Amazing customer service!!! I've been coming here for years & never once had an issue! The staff is always attentive & have such amazing customer service. They even help out when I'm indecisive on which pair of glasses to pick from all the options they have there!!! Seriously glad I've continued to come here all these years & I don't plan on going anywhere!!! Thank you to all the staff for being so helpful & attentive, you all are the best!!! read more

This place was recommended to me by a friend. I called on a Thursday at 1:50pm to make an appointment and was put on hold for over 20min. I wont be coming here due to horrible customer service, the receptionist was very short and dismissive before putting me on hold. I had high expectations, Dr.Lee should consider hiring an efficient staff. read more

I just recently visited this eye doctor for the first time. Appointment was made within one week. At arrival i noticed social distancing guidelines were being upheld. All chairs were separated 6ft apart. The woman at the check in was friendly. They took me in at my scheduled time despite seeing a handful of people in the lobby. The visit was quick and easy. Doctor told me what i needed and what was going on, had me in and out in 20min. Got a great deal on the glasses i liked as well. Would recommend everyone to go there. Dont believe the bad comments. Trust me read more

I've read a lot of reviews about bad customer service and totally disagree!!! I've come here for about 3 pairs of glasses now, and each time I visit there are new styles and a really large selection to choose from, I wouldn't even think about going anywhere else. Although they're usually pretty busy, they're really attentive and make sure everyone is being helped, people are just really impatient nowadays! I've had nothing but good experiences here and think that the office really does outshine many competitors around the area. 10/10 recommend! read more

Heard many good things about this optometrists and seriously cant complain. Very helpful staff. The wait was not long at all. I would definitely recommend any and all to come here. They will definitely be my go to from now on. I felt very welcome and cant wait to pick up my glasses read more

First and foremost, thank you for making me feel so much better I could see now. Thank you Melissa for helping me Pick the perfect glasses for me. read more

the office is very welcoming and the optician Melissa was a huge help and very patient with all my questions.

Been going for years and love loved the new office remodel. Staff is very friendly and Melissa helped me pick the rite glasses for me! I was in n out of my appointment and got my glasses and the Dr was very good! They were fast and efficient with me even ordering my sons prescription for his glasses that he needed ASAP!! read more

This place is awesome! Didn't make an appointment so unfortunately I couldn't get my exam done same day but my goal was just to get some new glasses since my old ones broke. Staff was very knowledgable and informed me that even though it's been 3 years, I can still use the same prescription. They had a great selection to choose from and everything went as smooth as I hoped it would be. read more

I receptionist answered all my questions and gave me my emergency contacts as I had scraped my glasses and cleaned them with soap that took off the glare! Opps! So happy they were open during a holiday!!! read more

The doctor is great , I been coming since I was in the fourth grade . The customer service was ok back than but today that I went I saw new faces the newer employees are beyond rude ! The girl with the blonde ombré/blonde hair with snake bites was SO RUDE!! I saw her give nasty attitude to three of patients and to one of the employees as well. She raised her voice at her and kept talking back to the other employee keep in mind this employee has been there for a Years already so for this other employee to raise her voice at her was very uncalled for. read more

Came into the office for my appointment this morning and as ALWAYS I was greeted by friendly staff, quickly checked in, and the wait was minimal between my first test and Dr. Lee calling me in. Doctor is so kind and very informative. He makes sure to check your eyes thoroughly and explain everything as he is doing it. They also have something new where they take pictures of your eyes and he shows you each one and explains everything. I already knew what kind of glasses I wanted and Malessa was kind enough to look up the brand and select the frame I wanted to order them. I was in and out within 30 minutes or so. The new remodeled office looks great. Dr. Lee and his staff are by far the best office I have visited and that is why I have become a loyal patient. No need to go elsewhere! read more

Great optometrist so nice and sweet. Extremely ghetto staff, full of tattoos, hickies, never a smile staff seemed lazy, poorly groomed and dressed. If he changed staff of be great. To bad, I also had to go back twice as well as my husband to get our prescriptions changed...apparently they where wrong... read more

