Sold my car at Z Motors. They came highly recommended to me and did not disappoint. They were…read moreknowledgeable, friendly, well prepared and efficient. I feel they that they were very truthful, above board, researched and clear about how they priced the car. Very good experience, I recommend them for selling a car, and I would use them if I were buying a used car.

I was looking to upgrade my 2012 car and used car fax.com to search. I found a very good match to…read moremy criteria at Z Motor Company. From the initial inquiry to the drive off the lot, these folks were top notch. No high pressure sales, very accommodating and friendly. It's like buying a car from a loved one. They are like a family there! If you are looking for a car, this is the place to go. We made the drive from Chester County and never looked back. I'm sure we will be back as our needs increase. This is THE place for us going forward. If I could rate them a 10, I would!

I will never go anywhere else! Family owned, genuine people, a smiling face to great you at the…read moredoor and trustworthy mechanics. Multiple years taking my car here and will never go anywhere else. They even replaced my key fob battery for me for free when I was in a pinch and needed to swing-by same day. Thank you Donny & Brindle!

Amazing people. They were very kind and helpful every time I've been. I've bought multiple cars…read morefrom them and loved them all.

You will have great service when you purchase your new car here but when you get it serviced or…read moreneed anything after you leave your going to be seriously disappointed time and time again. I have had multiple problems with the servicing of my car. On one occasion I was waiting for my car to get done and waiting for their call which never happened. After day two of them having it I called to see what was up. They advised me my car was done the first day it was there. Hello am I supposed to telepathically know this??? His excuse was i put a timeframe when I wanted the car done so he assumed i would know it was done?? Really??? Just because i say i would like to pick it up at 2 pm doesnt mean you will be done at that time or that day. So now that the receptionist takes over all phone calls and scheduling, i have to specifically tell her call me by 3 and let me know if its done or not. Just so i know i get a phone call either way. I ordered a key for my car and waited a month and a half for it. I called to see where it was and Jody told me he couldnt find the order in the system. He said he would have the full time guy call me back. Do you think he called me... Nope... I had to call back in a week or so later to inquire where this key was. So the fulltime dude who has always been the incompetent one, told me it wasn't ordered. So i re-ordered my key. They eventually called to tell me it was in and when i went to pick it up it wasnt there. Once they searched all over, it was determined it was delivered to the wrong shop. When it finally was there to pick up, the quoted $30 turned to $60. Apparently when you get the key cut for your car it cost more..... You can't tell me this up front??? A cpl weeks ago I dropped my car off for a check engine light. They Called me and told me it was under warranty and they would need to order the part. Once the part came in they called me and asked me in an unsure way, if i was told I would have to pay for the service. I told her no because I was told it was under warranty. She asked who i spoke with. Well does anyone ever write names down when your contacted about your vehicle??!! No i didnt know who told me that. I explained i paid something like $4,000 extra for an extended warranty and asked why it wasnt covering it. She explained there was confusion about wether the part was covered and told me they couldnt find it in their system concerning extended warranty. They would have had to see it last week when they told me it was covered..... She asked to call me back. Eventually after calling the company they found the extended warranty and everything was covered. It doesnt make any sense why the front desk receptionist has to do the service center's work. A receptionist doesnt know anything about the car repairs. So when i ask them questions they dont know the answers. For instance why does my car need that particular part and what does it do. Not trashing the receptionist, it isnt her fault. I should be talking to the service station that is working on my car. The one good thing about the receptionist is they seem to keep better records then the shop. I had several other things occur the above was not the only thing. I just started documenting them now. The full-time desk guy for the service station is very incompetent and is the one I had all the past issues with. I wouldn't recommend this place due to the fact you have to service your car with them when it is under warranty and it's a guarantee that something will be lost in translation or get messed up some how. The only reason they got two stars is because the purchase of the vehicle was painless and the receptionists are very friendly and accommodating. Too bad they need to take the blunt of things for the servicing department. Although i love my Kia, i would have to go to another dealership to purchase the next one!

I went in with good intentions and came out with a great experience. I never felt pressured to buy…read morea car and I now love my Kia Soul. Michael Ebling is a great salesman, explained the Soul and helped me with anything. I am happy I stopped that day. Thank you Ladd-Hanford Kia.

