Warning DO NOT COME HERE!!Unnecessary dental work done, excessive damage causes for sake of…read morecharging insurance and needing further dental work. Would give zero stars if an option I will leave a more in-depth review later, but out of due diligence calculated my responsibility to warn others to not use this office. I came for a dental cleaning while seven months pregnant. All I wanted was a gentle cleaning. They did a cleaning using a water brush instead of a traditional cleaning. The cleaning was fine, and they did x-rays. I was told by Eugene Boone that the x-rays showed dark shadows on my teeth where it looks like pre-cavity activity and he wanted to address it. I was under the impression that he meant a better cleaning, or possibly varnish to protect the area as I had no pain, no cavities, and no prior Problems with these teeth or any of my teeth. Upon returning for my follow up visit, I was not told what procedure he plan to do, but was made to sign a form. I was given deadening injections, which I would have declined had I known what was planned. I believe it is unsafe to do unnecessary dental work, deadening, injections, etc., while pregnant and would have never wanted any of this done. Whenever he went to go look at the area, I thought he was going to explain to me what he wanted to do after examining. Instead, he immediately started drilling down my teeth, which made me start crying because I was terrified, not knowing he was going to do this and did not want it done. At that point I had no Choice, but to let him continue since he had already drilled down two of my teeth that had no problems with them. For an hour, I had to lay there while he dropped instruments on the ground, while his hand shook like he had Parkinson, and painfully stabbed into my gums and drilled my teeth out, which had no prior problems and did not need this procedure. he angrily about the price of supplies he was having to buy to the nurse that was standing there assisting him. He put dirty instruments from the floor back into my mouth, which could've caused serious infection, considering she was causing extreme damage to my mouth, gums, and nerves by forcing sharp metal pieces into my gum area creating Damage. I believe all of this was done to create damage and pain and a pocket to trap food to create later problems to continue to charge Medicaid for unnecessary procedures. At some point with his shaking hands, he shirt and the drill through my lips, causing excessive bleeding and pain. He then had to give me stitches to close up, the giant cut through my lip and side of my mouth he cut open with the drill from his hands shaking violently like he was having Parkinson's symptoms. I then had to take an antibiotic he prescribed because of the severe risk of infection due to the multiple cuts he caused to my mouth, cheek and lip,, him drilling through my teeth,, severely injuring my gums, nerves, and teeth, and repeatedly jamming sharp pieces of metal into my gumline creating a pocket between the teeth to catch and trap food. and expose my nerve causing me constant pain. I filed a complaint with the dental board, but unfortunately, when they called unscheduled, I was busy at a children's hospital with my disabled son and was not able to speak freely or be prepared to let them know the extent of the damage. Due to that series of events, I was told that he would retain his dental license and be able to keep working as a dentist, even though he calls me, excessive pain, damage, and trauma doing unnecessary procedures for the sake of charging insurance. In my opinion, not only should Eugene Boone not be practicing medicine, but I feel he should be charged for negligence, assault, and be forced to pay for the medical careI will need to correct the abusive trauma he has caused to my body, which will forever be damaged and painful due to his negligence.

The ONLY dentist I've ever had. He is the best and has a wonderful way of keeping u calm. And his…read morestaff is great. Tracy and Stephanie are wonderful. I would totally recommend Dr Boone.

I have been a patient of Dr Walkers since 1999. Him and his staff have the best patient and…read morecustomer care. Just like the warm feeling you get in your favorite coffee shop you get that here . His dental hygienist Amanda always remains positive when cleaning and accessing your teeth. I grew up in a small town where my dentist was accusatory of my dental health. Doctor Walker and his staff are empathetic and caring . At this time I fly from Dallas, TX to see Dr Walker .

I've been a patient of Dr Lu's for many years and have always had a great experience with her. I…read morewas so sad when I heard she was leaving Boston and moving to Texas. :`( Dr Lu was always gentle. I didn't come from a medical or dental background, so some things definitely go over my head, I appreciate when Dr Lu takes her time to explain all my options in detail. Her and her staff demonstrates professionalism and is always friendly too. Sometimes there's a little bit of a wait at the office but it was well worth it. I highly recommend Dr Lu's service!

