Andrew added an outlet for an over the range microwave, and for a bidet. His work was excellent,…read moreand very reasonably priced.

Reached out to Andy thru Yelp on a Friday afternoon and received a call back within an hour or two…read more Discussed the small project and he came out to check it out the following Monday and since it was a small job (1 day), he could be there on Thursday. Shows up on time, does good quality work and received no complaints from the Electrical Inspector. Already planning on having him install some recessed lighting and ceiling fans in our bedrooms and living room. Andy is a decent guy who does what he says and for the price he quotes.

LEFT FOR DEAD BY NE GENERATOR…read more We've had an annual service contract for a fews years with this service provider. During the nor'easter in March our town was w/o power for two days. We called for emergency help and were told that they couldn't come for a few days. We explained we had an annual service contract. They stated it was first come first serve regardless if contracted or not contracted. See ya!

NEGenerator installed my whole house unit about 8 years ago and have always had good results…read morewhenever needed. I do my own service so not on their routine customer list. However, whenever I have needed any help they have been great. Recently had a surging problem that only occurred during scheduled exercise. Kelsey spotted the small broken spring from servo to carburetor right off and we got a replacement. Great Service Technicians are the key to great service and well worth the service fee. Thank you Kelsey.

Dave and crew do a great job and I would highly recommend…read more Had another HVAC company come out and the young kid did not know what he was doing. Experience matters.

Don't use!! We've used them as our service provider for heating. Woke up to a massive flood and…read morewater shooting out of our unit at 5am ( I suspect they didn't inspect or fix it appropriately during our annual maintenance). Called at 5am and got the call center. They took all my info but got no response. Had to figure out how to shut down the water and unit myself while cold water was spraying everywhere. Called back again at 8am and got call center again. They said they sent the message and tech got the page at 5am when I originally called. Yet no call back from the tech or anyone! Had to call back again at 9am. This time got the office. The woman on the other end couldn't have cared less that my basement was flooded, I had no heat or water, that we're regular customers and that no one called back. She said the tech was on vacation! So why have a calling service if you're not going staff it appropriately or care to respond? Frankly if the tech called me back and said he was on vacation I would have been fine with that so I could have moved on to another emergency service sooner. Good service and communication really isn't that hard.

Exceptional electricians! And they come out when you ask them to!. They put in all my new smoke…read moredetectors, they are going to put in a lamp for me. A ceiling lamp. And I have to say that after years of not being able to get an electrician out here it is actually a sigh of relief. Andrew is wonderful and so is the rest of the staff couldn't be happier.

A few months back we were having some electrical issues (flickering lights, circuit breaker arcing,…read morepower going out when running the garbage disposal). We'd had two other electricians come out earlier in the week, but they hadn't been able to fix the issues. I called Crowe Electric on a Wednesday and scheduled an appointment for Monday of the following week. Andrew called me back, as he reviews the upcoming service requests. Since it was potentially a safety issue, he called me and said he could get someone out same-day to assess the situation. The electrician he sent out was able to get things in a state where we could use appliances without issue, and then scheduled time that Friday to come back out and upgrade our electrical panel to 200 amps. The two electricians who did the work on Friday did a fantastic job. We will definitely be using Crowe Electric for all our electrical needs from here on out.

I had Mike Ward to my house twice for some electrical work. His work is excellent and reasonable…read more He is also a very pleasant young man who listens. I highly recommend Mike for your next home electrical work.

Mike was very professional and timely in his delivery of services. When he said he would be here at…read morea specific time, he was here at that time. The quality of his work is outstanding and up to code. I mentioned we had too many extension cords in the basement and was looking for safety. He provided at least 5 additional outlets and they are exactly what we needed. I will hire Mike back for other projects at our home and willing to give a reference to anyone.

I had a great experience with Mass Generators. The entire team was professional, knowledgeable, and…read moreeasy to work with. I highly recommend them to anyone considering a generator installation.

They are pleasant to deal with, respond quickly, do a great job and are very reliable.read more

Mike did 2 projects for us. He installed sconces in our living room. And he installed an outdoor…read moreTesla charger on a post with an outlet and outdoor light. He was much better than most contractors at communicating with us. He was far better than most at working with me to do what I wanted in a manner that left me very happy with the end result. Because there were inevitable problems that we had to work around, some pretty significant. We worked around all the issues. The lights look great, the Tesla charger looks and works great. I will certainly hire him again the next time I need electrical work. And BTW, I have a college degree in electrical engineering so I'm pretty good at evaluating electricians.

From the owner: Michael R. Taylor Electrician provides ductless mini-split installations, HVAC services, surge…read moreprotection, and installation of electric vehicle charging station to Hanson, MA and the surrounding areas.