Great place to buy a car, they are very straightforward and have good prices. They don't have…read moreridiculous hidden fees like other lots. Overall one of the best car purchasing experiences I've had, they are also not pushy salesmen which was very refreshing.

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

I had a really disappointing experience at Sutliff Volkswagen. I'd been talking with Mike Grady,…read morethe Sales Manager, for a couple of weeks about a 2020 GTI. I live in NJ, so driving three hours to see the car was a big commitment. Before going, I noticed in the photos that the front bumper had a lot of scrapes and scratches. Mike assured me in writing that the bumper would be sanded and repainted. When I got there, the car itself was great -- but the bumper clearly wasn't redone. It looked like they just spot‑painted a few areas and you could see the paint drip marks from how poorly the job was done. When I tried to bring this up, Mike was incredibly dismissive. He wouldn't even sit down with me, spoke down to me while I was seated, and gave me maybe four minutes of his time. Meanwhile, he had all the time in the world for the older couple sitting at the table next to me and even went outside to go look at a vehicle with them. Any time I tried to explain my reasoning or talk about the condition of the car, he cut me off and dismissed it as "this is what it is". After driving three hours, being treated like I was an inconvenience instead of a customer was honestly shocking. Buying a car should be exciting, not something that makes you feel small. I ended up buying a 2024 GTI in Ohio instead. It was more expensive, but the experience there was night and day. They treated me like a human being, and that alone made it worth the extra cost. Sutliff Volkswagen didn't lose my business over price -- they lost it over how they chose to treat me.

I had to replace my windshield recently due to a crack from a rock. The windshield repair person…read moreadvised I would just need to have an inspection sticker reissued. The inspection was just completed 4/26. I was there today for an oil change and sticker reissue. PA Law says they can only charge for the sticker plus a $2 fee, for a total of $12-16. They charged me labor, and the cost was $28 to put a sticker on my windshield. I questioned the service clerk, whose response was "they don't work for free." I will not be returning.

Dave is my mechanic for a BMW and a Mercedes. The crew is excellent and he has always been a big…read morehelp with immediate needs. He has a lot of knowledge about which parts to substitute and which to keep OEM.

Dropped in because needed to get the inspection stickers re registered because of having the…read moreWindshield replaced. Dave was amazing as usual, got right on it. Done perfectly while I waited! Thank you!

I previously purchased from Hondru Chevy and RAM in Etown, this time I purchased from Hondru Ford…read morein Manheim and the process in Manheim was so much better. I called and spoke with Jose Duran and met him on the lot. He showed me three F150 Platinums and I opted to test drive the black platinum with the FX4 package. The power boost was a surprise, plenty of torque with great get up and go. Black leather seats comfortable and incredible leg room. Panoramic moon roof adds to the visual experience. Stable ride, steering and handling inspiring. Jose was not pushy and answered my questions. I had a 2025 RAM Limited 1500 paid off and it just was not comfortable for me after 3 right hip surgeries over the last 1 1/2 years. Jose and I chatted about financing and optional add-on packages. The first thing I noted was my truck keys were present on Jose's desk, first time my keys were not held by manager after they did a test drive and evaluation of my truck. We discussed trade-in value and we did not agree on a price. Jose was given my offer and we parted ways. I received a call from Jose that they agreed on my trade-in value and I agreed to stop and place money down which I completed and my truck was to be picked up the same week on Friday. Ian in finance was friendly and well organized, I took Ford financing 0% over 36 months. Jose had everything else covered, got my Ford pass set up completed and went over the Sync 4 settings. This was the best buying experience ever. I highly recommend Hondru Ford of Manheim.

Yesterday I brought a car from Hondru from etown Eric Koser made that experience 100% better I…read morewould definitely recommend him to anyone he was such a help.

From start to finish, this was the EASIEST car buying experience I have ever had! Keith was able…read moreto find my daughter her for first car. He was completely transparent and made sure it was road ready! If you are JEEP person this is where you need to go! While Keith has other vehicles, this is where he shines. I felt really good coming off the lot!

My fiancé came here to buy a 2017 ford escape, Keith was extremely helpful and honest, he is…read morewilling to help anyone and genuinely cares for his customers, if you're in the market for a used car make sure this is the first place you go !