BUYER BEWARE!!! Purchased a vehicle from them 2/8/25. 3 days after I purchased the vehicle the…read morecheck engine light came on. Turns out it was a MAF. No big deal. Took them 2 weeks to get my car in "their guys" shop. Then when they finally got my car in they had my car for 3 weeks to fix the MAF. I finally get my car back from them after 3 weeks. Not kidding you, the very next day the check engine light came back on. This time it's a transmission code. So I call the dealership to let them know what's going on. They offered to buy the car back or put me in an older vehicle with higher mileage. No I depend on my vehicle to make a living I need a car for my job and I do not want an older vehicle with higher mileage. So instead they give me a better warranty. They assured me the warranty company will take care of it. Turns out, the warranty won't cover it because they bought the warranty knowing that there was an issue with the transmission. These guys really screwed me over, and they made it look good while they were doing it. Buyer beware!! Total scam artists at this lot!

We showed up without an appt and despite that they got our vehicle in and fixed within a few days…read more Texting them instead of calling was also very convenient.

I went with my 22 year old son to purchase a vehicle from Platinum yesterday. Geoffrey was our…read moresalesman and he was extremely helpful and friendly. This was my son's first loan, so his credit score is not very high. Geoffrey and the team worked to get him the exact vehicle he needed to provide the accommodations needed for his work equipment and find him a loan. They worked with him to break up his down payment so he could pay it over time and he drove it away that day! I can't say ANYTHING negative about our experience with Platinum and I would recommend them to anyone! Thank you Geoffrey and Platinum for a great experience!

if I could put less than 1 star I would. Do not buy a car from these people, they offer predatory…read moreloans with no refi option. I was promised a new rim at the time of purchase and still no satisfaction over a year later...Iffy car histories, they tell YOU to pull your own carfax and don't have it available. 21% APR and $650 a month payments on a 2021 is ridiculous. I was my own victim of circumstance, I signed the paperwork but DO NOT BUY FROM HERE!!! Buyer be warned!

I have purchased two vehicles from this business. everything was great with the first purchase. The…read moresecond one, all was good until Covid hit. They changed their hours to less than banker hours. I am not able to go in person or call on a Saturday. i understand this is what is best for them, now having to work on a Saturday, but this is not what is best for the consumer. The office manager is very rude. She does not understand good customer service and continues to cut me off. Her hmm hmm's were very unprofessional. Once this vehicle is paid off, I will take my business some that it is apprecoated

Clearfeild is one of the best buy here pay here I've ever delt with. Staff is very friendly. Going…read moreto be getting another vehicle from here within the next few weeks.

Great place to buy a used vehicle. No high pressure salesmen. Clean vehicles and honest sales…read moredepartment. They listen to you about what your looking for. No hidden fees with a bottom line of "out the door price". Just a great experience from start to finish. THANK YOU Kevin, John and Mike for putting me in my " new " car.

We drove 2.5 hours to buy a vehicle. Test drive went great. Loved our sales guy. He gave off a…read moresweet grandpa vibe. Then the sales manager decides to take over, a younger guy named Kevin. He was trainrailing me. Cutting me off every time I spoke and mansplaining before I could even get out what I researched. I said that if we couldn't come to a trade agreement I would need him to come down on the price of his car. He raised his voice at me and informed me there was absolutely no way he would ever lower the price. I left crying from being belittled and screamed at.

do NOT do NOTTT go here i wanted to complain how they charged me 100% interest when I was young and…read moredumb but I saw another review they did 240% interest these people take advantage of you in your time of need I tried to settle and pay 3k in full instead they took the car and I had to pay 3800k to get it out plus tow fees and they will not take a card... I am in Baltimore MD my car was 10 mins away I had to drive to deleware to pay in cash.. i wanted to take them to court. the loan was $1500. If you need a loan go to Lendmark. By the way I ended up getting the car out and selling it for 5k, worked out for me. But still this place needs to be sued and closed.

If I could take these stars and shove them up the a$$es of the people doing business here, I would…read more WORST EXPERIENCE OF MY LIFE! I took out a loan in December 2019 and paid my payments on time. My plan was to pay the loan off with my tax refund, however, as we all know COVID happened and defrayed those plans. I was unable to make payments during the initial lockdown because I was employed by a small business who had to close permanently and I was ineligible for UC and have yet to receive a stimulus payment. I attempted to work something out with AEL and was told by James that I'd need to pay DOUBLE the original loan amount to keep my car. While still in lockdown, a rollback came and towed my car away. I involved the Attorney General because repossessions were not to occur during the pandemic. I was able to get some assistance through the State's office and paid the loan off to reclaim my vehicle. (If you find yourself having issues with this company, I HIGHLY encourage you to contact your state's Office of the Attorney General and file a complaint). Since taking back possession of my car and pay the loan off, I have yet to receive the title. I'm in the process of trying to sell the vehicle and was informed by PennDot that the title is still in Auto Equity's name. Auto Equity has lost the title and refuses to request a duplicate from their DOT. I spoke to a man claiming to be a supervisor in the "Asset Recovery" department this week who was rude and insensitive. I now have a vehicle that isn't my legal possession so I can't sell it and I can't even update my registration to drive it. DO NOT DO BUSINESS HERE!! TRUST ME, YOU AREN'T THAT DESPERATE!!

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

Easy to work with there is NO 24 hour service only available Monday - Friday so hope you don't need…read morethem after 8 or on the weekends.

Always excellent service at Navy Federal Credit Union. I'm a Navy Veteran and have had a NFCU…read moreaccount for more than 30 years. The only drawback is that I have to stop and get a visitor's pass. It's extra time you have to plan for.

Lightning fast service to get a car loan in case I decided to go that route during a car purchase…read more I also appreciated my loan officer's advice on which percentage made sense to use financing for. Great customer service and great rates too.