Excellent company with very reasonable prices and expert work done. Highly recommended…read more Gus Taci

Our Heating and Air Company went out of business so we were looking for a new one. The company that…read moretook over, Olympic, came out and claimed we needed a whole new HVAC system, which didn't seem correct. I saw the great reviews for Perdue and decided to call them for a second opinion. As we expected, are system was working great. Eric was very good. I was excited to have found our new Heating and Air Company and wanted to sign a service contract. They had a new software system, so they couldn't send it out yet. Over the next few months, I called and texted Eric's cell and the company line where I spoke to an operator. They either didn't respond or put me off. This happened 5 or 6 times. Sadly, I can't trust a company that won't return calls or send out a service contract. Back to looking for a new company. Too bad, because I liked their work.

I used a highly rated company (C1) found on Yelp in the spring to turn on my boiler. They…read morecouldn't. They told me that I had to have the gas company to turn the gas on. They also charged me for cleaning. When the heating season came, I had the gas turned on, I called C1 again to get my boiler turned on. They still couldn't bug quitedc me to replace both valves for $4k or get a new boiler for $8500. OHA was the second company came to give me a diagnostic. Mr Bryan discovered that the water pipes were completely empty and found a spot on the radiator where the pipes were disconnected. No wonder the boiler won't turn on! However, OHA doesn't repair radiator pipes so he left me this valuable information without charging me a penny! I found a 3rd company came to repair the valves and saved thousands from the 1st company. Forever thankful for Mr Bryan!

they came and replaced my furnace and heat pump and did an outstanding job g job. I recomend them…read more100%.

The Customer Service is terrible! Over this past weekend, my basement filled with water and my…read morehome warranty, First American Home Warranty asigned the job to Done Right Plumbing Heating Air. The contractor was scheduled to service my home on Saturday but failed to show up and First American rescheduled for today with the same company and once again, the contractor failed to show up. Considering the rain levels in this area over the last few days, and understanding this is the weekend, Done Right Plumbing Heating Air was the only available contractor. The technician Rick, never answered his cell phone when I attempted to reach him and the warranty company made several attempts to reach him before he answered, and assured the representative that he would come out today! I have since complained to First American Home Warranty and my next call will be to the Done Right Plumbing Heating Air senior official. Best advertisement is by way of mouth! For those individuals requiring immediate assistance, please consider an alternate company before settling for this business.

Up until the last month or so, I only had good things to say about Done Right. I needed a hot water…read moreheater and a new HVAC system. The price quoted was very fair, in my opinion, compared to my neighbors who paid more and only received a new HVAC. The appt times (between 10am and 2pm) are AWFUL for working people. My HVAC system is now blowing warm air and they never opened a place in the duct work so that I could change the filter. I had an appt about a month ago, but because I was dealing with a flat tire, I couldn't take it. If I had known that it would be THIS hard to get them to come back out, I would NEVER have canceled that appt. The next 2 appts, no one called and no one showed even though I was assured by Jean that someone would be there. This past Monday, Rick called to see if I would be home. This was only after I had placed ANOTHER service request with First American. I called him back because I was at work and I have yet to hear from him. If I don't have something done by Monday, I will have to get someone in that can handle this. I don't think that they have enough technicians and that's a problem. **UPDATE** As of July 18th, I have heard nothing back from Done Right. My a/c unit is now leaking and I have an emergency call into another company. My home warranty company, First American, is giving me the run around on getting someone else. I'm also in the process of filing a complaint with the Better Business Bureau. I will keep this updated. **UPDATE** As of November 17th, all is well but it wasn't without struggle. I had another company come out in July and do all that Done Right promised to do but didn't. This past week, my HVAC system was blowing COOL air instead of warm air. Apparently, a valve was in the wrong position. First American Home Warranty only seems to deal with Done Right for all of this type of work. Rick came and didn't charge me the fee because it was a simple fix. I also received a refund from First American because I complained about the service received from Done Right in the summer.

I had 11 new vents installed and a cleaning around them due to Mold on the outside of the vent…read more David Winters was so responsive and professional. He answered my questions via text Immediately even on weekends. He is honest and recommended a dehumidifier be attached to the AC unit. It was installed by his team members and they were outstanding. The cleanup was above and beyond my expectations. When complete, they asked if I had any questions and explained in detail what they did. He coordinated the contract with an electrician. Highly recommend this business.

I have an older manufactured home, and they are kinda notorious for not having good floor ducts. I…read morehad Jim Winters come out and he recommended an added trunk line under the house to feed the far rooms. It wasn't cheap, but wow, they did a great job. A couple years later, I was adding a cold air return from our master bathroom, and I needed some duct pieces. I called them up and they fabricated the necessary pieces while I was standing there. I have had terrible service from Southern Maryland Heating and Air, and had to fix nearly everything they touched, but Winters technicians are sharp and they do great work. Do yourself a favor and have Winters do it right the first time. Highly recommend!

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

Have been using Conn's for several years now. Never disappointed. Responsive...discusses the…read moreissue effectively...price is always reasonable....and just a great guy to deal with in general. Would highly recommend using Conn's for your heating and a/c service needs.

We replaced AC, fairly priced, all promises kept as far as delivery and installation. One year…read morelater every thing is working very well. Called Conn's out to a second home, they were prompt and easily identified the problem and quickly did the repairs. Very pleasant to deal with, always promptly responds. Highly recommend.

Shane was awesome. Just rented our house and the compressor was dead. Shane showed up on time ever…read moretime! Hard to claim that in this area! He was very professional. Highly recommend him for all your Heating and AC problems. Thanks Shane!!

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

I called Boothes to inquire about their hot water heater program. I explained that Boothes did not…read moreinstall the unit, my brother did 4-5 years ago. I literally waited all day as the appointment window was 9;00 AM to 4:00 PM. guy shows up at about 2:30, takes one look and says "we don't drain plastic drains!" What? Why? Someone might have explained that when I made the appointment. "We don't service equipment we don't install." What? Why? "Let me get a picture first." Why, you're not going to service it! "Just to prove I was here." Good-bye. Waste of an entire day. Boothes reputation with me has declined very quickly in the last 12 months. Now they even have AI answering their phones. Very, very disappointed by this company as I have shared their contact information with so many people.