We used to have excellent service at this dental clinic with Dr. Lu. We have been their customers…read moresince we moved here to Texas almost three years ago. However, lately we have some frustrations regarding our bills. My wife was given a quote regarding her implant last year. She did not have it done due to the amount needed. Early this year, she was given another quote since she was told that the tooth beside here vacant tooth might be the cause for her toothache as it started to lean towards it. However, because it was a necessity and due to the participation of the insurance as expressed in the quote, my wife paid the total amount of the procedure even though it has yet to be done January 20 in the amount of $1291.50 thinking that it is all that we have to pay. Then she was scheduled for the molding of the implant after a week or two. She went to the cashier to ask if there is any patient responsibility she has to pay and was said she's good. Then she got a call for about three weeks so that it will now be installed however she went there 1 week after the call due to the availability of her time. She again went back to the cashier to ask if she must pay anything but was told she is good. Then March came and we received a bill that the insurance has paid their share and we must pay $1185.20. We were so shocked on how big the balance is. We tried to call but no one responded so we left a voicemail. Perhaps, of the COVID lock downs. We understand. Then came Monday of this week; since we did not expect the call, we were not able to pick up. Yesterday we called back, no one answered but left a voicemail. Earlier today, they called, and I picked up. I asked them why? The person told me that the insurance did not cover a certain amount because the lost teeth that had the bridge on had been extracted long before. The insurance only covers if the tooth was extracted by the time we are in that insurance. With this situation, we told them that it was not our fault since they are the only one who knows about the policies of the insurances and they are even network with that insurance. If there must be somebody to pay for this, it would be the cashier of this dental clinic or the insurance agent whom the cashier happens to talk or quote with. Else they will forego this bill since this is clearly not the patient's fault and they always have buffer funds to fill in with. If this is the case, any clinic can make these quotes just to have the procedure done especially if it entails a lot of money neglecting their patients. We have been good patients to them, and we are paying our bills on time despite we need to spend our money on some other expenses. We even have just spent almost $3000 for the procedure of our 3-year-old baby who was referred by this clinic to look for a child dentist due to her cavities but was advised to have her teeth crowned through a hospital procedure by the child dentist. However, they really want us to pay for it and the least they can do is giving us a 30% discount in which we will still pay $800.00 and that still is a lot. If we could have known that this is going to happen to us, then we would not have the procedure done. We verified this matter with the insurance, and they said that the clinic should have discussed or noted with them about when the tooth was extracted so that they were able to give the right estimate or whether they cover them or not. So, with this, we are left still hanging in the air and we are looking forward to move up from this if this will not be settled.

I don't like going to the dentist, but when I have to go, I love going to Dr Coleman! Dr Coleman…read moreand his staff are great. Quality dentistry, friendliness, and efficient are a difficult combination to find, but they are both. He's fixed other dentists' mistakes and made my family and I feel like one of their own. And our smiles are shining proof of his handiwork. If you have a young family, your kids will have a great experience as they get their teeth cleaned, learn proper dental hygiene, and/or get a cavity taken care of like my daughter had to get! I HIGHLY recommend Dr Coleman to be your dentist. You'll be glad you and your family went to see him.

I had a crowned tooth that has been giving me a lot of trouble. I was referred to Dr. Triska where…read moreshe listened to what had been going on, not rushing me at all! She took a scan and decided I needed a root canal. Dr. Triska explained the procedure to me perfectly. I am very nervous when having any type of procedures done, but she and her staff made me feel comfortable. I would highly recommend Dr. Triska!

I had a root canal procedure that needed to be completed due to blockage in my canal. I was…read morereferred to Triska and the whole staff was super nice and welcoming. You can tell that the receptionists were really patient with everyone over the phone and waiting room. The procedure itself went very well. I thought I would cringe with the numbing (which is the worse for me) but I barely felt the pinch. You can tell she (along with her dental assistant) was experience and knew what she was doing and always made sure you were okay. I would referred to her to everyone.

