This shop is very good and very bad. The GOOD: Gary is a nice guy. Friendly, quick with a smile, nice clean shop, good on the phone, he enjoys what he does. The BAD: I have been going to this shop for years. When I first started going, the quality of work was very good. I had an uncle that owned a body shop for 30+ years and now he's retired so I'm familiar with very good work. In recent years, the quality of work has unfortunately deteriorated. When a repair is complete, the reinstallation of parts (doors, bumpers, windows, clips, screws, trim pieces) is poor. They either don't align or they were simply installed incorrectly. His paint and materials are high quality, but unfortunately the preparation process and finishing process must be kept in high standard or else you will get overspray, debris in the paint, bubbles in the paint, and not a smooth clean finish. In all fairness, Gary's guys can do a very good job. They can. But in recent experiences, they are slacking on quality. It only takes a bit more effort to transform from a "just okay place with problems" to a very good shop. They just need to try harder. I did bring up these problems to Gary (specifically parts that don't align or were mishandled, or installed incorrectly and he said, "Well, that's the way they go on." It's not. I can simply park my car next to the same year/make/model vehicle that has never had an accident and you can clearly see the repair issues. The goal is, after an accident, to bring the car back factory condition. The magic of a body shop is not being able to tell that a car has had a repair in the first place. Or as close to that standard as possible. But if you can clearly see problems after a repair has been made. That's not okay. I hope things get better. They can get better. Just care more. That's all. read more

Car repairs are never fun and rarely easy. I wish I could say I haven't had to experience this much, but I live and drive in Southern California and bumps n scrapes are gonna happen. As I tell my husband day in and day out, if you ain't rubbin you ain't racin. And then he tells me to stop racing. Anyhow, Gary and his staff were very professional and helpful. They looked after my Sasha while she was in the shop and returned her looking sharp. Even with all the problems locating my stripe decals, Kristina and Gary kept me informed and helped me as much as possible. This is a busy shop and rightly so. They do excellent work. If you should happen to need some body work, give Gary's a try. I hope you have the same great experience as I did. read more

My car was hit in the parking lot right before new years. Based on the yelp reviews I took my car to Gary. Right off the bat I was impressed with Gary. He has some of the best customer service skills I've ever seen. The bad part- being in this type of business you would think attention to detail is one of their strongest attributes ; however when I picked up the car... There was quite a bit wrong. Scratched interior speaker cover (he replaced it- free) Leather seats had smudge marks.( One of the guys has filthy pants and got in the vehicle a few times.) Window tint had light scratches ( tint was less than a month old) Chrome around the windows had scratch marks The plastic holders that hold the rubbersill were reused which some were broken. Caused the sill to sag. They stated they waxed and polished my vehicle however when I checked, it definitely was not since it had quite a bit of marks. Mark in the interior of the door. The job took 10 days longer than the estimated time. Keep in mind, this is a brand new $60k vehicle- less than 2 months old with less than 1500 miles. Although Gary is awesome, and tried to fix everything... Im fearful the quality of the job may not be as good as I expected. One thing I forgot to add- Gary did give me a $50 discount for the inconvenience. read more

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John over at Gary's Auto Collision was great. Service and body work was thoroughly explained and delivered as promised. Didnt waste any time. Ordered all the parts and asked us to drop off vehicle once all the parts had arrived. 5 day turnaround. Always picked up their phone and responded to inquiries. Work done was perfect. They earn all 5 stars!! read more

Had minor damage to my car. Gary's was the first to respond to my inquiry and had the necessary part ordered within a few days. Repair was quick and easy, mirror looks perfect. They could have easily told me the entire mirror needed to be replaced when it wasn't necessary. All around honest shop and quality work. Everyone I spoke with was helpful and service was great. Thank you again! read more

I picked Gary's after seeing the great reviews. They did an excellent job getting my car back as good as new after I was backed into. Everyone was friendly and bent over backwards when I had a problem with the other drivers insurance company but they took care of it for me. I am definitely recommending Gary's to my friends and family and would definitely consider having my car repaired there again if needed. E. Raha read more

We chose Gary's for our auto repair because of their great ratings and close proximity. We were extremely pleased with their level of customer service, honesty and professionalism. They did a great job repairing the damage we received after getting side swiped in a parking lot. Car looks perfect again - their paint blending was awesome! They even detailed the interior for us. Would highly recommend and will use them again if the situation arises. read more

Gary's Auto Collision is the most honest and only place that I will take my car to for repairs. Gary is a perfectionist and is involved in the entire repair process. He personally gives you the estimate and shows you how it is determined. Gary personally deals with the insurance company and negotiated a rental car for me. From start to finish, Gary is involved and is amazing. I can't recommend this business enough. read more

I didn't actually have the opportunity to use this business as I traded the damaged car in as is, but the response time and effort put into getting me an estimate was wonderful. The price seemed reasonable and if I had had to get the work done I'd have done it here. read more

AVOID AVOID AVOID!!! I have never worked with a more rude and incompetent body shop in my entire life. But don't take my word for it. Go find out for yourself, but be prepared to receive endless excuses, poor workmanship and constant delays. TOTAL WASTE OF TIME. read more

Gary and his staff went above and beyond on my Ford F-150. I had front end damage and he had the truck towed to his shop, repaired it and handled all the insurance end of it too. The truck looked better than new. Thanks Gary and staff! read more

I had to have a piece of molding replaced on my car & they gave me a reasonable price to do the job. They were kind, professional, and efficient. read more

Best place in Santa Clarita! Gary is the best. He takes his time and makes sure that everything is done correctly. I was looking to have my hardtop on my Jeep color matched and he made it look like it just rolled out of the factory onto the showroom floor. I am very pleased with his work and will be going back if I ever need anything else done. read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

Being rear-ended and dealing with an incompetent insurance company(Alliance United) for 6 weeks was horrific, but Gary is the consummate professional! From start to finish, communication and body work is perfection!!! read more

Pretty sure I can't say enough good things about Gary's Auto Collision. Gary's crew has fixed 3 of my cars and will be my preferred shop for any future work as well! Christina (if I remember her name correctly :)) in the office is fantastic and deserves a shout out as well. I've used them for both Insurance and out of pocket repairs and during the insurance situations, I always felt Gary was advocating on behalf of me and my needs. When we went out of pocket, Gary made sure to show me true cost of parts and repairs so I knew he was trying to do right by my pocketbook! Will definitely go back. read more

Great prices, timely service, very professional place to go to. I'll be back for all of my auto body needs.

