We stayed for 4 years, both in the 1 and 2 bedrooms over the years. The walls of the apartments…read morewere great, blocked out alot of noise and kept you warm during coldest of nights. Both the carpet flooring and vinyl flooring felt great on the feet, easy to clean and vacuum. Plenty of washers and dryers that uses the cycle pay app. Very easy to use. Blue tooth connected. Charcoal grills outside in every garden area. The pool gets alot of sun throughout the day and has 3 to 8 ft area. The beach and the best parts of Imperial Beach is about 3 blocks away. Many great restaurants and small shops. Easily walkable and bike friendly. Easy access to the San Diego Bikeway to get to Coronado (i used it to get to work). The manager and staff are great. Approachable and helpful. Maintenance is quick. Scheduled maintenance is posted in advanced and then 24 hours prior.

Great apartment, I lived here for 3 plus years (from Feb 22 to Sept 25,) moved out only due to…read moretransfer orders to another state. This place is only 3 blocks from the beach... The apartment manager (Patty) is top notch, she is actively engaged and ensures residents are informed of any issues. Additionally, the maintenance team quickly addresses any maintainace issues. If I was relocated the San Diego area again I would definately lease here again.

I would give zero stars if I could. This place is completely unprofessional and feels like a scam…read more Management will try to squeeze as much money out of you as possible, and it's very obvious that certain residents (friends or family of staff) get special treatment while everyone else gets ignored. The maintenance situation is just as bad. Workers park in resident spaces and have zero accountability--I personally had my car door hit multiple times by a maintenance worker who said nothing until he was caught in the act. That says a lot about the level of respect here. The building itself is in terrible condition. It's old, poorly maintained, and there is mold in what feels like nearly every apartment. Instead of properly fixing the issue, they just paint over it. Because of this, my family members were constantly getting sick, which is unacceptable and honestly concerning from a health standpoint. To make things worse, basic repairs are ignored. Our front door knob literally fell off, and management refused to fix it, saying it wasn't an emergency. How is a broken FRONT DOOR not urgent? Overall, this place is unsafe, poorly managed, and not worth your time or money. I strongly recommend looking elsewhere.

The worst experience of my life. The carport storage is constantly broken into, and I'm pretty sure…read moreit's an inside job since the people doing it seem to know exactly what they're doing. They cut your lock and then take it. I had over $2,300 worth of tools stolen after I left for a holiday weekend. There's mold in the upstairs bathroom no matter how long I leave the window open. The lease policy states that cats must be indoors and dogs must be on a leash, yet the neighbors seem to think those rules don't apply to them. After complaining, all management does is send out emails -- even though it's a clear violation of the lease agreement. People don't pick up after their pets, which causes other animals to get sick. The rent increases are ridiculous for what you get -- no A/C, no dishwasher, and no in unit laundry. Sure, they remodeled the exterior and installed cameras watching the carports, but they refuse to provide footage when something is stolen. They make you file a police report before they'll even speak to the security company. They claim there's a security guard who patrols at night, but I've lived here for two years and have never seen them. Ants! Ants everywhere, no matter how much you clean. The community washers are constantly broken, and people from the other side of the complex come to use yours because they've figured out how to get free washes and drying. My biggest frustration is the constant car and storage break-ins -- especially when we live right down the road from the sheriff's department. I've had a car stolen, and street parking is horrid, particularly when the school is having a baseball game or the sports complex is hosting events since people seem to think it's okay to park in the apartment lot. On top of all that, there's a constant smell of dirty Tijuana sewage. The only positive thing is the proximity to town and the easy commute to the military bases.

I will never ever recommend renting an apartment from them. i tell you now beware if you live there…read morealready cause when you move out they will try to take every penny they can from you when you leave. this place is way overpriced for as ghetto as it is. there are bigger apartments and nicer ones for lower prices if you look around first. believe me i learned by experience with this place.

Apartment hunters - live in paradise - beside the ocean and estuary. Imperial House is expertly…read moremanaged by Patty C "on-site", she handles all issues quickly and professionally. The laundry room is immaculate, there is off street parking, nearby grocery stores, and courteous/responsible neighbors. It's a joy to wake up here every morning !!! ... kevin

I love this apartment complex, i belive they're really cooperating with stuff and keep maintenance…read moreup to make it look nice, only thing are the workers which I have noticed some that clean and do maintenance like yard/grass work infront of the apts and clean up, have looked inside the windows before which I have caught. It's the men with blue shirts that go on the golf carts that speak about drama that happens with their work environment instead of helping those in the community where we pay rent but rather more just see us as people who live here which we have to pay extra fees as water, garbage, etc and they make it seem like they don't want to do what they are suppose to do, because i have heard that as well. A big major problem is just that the washers don't work. We can have 10 washers n there's only 3 that work which are very small and don't know when it looks like they'll get fixed, so i've been going to the laundry mat instead since there's really none that work here sadly. I love the apartments, it's just the workers (some not all) should be nicer and have more decency instead of giving looks, and the washers being fixed. I just hope these problems can get fixed, Thank you:).

