As a person in the military with a fixed income they definitely met my needs to include the…read moreintricacies I had in regards to policy making and what was reasonable within my budget. The most knowledgeable, thoughtful and responsive staff ever. They have the best advice for claims, how to prepare for the future, and the unexpected. One of the few places I will trust with my financial and insurance needs. Lastly, I have to personally say thank you to Mr. Arturo (sp?) who took the initiative of making sure I was quoted with the policies that were most suitable for my family and I. His dedication and expertise enable me to continue moving forward with this company as my past experiences with some in the past hasn't been so pleasant. I'm officially pleased by his professionalism and customer service. To me, customer service is everything and the gentlemen did not make me feel like I was just another number/customer coming by. He was very knowledgeable and answered all of my questions and concerns I had accurately and factually. I did not feel like I was being sold "pipe dreams" just to hurry and sign a document. I would Also like to recognized the lady who originally greeted me at the dirk but could not remember her name. She was awesome and got me taken care of promptly by Mr. Arturo. I will definitely recommend this agency to my family and friends, especially those who work on base with similar circumstances such as myself.

I was very frustrated with other agents through Cost-U-Less that kept hanging up on me and sending…read moreme in a circle of voice mails then I was transferred to somehow Valeria Pena she's absolutely amazing! She took care of my needs I was very frustrated she calmed the situation she answered all my questions and she made it so easy for me to resolve my issue which was just one issue she made them look like preschoolers compared to her work she was absolutely wonderful they all need to take classes from her for sure I was so happy to have had come across her via transfers. She did such an excellent job A+!

They're great with 1 set back. Personal Checks are a super hassle if they cannot contact check…read morewriter/issuer especially when it's a, Payroll a/o Payment of services rendered. WHY, can't this be easier folks⁉

I always have such a pleasant experience at this location. I always try to go to Litzy, she is…read morevery personable and has remembered me since our first interaction, also very polite and time efficient. I am always in and out of there!

Debra is very informative and helpful. When we opened our restaurant we had no idea what we needed…read moreand were too busy getting all the other arraignments for opening a new business. Debra literally walked us through everything we needed as well as what we did not need. Highly recommend her services!!

Debra is a great insurance agent who has helped me and many clients over the years. She cares…read moredeeply for her clients and takes a very personal approach. When I needed to file a claim, Farmers made it easy. Definitely talk to Debra when you are looking for home, auto, life and other insurance needs!

I am loving this new location.... AAA has been there for me for the last 18 years. This new…read morelocation is super clean and spacious. It's very updated, modern and still smells like new carpet. Skip Starbucks next door because there is a beautiful coffee bar inside for AAA members while you wait. Unless that quadruple shot Venti Carmel Frappuccino is screaming your name. AAA proudly takes care of all my DMV services. It's super easy to come here for my new registration tags. NO DMV WAIT...... NO DMV HASSLE......... There are comfy chairs for you to sit in vs the old location where you used to lean in that very long line against the wall. It's easy breezy peazy !.!.!.!.!

I was given a paper map of the area to which I was traveling but was disappointed that tour books…read moreare no longer printed. I always found them easier to use, refer to, mark pages, etc. so that was a bummer. The greeter was friendly and as helpful as she could be.

I telephoned Joe at his office number requesting a quote for home and auto insurance since State…read moreFarm is not renewing my home owner's policy this June. After not receiving a return phone call from his office, I requested a quote using his online request form. His office responded the same day via email asking me for four items of information to process a quote for me. I emailed them the information the same day. After 7 business days and no response, I called Joe's office and spoke with his office manager Christina. I asked her why she had not responded to my request after giving her the information she asked for. She told me she had received my email but there information I provided was blank. I asked her why she had not at least emailed me or called me to tell me she did not receive the information. She did not have any response, instead she told me she would "have to talk with her boss". I told her that since she did not seem interested in helping me that I should "just move on". She told me that I should "move on". The service provided by this office was both unprofessional and disrespectful. This is not a business I would recommend to anyone!!

Joe and his office manager were wonderful in arranging a policy for us last year. They were…read moreattentive to our needs, and quickly and efficiently provided us a good policy at a fair price. We appreciated meeting them both at their office, where Joe went over in detail the particulars of our policy. They have earned our solid five star rating.

very happy with the service i have been receiving from their new sebastopol office. Kendra…read moreespecially assisted in clearly presenting coverage options for additional coverage including earthquake for renters. do miss the staff from Mark Fink who managed that office for many years. But happy they found a replacement that i have confidence in

I highly recommend Eddie and his staff. They're efficient, knowledgeable, and always have a great…read moreattitude with their customers no matter the situation. They will work you and your budget, you just have to call and ask questions. I've been with them for a while now and there has never been an issue. I recommend Eddie and his staff to everyone!!!!

I didn't end up using David but he was so gracious and generous with his time and referrals I…read morewanted to give him this positive review. He even followed up with me a week later to make sure the people he referred me to worked out! What a great guy!

David is actually my bookkeeper's Guru. She has raved about his ability to answer questions when…read moreshe gets stuck on QuickBooks and claims she has 100% success getting out of trouble with his mentorship. I have personally come to know David as a sincere and trustworthy professional. He is available, committed and extremely knowledgeable. (He is also an AMAZING guitarist...had to add that!!) I highly recommend David for financial coaching.

Melinda totally accepted the fact that I was in need of a lot of help getting my records in order,…read moreand gave me a full service experience to smooth out all the rough edges! She is a talented, engaged and honest lady who I am glad to refer all my friends and family to for their bookkeeping needs. Highly recommended!