I had Paul review my insurance needs just a few months ago and I was pleasantly surprised by his…read moreexcellent service and helpful demeanor. Nobody enjoys dealing with insurance, but Paul made it quick and convenient. I'm confident I have all the bases covered!

I highly recommend Paul for all of your insurance needs.I've been a client of his for a few years…read morenow and he has always been awesome!

Believe all the stellar reviews!! I was shopping around for home owners insurance and found Rob on…read moreYelp. The reviews are what prompted me to call him and I agree with all the positive comments. Rob spent a lot of time trying to figure out my options. He is very knowledgeable, patient and understanding -- which I appreciate. If you're looking for an insurance broker I highly recommend him.

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

I'm very Pleased with their service, We bought a Double Wide Mobile Home in a Senior Park in Ukiah,…read moreCalifornia, None of our insurance Companies could help us out. Thank Goodness we could go local .

They never answer the phone. I don't know how one runs a business this way or expects to get new…read morecustomers. Imagine if you have a problem. When I finally got someone, she acknowledged they don't answer the phone and you have to leave a message- told me to "read the news." "They were innundated." Rude. Lost my business - as if they would care. In the course of changing the policy to a new broker, I found out they never set it up correctly.

Sadler & Company, Ralinda especially did a great job securing our business insurance. Helping us…read morethrough the nuances of several forms and requirements. Greatly appreciate their help Tom Martin Responder Solutions

I worked with Sadler for many years on my commercial property insurance coverage, with no issues…read more However, this past year they allowed my insurance to cancel my coverage without informing me, only notified me 5 months after-the-fact, and never provided any explanation, recourse or options. It took constant prodding and multiple requests to even get the minimal information regarding how those could possibly have happened weeks after I learned about the matter on top of the 5 months during which I had no indication of a problem , and I have had to go elsewhere to get coverage. It might have been handled in a worse fashion, but it would not have taken much to achieve that bar.

These people are life savers. Our home insurance company dropped us because our house was too far…read morefrom a fire hydrant . I tried several places before realizing that I should just call Gaffney Insurance since I was already using these guys for business insurance. I have since referred several friends to them because they alway do a fantastic job, plus if you live in West Sonoma County a lot of insurance companies can be wimps about insuring you, but these guys seems to know how to navigate through all that. They go above and beyond to make sure you're covered but without trying to scare you into insurance you don't actually need. Call these guys, they'll take great care of you!

Could not get clear answers and spoke to David who was nice at first but when I answered a question…read morehe asked he became very rude. They also said that if I want auto insurance that I need to get home insurance. I did not have a good experience with Gene Gaffney Insurance.

I was just on call with Vanessa for a status check on my plan and after some time she had called…read moreback and got me a better deal on my insurance plan. Her customer service was absolutely amazing and made the overall experience quick and easy. ps. get her that mercedes benz !

DO NOT USE FREEWAY INSURANCE!!! I signed a policy and was notified 10 days later they raised the…read moreprice without my permission. After they decided to keep my downpayment. I should've known... every time I called my agent they were playing rap music in the background - very unprofessional. I do not recommend using this insurance under any circumstance.

Just learned that Steve has retired. Too bad. He was a great agent and a terrific guy. So, it goes…read morewhen the insurance industry is facing such formidable challenges in California.

Steve has done a great job for us finding a high quality policy to cover our 150 Year old…read moreCommunity Center. Highly recommended!

I am loving this new location.... AAA has been there for me for the last 18 years. This new…read morelocation is super clean and spacious. It's very updated, modern and still smells like new carpet. Skip Starbucks next door because there is a beautiful coffee bar inside for AAA members while you wait. Unless that quadruple shot Venti Carmel Frappuccino is screaming your name. AAA proudly takes care of all my DMV services. It's super easy to come here for my new registration tags. NO DMV WAIT...... NO DMV HASSLE......... There are comfy chairs for you to sit in vs the old location where you used to lean in that very long line against the wall. It's easy breezy peazy !.!.!.!.!

I was given a paper map of the area to which I was traveling but was disappointed that tour books…read moreare no longer printed. I always found them easier to use, refer to, mark pages, etc. so that was a bummer. The greeter was friendly and as helpful as she could be.