Very disappointed with the customer service at Elkins Park Family Medicine. I called to schedule an…read moreappointment and was met with significant disrespect and a lack of professionalism. I've been experiencing increased symptoms associated with diabetes (to which I have both a maternal and paternal history of this diagnosis). I called to request bloodwork to rule out the condition. I spoke with two individuals--I was told they couldn't see me for 1-2 months, because time has to be open for "sick" patients. I wouldn't be requesting the appointment if I wasn't feeling sick. The woman then went on to say that I've only been there four times since 2018 (I'm not sure how that's relevant?). The reason, of course, is due to how difficult it is to get an appointment. As a result, I've generally gone to urgent care when I have a cold, etc., as I know I'll be seen in a reasonable amount of time. My PCP is Dr. Rosen, who I've only seen once (my first visit), every other time I've been with Dr. O'Brien. Both doctors are very kind. I am a Psychologist; regardless of how good I am, clients must be met with respect by the staff that is the first point of contact. They are a representation of your practice. I will now be changing my primary care physician. Highly recommend that office staff receive professional development in effective, compassionate communication.

It has been a struggle to find a good primary physician in the area that can take the lead with my…read moreteam of doctors, until a friend referred me to Dr. Rosen. I'm so glad that I decided to go to Dr Rosen's office the first time that I did. She is excellent at her job and has definitely exceeded my expectations as a primary care physician. Dr Rosen is also organized and professional. Her staff is friendly and efficient. And the space is clean, comfortable and convenient. I can't imagine anyone having negative experience.

My wife has been coming to this primary care office for 2 years. She had been seeing Dr. Melanie…read moreJewel whom she loved and now sees Dr. Jennifer Cowan whom she loves equally. I had gone to an appointment with her once and really liked the doctor and staff's thorough and friendly approach. Dr. Cowan spent time with my wife, listened to her and really seemed to care. I had been having difficulty finding a doctor in the city that I really clicked with. Most recently I found a doctor's office that was adequate with a friendly doctor but then our insurance changed and no longer worked with that doctor. (Of course.) So, I decided to try the same practice as my wife. I was not disappointed. I saw Dr. Mark Graham who heads the practice and he was great. Really friendly, listens to you, explains everything to you. Gave a lot of general counseling for a person my age. Very easy and approachable. Absolutely what I want in a doctor. I also received the same friendly and thorough treatment from the staff. They make sure to give you copies of all medical forms for your records without having to ask, etc. If they continue to take new patients I would absolutely recommend this office for anyone looking for primary care/internal medicine doctor's in South Philly.

Dr Mark Graham is an excellent internist, the best doctor! He listened to my several health…read moreissues, very thorough and understanding. Smart doctor. After being ill for 6 Yeste, Dr Graham has given me my life back. Went to a million docs who simply blew me off. The entire staff, nuestra, front desk are excellent, they all do everything to help. Conveniently located at Navy Yarda in South Phila Janet G

I have had all positive experiences here but finding parking was a challenge that I figured out…read more The welcome was loud but clearly not authentic. No worries though some days are better than others.

Drive up and leave your car w their valet. And they are the friendliest parking attendants ever!!…read more Walking in you are greeted by a welcoming committee of sorts dressed in Penn Red and Blue. This place is like a well oiled machine. Labs and images on first floor. Other specialties up the escalator. The hallways are lined with easy to read, accurate signage indicating where to go. And the elevators are efficient and fast. There is pretty cafeteria with glass walls, comfortable seating and healthy menu options. All staff are friendly, polite and helpful. Our experiences have been with dermatology, Moh's surgical center and Nephrology. DR's Kim, Sebanko and Geara are tops in their fields. 5 Stars all the way!!!!

I love the staff here! I have brung my children here for years, the physicians are honest and…read morecaring. I love that the medical records are available online, even in my iPhone app, also if I had to take my girls to the hospital (either Abington or CHOP) the medical records are readily available! What makes CHOP Kids First stand apart is that when any issues that arise Dr Ingersoll is on the phone talking to me , explaining everything. She gives you thorough information so that you can make an informed decision. When my youngest child was born Dr Ingersoll visited my baby in the hospital. There is just not enough I could say about them! I've tried others (because I moved into Montgomery county and wanted to try something closer to home), but I ended up right back. I have since relocated to Arizona and my girls fly home to visit for their primary care physician, Dr Ingersoll that's how much I believe in them!

