I have been dealing with insurance companies for my businesses needs and personal coverages for…read morenearly 30 years here in Santa Rosa. I have always had excellent service and very competitive pricing from Lawrence Lehr and his staff. They have always been very professional and attentive to my needs as well as my companies needs. Outstanding customer service and a great value !!! Don

I cancelled my policy with Allstate over 3 years ago. I continue receiving solicitous phone calls…read moreafter repeatedly indicating I'm not interested in coming back to Allstate. Today I received another badgering phone call. I told the sales agent from your office that I am currently homeless and without a vehicle. Her response was, "Do you have any friends or family who might need insurance?" I absolutely cussed her out and hung up. Do better a$$holes

Frank Nappi at Farmers is the best! He's responsive and will take good care of you. He helped me…read moreout of an insurance crisis that was mismanaged by another agent- even talking me through it over the holidays and getting me a new policy. I should have gone with him from the beginning since he was always so communicative and easy to work with - I got seduced by a 'too good to be true' policy that was exactly that. I paid for it, but glad to now be working someone who is competent and reliable.

Highly recommend their service. Enjoyed working with Suzanne and Frank. I would give them a try.read more

Becky and team are top notch ! Prompt and kind staff …read more Always looking out for customers in these trying times . I appreciate all their efforts :) Thank you !!

I don't usually write Yelp reviews but am making an exception because of the professionalism,…read morekindness, and compassion that Keith Garlock and his team have shown us over the years. We lost our home and all our possessions in the 2017 Tubbs fire but escaped with our lives. We had been insured with Keith for many years but suddenly realized that who we had as an agent and the company that insured us were going to be of critical importance. We evacuated from the fire in the wee hours of the morning and finally landed at a hotel. That night, out of the blue, my cell phone rang and it was Keith calling us at 8pm. We didn't know yet whether or not we had lost our house but he took the initiative to reach out to us knowing that our home was at risk. He explained in simple language that we had good coverage, gave us his personal cell phone number, and told us to call him directly if we needed anything. I can't explain the sense of relief I had when we received that call of support and reassurance, but I do remember my tears of gratitude when I hung up the phone. The next day we were notified that our home was gone. Keith helped us every step of the way through a long journey that has culminated in the completion of rebuilding a beautiful new home on our property. I would highly recommend him and his organization to anyone who is looking for honesty and integrity in an insurance agent.

When my previous agency was bought out by an East Coast mega-firm, I dropped them. I prefer…read moredealing with local companies and shifted to Auto Saver Plus. That was several years ago. Auto Saver managed that transition smoothly, but I've not had reason to return for help until today when I discovered I had lost my current "proof of insurance" card. Not a good idea to drive around without this proof! So I stopped by their office with my account number, expecting that they would verify the account and contact my carrier for new documents. No! They checked my account and printed the "proof" on the spot. Quickly and efficiently done by very friendly people. It was a wonderful experience. Local is usually best! It's definitely BEST with Auto Saver Plus!

Bianca is the best insurance agent I have ever been to. Ok, so normally I get a refereral to an…read moreinsurance agent or somehow meet them, but I was thinking that I was paying a little more than I am supposed to on my insurance so I figured to call a place called auto "saver plus" insurance to see if there was a possibility to get a better rate. Well Biance went through a list of discounts and agencies to see what fit best for my needs and wouldn't you know it; she was able to get higher coverage and lower my rates by half. Yes it does benefit you to go to someone who does not work on commission because she was literally fishing for discounts. I also got very lucky when I walked into the busienss as it was not busy at all and the same person who had answered the phone, Bianca, was able to help me so I had a great experience. A mysterious auto accident appeared on my record when I was out of town and she actually researched it as I suppose the DMV does make mistakes and she found that it was not me and was able to quote my insurance rate without that accident which I now have to clear up with the DMV to make sure that they don't keep it on my record. She must be a yelper because people don't really go out of their way like that unless they themselves know that you never know who is and who isn't a yelper so you always give the best service you possibly can. Thank you Bianca, you earned this review.

I was just on call with Vanessa for a status check on my plan and after some time she had called…read moreback and got me a better deal on my insurance plan. Her customer service was absolutely amazing and made the overall experience quick and easy. ps. get her that mercedes benz !

DO NOT USE FREEWAY INSURANCE!!! I signed a policy and was notified 10 days later they raised the…read moreprice without my permission. After they decided to keep my downpayment. I should've known... every time I called my agent they were playing rap music in the background - very unprofessional. I do not recommend using this insurance under any circumstance.

Let me start by saying that everybody in the office is professional and courteous. However, Rachel…read moreTerry is a true blessing to your establishment. She's very professional and very good at her job. I had a lot of anxiety and stress going in to get four years of back taxes taken care of and Rachel put my mind at ease.. She is the epitome of what a professional should be

First off, this reviews goes to all H&R Blocks... first and last time I will ever use them. I paid…read morethem because I needed someone to help me with something I'm not familiar with. They had no clue what they were doing and completely screwed up my taxes. They reported I was supposed to get almost $9000 back in total between state and federal. I got less than $800. They could not explain the variance. Not helpful at all and much more expensive than TurboTax. Never again and will never refer anyone to this company. What a joke! They basically hire anyone even people who seem to not know basic math. Worst experience ever!

I have been a Trust and Probate Realtor for 40 years. I just worked with Paladin selling a home in…read moreNovato. Christine and Lori Beth are the most competant, caring, meticulous and easy to work with Professional Fiduciaries you could possibly ask for. They go above and beyond the highest of standards for a beneficiary. They are also very nice people with a high level of compassion and empathy. I cannot say enough good things and would strongly suggest using Paladin.

My interaction with them consisted of calling one morning, and an auto-attendant offered to find…read moresomeone for me. Almost simultaneously, I received a text, from the number I called, asking if they could call me later. I replied "yes, thank you" Sometime later, the phone rang. I answered it 'Hello?' ... a woman's voice said, in a tone I interpreted as impatient, replies "you called me" ... no identifying information, just 'you called me' ... after I figured out who it must be, I asked if this was Paladin (she corrected my pronunciation of the name) and said yes. I felt Kinda awkward. But I went into my questions. Again, she sounded impatient, if not irritated that I did not know who was calling me. Long story short, I don't think we have enough funds to be of interest to Paladin. Which is fine. I don't know who they have answering phones, but that person drives away business.

Gina and her team at ORT are terrific to work with! Early mornings, late evenings, busy funding…read moredays... doesn't matter - this team gets it. Some talk about customer service and others just provide it - Gina and team show how serious they are about this every day in every transaction. Every client I have ever had who worked with this team has always had great things to say about their work, attention to detail and most importantly their high level of communication and follow. I highly recommend them. Gary G

Gina and her team are amazing. I've been fortunate to use their escrow and title services several…read moretimes. They hit every deadline, and communicate amazingly well and quickly. Just recently we had to get signed at 6AM and she pulled it off with the help of one of her best notaries!