I've been going to Dr. Lee for over 20 years now and I keep going back for several reasons. They make it fast and easy to get an appointment and get seen. The glasses are also very good. I have gone to other places and the prescription was not just right or the bifocals were not set up right or the frames were too tight. There really is a difference when you go to a real optometrist and get professionally done glasses, not the discount ones. Also, the staff is very helpful. Since I only get new frames every few years, I ask them to help me choose new frames that work for my face shape and are in style. I've always been really happy with the new frames that they have recommended to me and they don't force me into frames that I don't feel 100% comfortable with wearing. I'm happy to go there and over the years, I have moved away from the area, but I still go back there since I know I won't have any worries and I will be taken care of. read more

I had a great experience here and always do! My family and I have been coming to this office since I was a child and I recently returned to his office. Dr.Lee is always kind and cares for his clients, hes open to answering all questions. The ladies were all very helpful and patient with me. I highly recommend! read more

Melissa helped me out and was very attentive to detail and the needs of her customers. She went above and beyond to make sure we were taken care of. The store was well organized and updated which was a plus! Will be coming back here for all my glasses. Will recommend to anyone looking to get fast service! read more

Dr. Gary Lee is great and will answer any questions or concerns you may have. Also, his staff is friendly and helpful. Melissa is normally who I ask to speak with, she's helped my family and I throughout the years. I will definitely continue to come here for my vision care! read more

Nothing but good to say since I'm always busy.. I called to set my appointment 4 days in advance they had everything ready.. Just needed my sisters info since it was her first time going. Asked me a couple questions and was taken back to go through the whole process.. Total about 30 mins.. Got my self contacts they even helped with showing me how to apply and remove them.. Very nice friendly positive staff! read more

I've been coming here for years and my family has to. Quick responses and happy faces really good eye doctor.

please do not waste your time here unless you want to have your glasses made wrong, given the wrong prescription and then be blamed for it. all staff from the front desk need to be fired and replaced with competent people. read more

I have been a patient of Dr. Lee's for over 30 years. He is a very nice, patient doctor who always makes you feel welcomed. Unfortunately his staff in the front office does not represent Dr. Lee for who he is. From the initial check in they ignore you and are simply rude. The representation of this office is upsetting. They make you feel like you are bothering them and are not friendly at all. I've held off in changing doctors as I have been going to Dr. Lee's office for years and I'm so dependent of my contacts that I'm there every 6 months to year faithfully. This last experience I've had has left me no other choice but to no longer return. If you can treat long time patients this way and lose them, I guarantee new patients wont return either. Dr. Lee really needs to see what type of employees he has running the show. read more

Great staff, very helpful. I have been coming here for years and never been disappointed. Very fast and effective. Very friendly. Would recommend to others. read more

We have been coming here for years and have never had a problem! Great customer service. The girls that work here are really nice.

The staff is very friendly and make me feel welcome! I haven't been there in2 yrs and when I went back to get my eyes checked again, Dr. Lee remembered me. He was very kind and smiled the whole time. Been coming here for a while and I don't plan on changing :) read more

I have been coming here for soooo many years. I started here as a teenager, I bring my kids here, & now my husband! Dr. Lee is one of the best Optometrist I know, he is very kind, professional, & takes care of us!! I wouldnt change him for anything. By the way the staff is very friendly, ignore all those other reviews! read more

My first time here and will definitely be back. The doctor is super cool and the staff as well.

I have nothing bad to say about the doctor very friendly and professional BUT the staff is horrible! As someone mention they are ghetto and very RUDE I work in customer service myself and don't find there behavior professional. Will not be coming back after waiting almost 20 mins just to pick up my glasses and getting ignored the first 10! read more

Been visiting Dr. Gary Lee for over 15 years and have nothing but positive things to say. The staff is very helpful and educated on product. This team is excellent and makes you feel welcomed. I wouldn't go anywhere else but Dr Lee's office. read more

Was seen within minutes of my appointment time. The staff is friendly and the Dr. is very professional.

Made an appointment to see Dr GARRY LEE :) I have to say he and his staff are AMAZING . The doctor is great, he really takes his time to exam your eyes to perfection. I've been to several places which include Costco and wow what a difference. Never ever going anywhere else . Olivia is on it and has great customer service. His staff at the front desk are awesome thanks you!! Make an appointment you won't regret it read more