Way overpriced. $2,300-2,600 vs less than $500 for the selected contractor. Sales person was on…read moretime and professional. Showed me cost estimates right up front.

Aaron the tech was a stand up guy! I like people , if you…read moregive them respect, I Expect that In return! He passed with flying colors! Very personable and polite! 10 Stars Aaron! Quality work on the garage door! Would ask again for his service, If ever needed in the future!

I sent out a request for a garage door repair and they, along with many others, got back to…read moreme...but they responded the fastest! Blake and Lucas were able to come out incredibly quickly, fix the main problem I had with the motor AND install new rollers in about an hour AND at a fair price! Awesome guys and awesome work. I'll be calling them again next time my garage door decides to be an idiot.

Great family business! They did a fantastic job at a fair price. I highly recommend Access for…read moreyour replacement and repair needs!

Pablo is top notch!…read more Efficient and effective! Came to evaluate, realized he may have the necessary part with him to get us past our issue! He did! We shall see if it is a hardware issue though. Nevertheless, the service was top notch!

Superb customer support. I now have a silent operating garage door all accomplished in about 2…read morehours. Absolutely superb.

Excellent service very knowledge addressed all problems. Discovered that one of our issues was a…read moremanufacturer warranty issue, they called manufacturer and had them put part on order without my having to do anything about. The crew picked up and cleaned up after the work was completed which is greatly appreciated.

These guys were great. Owner is a veteran. I had one spring on my two car garage and wanted to add…read morea spring. They showed up within 72 hours, changed my spring to two, and offered to install the new garage opener I had bought the night before at a very reasonable rate. Tech cleaned up after himself. Ended up going above and beyond and installed the push button and code opener before he left.

My garage door spring snapped and I gave them a call they were out in less than a hour and were…read moreable to help me out and repair my garage door and tune up my other door. Would highly recommend them. Great service at a fair price.

Responsive, reasonably priced, nice folks. I never felt like I was being taken advantage of like…read morewith some household services. Zach was great and the office staff is fantastic!

The same nice guy M.O. as most of these negative reviews…read more We had a squeaky and struggling garage door issue. The tech was a pleasant guy and nice enough. He started by reviewing some "garage maintenance and repair theory" before he even looked at the door. (That's sets the buyers expectation of what's to come.) He gave me a "deal" on "inspecting" the second door so I agreed to pay $60 before any work was done. He replaced 8 rollers on the main door but advised that I might want to consider a new spring and a cable. The spring was $1,000 but he offered an instant discount down to $700. A huge red flag. The cable, which is actually a belt, was an additional $200-$300. Plus they charge you for additional random parts. And let's not forget the visit fee. I called a local tech for a further evaluation. He looked at the work that the A1 tech performed and pionted out that he didn't notice, or bother with, all the hinges that support the rollers. They were all loose and one of the main reasons for the noisy door. The local tech also quoted me almost half the price for the same new spring which I didn't need to begin with. He tightened all hinges and lubed both doors and they are now quiet and run smoothly. He charged me $79. We paid $350 for a visit, some parts, and rollers that we didn't need. I'm glad we stopped there. The moral of the story, don't get lured down the rabbit hole by a coupon. Shop, ask questions, and go with your gut. Avoid the big box guys whenever you can. I guess someone needs to pay for those TV ads and that fleet of nice trucks.

Apparently, I have to give at least one star to submit a review. I'd have given zero if allowed…read more The business model for this company is to send a skilled con artist, posing as a very knowledgeable, personable technician, to point out all that is wrong with your system, and inform you that it is indeed rocket science to correct your problem with a broken spring, hence the outrageous cost. Cody, while friendly and professional in appearance, stuck to the company script. For an hour and a half, we did the dance. He gave me an insanely high quote and attempted to upsell to "lifetime" springs, which, if they failed, would be replaced at "only" the cost of labor. I went inside multiple times to confer with my, much more prudent, wife. Each time I returned, Cody patiently sweetened the pot for me and the price got better. Clearly, they didn't want to leave without doing the job, as I may discover just how much it should actually cost. We played the "let me get the manager on the phone and see what he can do" game. Eventually, the price was reduced by half. Still, twice what we paid Garage Door Store Boise to do a very routine fix in a professional, expeditious manner. No BS 29 point "inspection" to indicate that every possible component on my 6 year old door required attention. It is obvious that their business model works, propelling their success into the stratosphere, leaving hundreds of fleeced innocents in their wake. RUN! RUN AWAY! I'm not sure how they sleep at night.

TC is exactly the kind of person you'd want working on your garage doors. He knows exactly what…read morehe's doing, is polite, communicates well and is always willing to answer questions. He did an amazing job, and best of all, Renner Garage Doors is locally owned! He fit me into his schedule and showed up on time and had my garage door fixed by the next day. I couldn't be any happier, I would (and will) recommend him to anyone, and will continue to use his services for any garage door problems (in this house or the next) that I might have.

I had TC out at my residence to evaluate the garage opener that was having serious issues. He…read morementioned that it was over 20 years old and that he couldn't find parts for it so he recommended a replacement. He explained the quality difference between the HomeDepot version and his product. He gave me a fair price and had it changed out in less that a few hours. Renner Garage Doors is locally owned and non- franchised. They guarantee their work.

Ok, I'm a realtor, see all kinds of vendors, clients needs at the last minute etc! A client…read more(cutest mature lady) backed into her garage door the day it was listed..she was quite upset about the accident (& was unable to close her garage door) so I referred her to who I usually use. It was a Friday they were unable to get to her the same day so started looking for someone else. Called Hanson's, they were friendly and was able to be at her home in a few hours. The arrived, we're very friendly AND treated her very nicely AND fixed her door for WAY less than expected..what is better than that!?

Call them first! You won't be disappointed. Our garage door was sticking and wouldn't go down and…read morewe didn't know why. We called and Paul set us up the next day. Kevin called that night to let me know when he would be by. It was snowing so he called that day to say he was running late. He came to our house after having already been on 17 calls that day! He was so fast and helpful. Turns out, all we needed was a chain greased because it was so cold. He didn't charge us for his time. This is the kind of service with integrity that I appreciate. Thank you, Hanson!!!