I recently had an issue in my apartment and the leasing office team (Ali Jessie and Alexandra) were…read moreso quick to answer and the maintenance guys were so quick to come and fix the issue. So grateful ! Will definitely be renewing my lease! Thank You ladies for being so nice and so helpful

I've lived here for almost a month now. I woulda given them 5 stars but there have been a few minor…read moreissues that need to be fixed. But I feel safe here and it has all of my must haves at a reasonable price. Gas range stoves, like wood floors, wall heaters, underground shared garage, washer/dryer hookups, 2 bedrooms, 2 full baths. It's pretty great. Some people have pets as well.

Nice community. The on site manager takes the time to know everyone and truly cares about our…read morelivelihoods. The manager we had before was horrible and never responded and it's nice to have someone who truly cares about the property. We finally have landscape that makes the property very pretty. I have enjoyed living here the last four years.

This place has a serious termite infestation in the summer, where pests can enter through your…read morescreen windows. One resident went on vacation in the past and returned to a bed full of termites. YUCK. At that time, the termite complaint was reported, and management had the audacity to say that the bugs, were "flying ants". In addition, if you get a room by the pool, you'll regret it. The walls are paper thin, and every sound can be heard. There is no onsite manager, to handle resident issues. This place is a money dump, with a slum landlord. Also, don't plan on getting your security deposit back, these people don't even give you receipts for any costs or repairs they did. Very disappointed with management, and upkeep with this apartment.

Luis, the manager has an excellent attitude and great customer service skills. It is a pleasure…read moredealing with somebody that is willing to help. He made my day!

I been living in Tesoro Grove Apartment for over five year and the management there is very…read moreefficient. They always have the property very clean. If you need something to be repair they do it right away. The landscape is very nice. And the community and neighbors are very friendly.

By far the management at this complex is on top of things…read more Florinda is the best. Whenever there is an issue with your apartment she takes care of it. Be it a small issue or a large one it gets handled. Usually the by the next day. You can contact her via Email or by phone. The complex itself is very nice with manicured lawns and some nice trees and shrubs. There is also a pool, hot tub and laundry facilities. I have only been here a couple of months, and everyone we have met is courteous, and friendly. If you have pets, not to worry. They are allowed. We are sure glad we found this place. Florinda, you are a great manager. Thank you for always being available and looking out for your tenants.

Very clean and good neighborhood. Since I live here I have no issue at all and safe place to live…read more.easy access to everything

My wife and I lived here for 3 yrs before a new job was too far for daily commute, otherwise we'd…read morebe here longer! If you're wanting peace of mind, reliable staff, security, community, and comfort, I highly recommend Del Oro on Broadway Apartments. Alba has been with us from the start, she's always on top of communication answering all of our questions and concerns. Pete and Ruben are the friendliest grounds keepers and always will help with anything. These apartments are very well maintained, professionally cleaned and sanitized before move in and move out. It's very modern and roomy. Should anything need immediate maintenance they have onsite maintenance there 24/7. That also means if someone trips an alarm or something by accident you won't hear it for hours. Its a very nice gated community with surveillance cameras everywhere and on site patrol at night. The heating and a/c are top notch as well as all the other appliances. We rarely ran into issues but if we did it was fixed super fast. The staff have special events every so often for children as well as free pizza or raffles to win things like full thanksgiving meals, etc. Parking is great theres plenty for cars needing charging stations or cover. The amazon package hub and mail are very secure, easy to use. We had two dogs and it was easy to get them to the designated dog pen. Its all kept very clean! There are so many amazing places nearby to eat and the bay is just up the street! If you're nervous to apply like we were because we had a lot going on at the time that sounded complicated to explain, just try! The staff are very understanding and will try to help you succeed. We are very thankful for the chance we had. There really isn't anything negative to report, we loved this apartment and they were always fair never asking for large increases in rent renewals. They also give plenty of advance notice for fire alarm testing, main hallway carpet cleaning, elevator maintenance, and any in unit quick inspections for yearly fire sprinkler upkeep that is just fast in and out look. Again, I highly recommend living here, it was an easy 3 yrs and we were very comfortable here.

Best place to live in the area! I've lived at Del Oro for a…read moreyear now and just renewed my lease :) The front office staff and maintenance team are all exceptional people! They are all very friendly, professional, and hardworking; they have also gone out of their way to help me a few times which was so nice! The grounds are always kept clean, it's secure and quiet. There is also roaming security at night which is a bonus. The apartments are beautiful and it's really nice to be able to enjoy a pool, jacuzzi, gym, and clubhouse. I'm so happy to have chosen Del Oro. Highly recommend!

I really hope the front desk lady looses her job she was very rude to me & my mother, she was…read morecondescending & argumentative. I don't understand why people get jobs they don't want, just to treat people poorly. I was asking for information & she kept making snarky remarks. I didn't catch her name or the big fat dude with glasses he shoved papers in my face . Super rude they're scammers & disgusting people. Never come here save yourself the trouble. Such a disgrace. They don't value their costumers. Stay away!!!!

Fails to legally pay their employees on time. Does not respect their employees or their time. Rude…read more& unprofessional.