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    Hancock Refrigeration Heating & Air Conditioning

    4.2 (5 reviews)
    Open Open 24 hours

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    1 day

    Response rate

    100%

    Services - Hancock Refrigeration Heating & Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Boothe’s Heating, Air, Plumbing, Drains & Electrical

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    So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

    I called Boothes to inquire about their hot water heater program. I explained that Boothes did not…read moreinstall the unit, my brother did 4-5 years ago. I literally waited all day as the appointment window was 9;00 AM to 4:00 PM. guy shows up at about 2:30, takes one look and says "we don't drain plastic drains!" What? Why? Someone might have explained that when I made the appointment. "We don't service equipment we don't install." What? Why? "Let me get a picture first." Why, you're not going to service it! "Just to prove I was here." Good-bye. Waste of an entire day. Boothes reputation with me has declined very quickly in the last 12 months. Now they even have AI answering their phones. Very, very disappointed by this company as I have shared their contact information with so many people.

    T N Bowes Heating & Air Conditioning

    T N Bowes Heating & Air Conditioning

    (13 reviews)

    After cancelling a very expensive service contract with SMO, we switched to TN Bowes due to their…read morelow price, pleasant no-pressure customer service, and smaller, home town feel. Had to wait over a month for the 1st visit due to their popularity and COVID precautions, but the wait was worth it. The service pro who visited was professional, courteous, kept the area he worked on super clean, and gave us a strong sense of confidence in his expertise. He was able to answer our questions and took his time to ensure that the systems were running properly and well maintained.

    I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

    Hancock Refrigeration Heating & Air Conditioning - hvac - Updated June 2026

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