This is an awesome clinic! Our Pediatrician takes time to…read morehear concerns and then teaches you. They have Nurses and Physicians assistants who also are available by telephone to assist with questions or concerns. We have been able to get sick visits fairly easily. We highly recommend this group and Dr. Gerwitzman.

The doctors are great.....the office staff not so much…read more If you call for a rx refill, it never gets there until you call several times over the course of days. If you need a referral do not ask the day before. They act as if you are asking them to donate an organ to you and they will not guarantee the referral will be there the following day. They insist you leave the information on their referral voice mail line. There is no such thing as customer service anymore. It's all self serve. Pretty soon they'll be leaving instructions for us to do our own mammograms and draw our own blood.

The Reverend Dr. Steak and I have been patients at LMFM for many years now. This is a small…read morepractice located in the 'heart' of downtown Narberth, PA, near the movie theater. Parking is in a private lot at the rear of their office building and it's free. The Rev. has some standard chronic health issues - cholesterol, blood pressure. He for many years primarily saw Dr. Stallkamp, whom he liked very much. Dr. Stallkamp left the practice a year ago to go into research, which initially made him sad. Then, he met Dr. Lytton. I can honestly say Dr. Lytton saved his life. Furthermore, she is the ONLY doctor that has gotten through his thick Southern skull to where he's finally enacting some serious lifestyle changes. You see, the Reverend is indeed a fully grown Southern man. The four basic food groups of the Southern Man would be fat, salt, meat and sugar. This is why so many Southern men don't get to be people "of a certain age". Despite years, I mean years, people, of cajoling, nagging, begging, yelling, refusing, etc, on my part, this man would not make changes in that diet when things like the cholesterol and the blood pressure and the weight started to go awry. I have snuck more Splenda and Boca in this man than he realizes in the name of true love. Still, the car would be full of soda bottles and fast food wrappers and when left alone, it was fry an egg in butter and bacon grease time. It didn't help that his compliance with taking his medicine to help control these things was spotty at best. That, again, despite my best nagging and cajoling and such. You may think I'm an ineffective nagger. I am not. He is just as stubborn as a jacka**, so in him I feel I have met my match some days. When he doesn't want to do something, good luck getting him to do it. Even denying him my 'feminine wiles' failed to change him. That's DEFCON 5 nagging, people. Years with Dr. Stallkamp, as great as she was, failed to enact change. That doesn't mean she wasn't a great doctor, she was and is. She just could not get through his thick skull. It took Dr. Lytton taking over his care, taking a good look at him and putting him in the hospital because his BP was so out of control then sitting him and I down together and giving us not only a stern talking-to but recipes, guidance on food choices, and yes, encouragement to get him to change. This man in 8 weeks has subsequently lost 18 pounds. He eats mostly vegetarian. When he goes out he looks for good choices like chicken grilled vs. beef. Yes, on Easter he smoked a brisket for the family and he had two pieces (and yes, it was mighty good) but that was it. He has grilled pork chops occasionally. He rarely drinks soda. He has not missed a dose of his medications in two months. He looks better, feels better and actually is doing that on his own, making his changes. So, yeah, the staff may not always be pleasant. Dr. Lytton does present as a little flighty and scattered and odd. Don't let that fool you, the woman knows her stuff. When you go there, you have as much time as you need with the doctor, not 5 or 10 minutes. Lastly, they care. Dr. Lytton has called at 10 PM and on weekends to give test results and to talk with him and to check in on him. Is the practice perfect? No. The staff is rude. Sometimes you wait (like that never happens at a doctor's office). However, I'll take rude staff and sitting in a waiting room all day long when it means a longer life with my love. Wouldn't you?