Paul Foley has completed two projects for us in the past year, both of which turned out…read moreexcellently. First was hooking up a garage rooftop solar installation and linking it to the street side of the generator transfer switch in our basement. They also ran 240V into the garage for a possible EV charger. None of this was simple -- It required trenching between the house and the garage, and since our house is eighty years old, they had to do a lot of fiddling around old electric and telephone wires. My wife bought an all-electric vehicle two weeks ago and Paul advised me on which charger to buy, installed it two days ago and we love it! Along the way, Paul and his crew helped me understand the interplay between the street power, our solar production, and our generator. We decided not to have the 240V charger line backed up by the generator as the new 7kW demand could overload it. I really like working with Paul and his crew. Friendly, professional, and willing to explain in detail.

A Signed Quote and Deposit Should Mean Something…read more I rarely leave one-star reviews, but my experience with Premier Energy Solutions warrants one. I requested a quote for a mini-split system for my home in Dennis, MA. After receiving the quote, I reviewed it verbally with the salesperson to confirm its accuracy and signed it within a week. I was then called and asked to provide a deposit by phone, which I did immediately. Approximately two hours after providing the deposit, I received a text notifying me that a "revised" quote was ready. The new price was more than 10% higher than the quote I had just signed. I then checked my email and found a message from the salesperson explaining that there had been a software glitch and that the original quote had been generated in error. Attached was yet another quote--this one more than 20% higher than the price I had signed and provided a deposit against. I contacted the General Manager the following day. To his credit, he acknowledged that the errors were theirs and told me they would honor the original price. He explained that an internal specialist would review the project, properly document everything, and send me a corrected quote reflecting the original agreed-upon price within two days. That did not happen. On the third day, the salesperson called and told me the errors were larger than they had anticipated and that they would need to increase the price after all. I contacted the GM again, and he retracted his commitment to honor the original price. I raised the issue that we had a signed agreement, they had accepted my deposit, and questioned whether we had a binding contract. His response was essentially, "Why would you want us working on your home if you had to take legal action to get the deal?" I am paraphrasing because I do not recall his exact words, but that accurately reflects the substance of the response. At that point, I requested my deposit back, and Premier Energy Solutions did refund it. Mistakes happen. A salesperson can make an estimating error, software can create problems, and companies sometimes discover unexpected costs. My one-star review is not because an error occurred. It is because of how the company handled the error after I had signed the quote and paid the requested deposit. What was particularly disappointing was that the GM initially took responsibility, explicitly committed to honoring the original price, and then reversed that commitment after another internal review. From a customer's perspective, I went from an accepted quote, to a 10%+ increase, to a 20%+ increase, to a management commitment to honor the original price, and finally back to being told the price would have to increase. I subsequently came across several older five-star reviews that specifically mentioned the company's founder, Paul Foley, and the level of service he provided. Based on the customer service described in those reviews, I suspect he would be disappointed by how this situation was handled today. Premier Energy Solutions did return my deposit, and I want to be fair in acknowledging that. But when I select a contractor for a significant investment in my home, I need confidence that a signed quote, an accepted deposit, and a commitment made directly by senior management can be relied upon. Unfortunately, my experience with Premier Energy Solutions did not provide that confidence.

I purchased a Natural Gas Honda EU7000 a few years ago. I have had a few issues on set-up and…read morerunning. Everytime I have reached out, they (Gary) has been incredibly responsive and helpful. I just had another issue and they were unbelievable. It turned out my problem was caused my failure to put the battery strap on. The level of customer service that they provided for my own failure is exceptional.They told me that their customer service and satisfaction is important to them and they proved it. Jenn has also been terrific. Pete Sexton

Had a minor issue that needed additional troubleshooting with the unit, and after not hearing a…read moreresponse for 13 days I responded with a followup email asking for an update, and after waiting ANOTHER day I sent a followup email saying (This is word for word) that "I plan to initiate a chargeback on my card if I don't hear back." That was the ONLY thing that got them to respond. The president reached out and complained saying "At this point, though, since you felt it was important to threaten us, you've made the situation untenable." (which is an unhinged response lol), and ironically immediately proceeded to tell me that if I returned it and it was damaged in any way that they would "Pursue every legal remedy available to be fully compensated." He then signed the email off with "Threatening the people that are trying to help you must work great for you, but not us. Have a great day!" Absolutely unhinged response to a customer who was just trying to get support from an unhinged company. For blowing up at the most mild of messages, I couldn't imagine anyone needing any warranty or support help from them. Stay far away! Way better options out there at way better prices. After seeing this review they emailed me again: "Your public reviews were misleading, defamatory and libelous." ^ This just reinforces that they deserver a 1 star review. I'd review lower than one if I could.

The company I was using for the past 6 years sold to a much larger company. That larger company…read morecame to service my fire protection equipment and charged me 3 times what I was contracted from the previous. Not only that but they overcharged me for items they didn't replace or service. I called A&E & told them it was a very short notice but I needed service to comply with the town/state. They came right out the next day on a weekend to accommodate my need!...AND the price was right! Super friendly people t

A&E fire brought high-quality work at a lower price than their competitors. I was impressed with…read moretheir team's dedication and knowledge. Would use them again!