Porcelain crown that took over 2 months for him to install / cement fell completely out of my mouth…read moreafter 115 days. Considering that it was "dental cement", how was it possible for all that cement to go completely away? Because what fell out of my mouth (the porcelain crown) was completely hollow. It fell out today, on a Sunday, and the remaining tooth is very jagged. But this was such a botched job that I hesitate to even go back to him.

Dr Vincent has an excellent bedside manner and was easy to work with. I'll be back with my kidsread more

Best dental office ever. Friendly staff, comfortable surroundings. Dr Bartlett is great. I…read morejust had the most pain-free extraction imaginable. I literally didn't even know he had actually done the extraction, and he didn't numb my whole face. The ABSOLUTE BEST

Was kind of worried that a dentist would do me wrong but in fact I was wrong. Smile by Design was…read morefriendly when I walked through the door. I went in for a chipped tooth and they were able to fix it same day and for a low price. They also gave me more information about my teeth, than any other dentist has said before. Highly recommend this place if needed a dentist to go to.

If I could give no stars I would…read more My son went to Dr. Harper's office with a very apparent abscess. His face was swollen very badly. He had been in her office last year and was told there was nothing that they could see that was a problem. He knew there was a problem and tried to go to another dentist, but being young and not knowing how insurance works, the dentist he tried to go see told him they didn't take his insurance but they gave him an antibiotic to take. He took the meds and the issue went away, but it came back with a vengeance last Wednesday (5/29/19). He called Dr. Harper's office even though he really didn't want to, but at least he was an established patient. They didn't act as of there was any urgency and told him to come in at 11:00 Thursday morning. I got a call from that night saying they "forgot" Dr. Harper wouldn't be in the office until Monday. How do you forget that? I asked if they had a dentist that was on call in the event of an emergency and was told they did. I advised my son to go to an urgent care because he had trouble sleeping the night before because he was in pain. He went and they doctor at urgent care saw immediately that there was a serious issue and prescribed him a pain med and an antibiotic. At least this got something started, right? My son went to his appointment and with a very badly swollen face, they didn't see it as an emergency and didn't call the dentist that was on call for them. They made him an appointment for Monday and told him to come back. Friday morning he wakes up with his face even more swollen and now his eye is swollen almost shut as well. My sister took him to the emergency room where he was seen and they did a CAT scan. He was told that the infection was close to or already in his sinus cavity and if a clot formed and burst it could cause a serious problem...even death. The emergency room called around Beaumont to try to find an oral surgeon who could help my son, but there wasn't one available. Baptist Hospital immediately decided that he needed to go to Galveston where there was a surgeon available. As they were leaving Beaumont, I left Austin to meet them at Jennie Sealy Hospital. He was given IV antibiotics and pain meds and was watched over night, and to allow the swelling go down before surgery. He went into surgery Saturday morning. The surgeon pulled two molars and the wisdom tooth on the top right, and had to drain the infection. When he got back to his room he developed a black eye from the procedure because they had to do so much to the inside of his face. If my son was not living with my sister he may not have known how urgent it was to get somewhere to be seen. I went by Dr. Harper's office before I left Beaumont to get back to Austin. I gave them a piece of my mind. They didn't care about my son. They didn't care enough to get him the kind of help he needed when he needed it. As I was talking I made them look at the picture of my son from Thursday morning. I kept my composure all weekend because I had to take care of my son, but I let them have it in that office. Upon hearing that I went and chewed them out, my mother AND my mother-in-law both told me that they have had bad experiences with this office. Both said the treatment they have gotten was bad, with my mother-in-law saying they broke a crown on a tooth not once, but twice and one time she was in that office for six hours because of their incompetence. Find another dentist in Beaumont, this one is not worth the ink on her diploma and her staff sucks. They were whispering about me while I was standing just outside the window at the desk and I told them to just keep talking because nothing that they thought was as bad as what I think about them.

Dr. Harper and her staff are excellent, I went in for an upper and lower crown both in the same…read moreday. Their state-of-the-art equipment allowed them to digitally complete a 3-D scan of my teeth and using their in-house CNC machine, create the best replica of my teeth possible - they feel like my original teeth. Dr. Harper's attention to detail and concern for my comfort made me feel like I was the most important patient she was seeing that day. The whole process only took 3.5 hours and I couldn't be happier with their professionalism and patient care.