The staff at Penco Chadds Ford office is always wonderful. Jackie is very professional.read more

Susan St. Germain at the PENCO Chadds Ford Office is wonderful. The Cherry Creek Community is lucky…read moreto have her. She is always very responsive, pleasant and easy to deal with. I have only a few issues in my 15 years in Cherry Creek but she has been great to deal with every time. Gene McWilliams Cherry Creek 58 Old Barn Dr, West Chester PA 19382

I have worked with East Hill since moving to this community…read more My interactions have been as a resident, as a committee member and committee chairman, and as a board member, therefore I have had many interactions. In my early dealings there were some issues, but since 2016 when our new account manager was assigned those issues have disappeared. It has been a different company since then and I am very pleased with this company and would recommend Diane and company to any community looking for a management company.

From my experience, East Hill Property Management will be the worst company you'll ever deal with…read more Do not go with East Hill Property Management (EHPM!) -- I speak from my experience and experience of others that I know. Bad !

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Had some tree work done. Dusty and his crew did a fantastic job. Cleaned everything up. Very…read moreprofessional job. Will definitely use them again

From the owner: Our services are extensive, ranging from tree removal to full landscape design, installation, and…read moremaintenance, making us your number one resource for property beautification. Whether you have trees that need to be removed or unruly weed or plant growth, our team can easily take care of it to help your property look its' best. For the best in affordable prices, convenient services and dedicated professionals, there's no one better to call. As a homeowner, you know that keeping your house warm when the weather gets cold can be expensive and stressful. With a fresh supply of firewood, you can keep your fires burning and save a nice chunk of change on your bills. Make the compassionate choice--Not every company cares about you like we do. We've spent over three decades showing you how much you mean to us. We never use wood containing insects of rot. We limit the amount of wasted wood and try to practice green recycling techniques in the form of mulch and supplying pulp logs to mills. Trees are so vital to our area and to the world. They cleanse harmful CO2 and greenhouse gasses while releasing oxygen. They are also important as eco-systems for animals and add to the area's aesthetic beauty. Our family owned and operated company strives to put out a quality product. Try us and you will agree with our many happy customers.

I had my apartment updated by Harrison (Jim) and it was done quickly and with quality. Highly…read morerecommended.

Cannot speak to the entire staff at Harrison Properties but hopefully for the sake of the family…read moreenterprise Rob isn't indicative of the business as a whole. Closet misogynist who is impossible to deal with which is exacerbated by the shoddy maintenance staff. Maintenance issues were ignored to the detriment of the physical structure of the house itself. Not only should potential renters run so should would be investors looking for property management.