From the moment I checked in, the experience at Penn Orthopedics was smooth, and the wait wasn't…read morebad at all. My appointment had been switched because my original doctor had an emergency, and I was scheduled with Dr. Kristel Carey. It turned out to be one of the best surprises. Dr. Carey is, without question, one of the best orthopedic doctors I've met. She took the time to thoroughly explain what is happening with my knee and why I'm experiencing the pain and breakdown that I have. No other orthopedic doctor has ever explained my condition in such a clear and understandable way. What impressed me most was that she truly listened. I tend to ask a lot of questions and sometimes over-explain my concerns, but she never made me feel rushed or dismissed. She listened patiently, answered every question, and made sure I understood all of my treatment options. I also appreciated that she didn't immediately push medication or surgery. She respected my concerns, offered alternatives, and presented surgery as an option--not a decision she was making for me. She gave me the knowledge I needed to make an informed choice, and because of the trust she built during this visit, I would seriously consider surgery with her if that time comes. Dr. Carey has an excellent bedside manner, a great sense of humor, and genuinely cares about her patients. I walked in meeting a doctor for the first time and walked out feeling like I had found the orthopedic specialist I want to continue seeing. Building trust with a physician is priceless, and she earned mine during our very first visit. I highly recommend Dr. Kristel Carey to anyone looking for an orthopedic surgeon who is knowledgeable, compassionate, patient, and truly puts the patient first.

I would like to take a moment to share a truly positive experience I had during my recent visit to…read morethe Orthopedics office at Pennsylvania Hospital. Upon entering, I was warmly greeted by Affia. I've had the pleasure of encountering her before, and each time, she consistently brings such a kind, calming, and genuine presence. From the moment I arrived, she acknowledged me by name, which immediately made me feel seen and welcomed. Affia kept me informed throughout my wait, letting me know that the doctor was running behind. While I completely understand that delays can happen and are often outside of anyone's control, her thoughtful updates and communication made a meaningful difference. Her attentiveness helped ease the waiting process and made me feel respected as a patient. What stood out most was her warmth and sincerity. In healthcare settings, it can sometimes feel like you're just another number, but Affia's demeanor reminds you that compassion and human connection still matter deeply. She carries herself with such professionalism and kindness, and it truly enhances the overall patient experience. I'm very appreciative of her and wanted to make sure her efforts and positive energy were recognized. She is a wonderful reflection of the care and compassion that patients hope to receive.

After suffering from severe asthma the past couple years I finally bit the bullet and made an…read moreappointment here, and I am so glad I did. Dr. Segal is very knowledgable and is the first doctor to ever explain my asthma to me. For the first time it didn't seem so scary because I knew what was happening. He made me feel like he truly cared about my health and me getting better. My asthma has improved greatly since going, he is the only doctor i've seen take a genuine interest helping me get better. Highly recommend !! The office staff are great and I never have to wait

I have struggled with seasonal allergies for years but after seeing Dr Segal he wrote down a very…read moredetailed plan for me to manage my allergies, starting in February. I did exactly as he told me and this spring, for the first time in 10 years, I didn't hate being outside. He's a life saver. Now I don't need to fantasize about moving to Arizona just because my spring allergies are ruining my otherwise great life :) Would totally recommend doctor Segal to anyone fighting allergies!!

I've been coming to Penn Center for Primary Care for many years, and overall I've had a very…read morepositive experience. Since it's a teaching practice, your primary care doctor may change once they complete their residency. However, the office does a good job of notifying you when your doctor is moving on and helping you transition to someone new. While I've had several different physicians over the years, I really don't have any major complaints. One of the biggest advantages is that all of your medical records stay within the practice. Each new doctor has access to your history before your appointment, so you don't have to start completely from scratch every time. Even though every provider has a different approach, I've found that most of the doctors I've seen take the time to listen, hear my concerns, and work with me to come up with a plan that fits my needs. That has made a big difference in my experience. Getting a routine appointment can sometimes take a little while, but if you're sick and call the nurse triage line, they're usually able to rearrange the schedule and get you seen much sooner. Check-in is also quick and easy. Parking is probably the biggest downside. They have a newer parking garage, but it's a bit of a walk to the office, which can be challenging if you have mobility issues. There isn't much handicap parking directly in front of the building most of it is around the corner. While I understand those spaces would likely fill up quickly, having a few closer to the entrance would be helpful. Ongoing construction in the area can also make getting there a little more difficult, although there is metered street parking if you're lucky enough to find a spot. Overall, the staff and providers have treated me well over the years, and despite the occasional parking and scheduling challenges, I'll continue coming here. It's a practice I feel comfortable recommending.

I've been seeing Dr. Barden at Penn Center for sixteen years now and she is the best doctor ever!!!…read more I am very pleased and lucky to have found her.