeted the second I walked in.

I love this store! It is my favorite boutique ever! When I need something special, I can always…read morefind it here. I love Noel and Brenda...they're the best!

Bought a bunch of clothes yesterday! First time there and thought the prices were great and the…read morelady was so helpful! Will be back to check out the shoes!

When I asked if they sold anything bigger than a 14 I was corrected that it was in most cases a…read moresize 12. I told the woman working that it was unfortunate that the shop didn't carry larger sizes. I was told that she had found that larger size women did not want to pay the higher prices which I found incredibly rude and elitist. I pointed out to this woman that just the Shaw I had on cost $180 in San Antonio and that larger women I knew had money to burn. She asked me where we shopped as if she didn't believe me and made it clear that I was not her demographic. What a horrible experience!

I am not a fan of negative reviews but this needs to be said…read more.. Before I start I was emailed to attend the sips and ghoul's event on 10/24 that I RSVP'd for with the promise of 20% off, sips and treats which based on that invitation it's a dead giveaway that I am a loyal Kendra Scott customer and fan of our very own Klein, TX alumni. The store was neatly organized and initially the young man in the front notified us of the sale and what was excluded but as we walked in as I was on a mission to find a piece it seems like the employee was so bothered. I came in specifically to find a piece of jewelry that my daughter requested for her birthday and obviously spend some money. I am sorry but I have pricier, higher end pieces with genuine diamonds and I still HUMBLE myself to respect everyone in the store no matter what they wear, it wasn't until we decided to go with what looked to us the youngest employee there that managed to provide us with the best service that this store can offer. The young lady was patient and assisted me in just making a bracelet for my daughter that matches her necklace, she seemed like the only soul that was happy in this location so I was more than happy with my purchase WITH HER! Once I went to the register another associate assisted us with such mid-level customer service, I couldn't wait to leave and that is when we noticed the tiny table of mini cupcakes and chocolate covered pretzel sticks no sips! This would be a every different review if I has not experienced other unfortunate, less-than satisfactory service but it seems like this is the norm here. I think I will stick to online shopping, saves me from dealing with the staff here. Perhaps City- Center would be a better choice.

Dropped in for a last minute bday gift for a sweet sixteen. Add recently saw a table at another…read morelocation that had a 2 for seventy five dollar sale with a carioetynofnwjote. Clear and pink stones on necklaces and earrings. To buy the teenager , a set , one necklace and one pair of earrings. I'm not giving the 5 stars.Because this location decided to not have those on display.But thankfully , they did have very dedicated workers who all greeted me nicely and worked hard to find something nice within budget that was similar onntjwor BOGO Sale. I was also pleasantly surprised so see they had a connected café added on with small bites coffee and teas. This made for a nice place to get something refreshing while you shopped or took a break from walking the busy outdoor mall.

Great location! Very clean & easy to find. Our associate was very friendly & helpful. Aside from…read moreletting me try on all bangles I wanted to see, she informed us that if something were to happen, this particular location would exchange it for a new one. Awesome deal! I want all the Alex & Ani bangles! I bought a Houston bangle & a polishing cloth to keep them looking clean & shiny :) I'll definitely be back!

Nice little costume jewelry store, attentive staff and (yes!) reasonable prices. $28-38 per bangle…read moreor necklace pretty much. A wide variety of pieces and products for diva's (yes I have one ;-) ), sports fans, kids the works. Definitely worth a browse and it doesn't break the bank!

I arrived with no appointment and was happily greeted by a friendly consultant, Chiara. She was…read morefinishing up with another customer, but took a few minutes to familiarize me with the store and guide me to the dresses within my price range so I could browse while I waited. Once available, she helped me find styles based on pictures I had saved. I was in a timecrunch of 2 weeks, so she made sure dresses/sizes were in stock and needed little or no alterations. She helped me stay on budget, yet found the perfect dress for me. She was friendly, lighthearted, realistic, and didn't pressure me to spend more than I wanted, giving me alternatives to full alterations and accesorized my dress appropriately for the casual tone of my event. Loved working with her so much! As I progressed toward my perfect dress, Moises joined us and he was such a pleasure to talk to and I valued his ideas and opinions as well! He was friendly, encouraging, and celebrated my final selection. Will recommend this location again.

If I could leave no stars I would.. I went in yesterday…read morelooking for veils and asked multiple people for help , most ignored me and others just walked past me.. I even started looking at dresses hoping someone would help me but no one did and just walked past me and asking other people if they needed help.. horrible

4.26.22 Came in with Yelper Britt C…read more This location is a little small but the customer service was great. Friendly, helpful staff and a tidy store, nothing better!

I have called your Corporate office. Not once but twice! I guess Torrid is not worried about…read morecustomers, otherwise Tiffany from the corporate office who has my information about what happened would have reached our already. Instead of stretching it out the full 48 hours to recieve a response. But I'm just one customer that I am learning. Does Not Count.