I don't leave a review often, but I had an amazing experience at Gary's shop. I was in a bad car crash and my car was not drivable. I did not have a collision insurance (learned the lesson hard way), and I thought it was going to be way over $10,000 to fix it (it was a german car, so expensive parts) but he had a work around and quoted me a much better deal to save the car. He was so honest throughout the entire process (like he even showed his mark-up lol) and treated me very well. Even though I decided to salvage the car at the end, he let me leave my car at his shop for a few days until the tow truck comes. Gary's a good guy. His assistant Christina had a great attitude and she was very helpful. If I have to visit a body shop again, I will not hesitate to come back. Thanks so much for your help and professionalism. read more

These john and his crew fixed my car almost to a brand new condition I would definitely recommend them to anyone looking for a good body shop read more

Getting into car accidents are the worst but not when you have somebody as kind as Gary who broke down the whole process and made me feel secure about my car. Thank you for making this a breeze and for treating my car as well as you did. The pictures are enough proof of his amazing work. Definitely going back for future work read more

Gary's Auto Collision Center - Before - Body Shops Near Me - Newhall, California

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I choose to get my car repaired here because the owner made me feel very comfortable with the quote that an insurance company had me request. After reviewing other shops around the area this was where I choose to get my car repaired and I wasn't dissatisfied. I'm glad I went with Gary's. Their extremely helpful and I never felt like they were trying to overprice the repair job. I went to another big repair shop in town and they were over charging me by like $300. Once I picked up my car everything looked great and I picked up on the day I was promised. I'm super happy with my car looks brand new and I would recommend this shop to all my friends and family. Keep up the good work Gary's!! read more

Could not be more happy with the service I received. There are auto shops which are known to offer quality services. Gary's is one of those shops and I will officially go nowhere else! I went in after quotes from other locations in town and had no real expectations. Not only was Gary appalled at what I had been quoted but pointed out how I could SAVE money. I went in to have a rear bumper replaced and ended up tinting my windows, replacing several other parts that the dealer wanted over 70% more in cost! I not only saved money but had the best in service. read more

Gary's Auto Collision Center - Body Shops Near Me - Newhall, California

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"Dear Gary" and all the staff, "I write simply to convey my utmost satisfaction with your service and for the quality work and exceptional customer care you extended to me during my recent experience with your shop. "I must say that my experience with your business exceeded my every expectation, something that is in this day and age exceedingly rare. Not only did I find each employee professional, courteous, and knowledgeable - but also accommodating and expeditious, turning what ordinarily is considered a stressful and difficult time into one which was very agreeable under the circumstances. "Your crew didn't stop at delighting me with the quality of the repair necessary, but went so far as to return it to me in excellent condition earlier than expected, during a almost end of week and after fixing a small but vexing condition". Thank you!!!! read more

Gary took great care of my sons car. His customer service is second to none. I came into his shop after my son had some front end damage from a accident that needed to be repaired. He walked my son through the whole process and was able to use ORM parts when my insurance estimate wanted aftermarket parts. I do not plan on having accidents or need more body work, but if I do I will only go to Gary. read more

I was really disappointed when my car of less than a year was hit & after checking out a few shops in the valley & not feeling confident in their work I found Gary's & am sure glad I did. My car looks like new. The whole staff was amazing, especially John who kept me updated the whole time & never once did I have to reach out to them. Thank you, all! read more

Gary treats you like family. Every time I've come in to get work done on a vehicle he has consistently given me high quality service. He goes above and beyond to ensure his customers are taken care of. Most importantly he works everything out with the insurance company so that you have a peace of mind without any hassle trying to get money from the insurance company. His team is highly professional and they do high quality work making my vehicles look brand new. He answers all of my questions and is completely transparent to ensure the process is as smooth as possible. I trust Gary with my vehicles, because he has proven to not only be a good body shop owner but a remarkable human being. If you're looking to get your vehicle fixed with low rates and superb work done with excellent customer service then I highly recommend going to Gary's Auto Collision. read more

This place is the best of the best. Gary and the whole team are kind, courteous and do fantastic work. I've been going here for years and have never once been anything but pleased with the work they've done. read more

I dinged my car door on my brand new challenger, got quotes from all around town and everything was WAY out of my price range. Stumbled upon this shop after hours of searching around. I sent a message through yelp to receive a quote and was responded to almost instantly with a very reasonable quote as well as a time frame in which I could bring my car in. Job was done efficiently and it looks like the damage was never there. Highly recommend this shop. Reasonable pricing, friendly staff, and excellent work. read more

I've used other shops in the past and I will forever be a customer of Gary's. Their customer service and quality of work is above and beyond. They were very communicative with me and my insurance company and I never felt "out of the loop". Other business should take note! read more

No wonder they have a 5 star review. Amazing, went in whole passenger side of my car was damaged, my fault. I told them I couldn't pay in full so they accommodated, let me do small payments until we reached the total so they could fix my car. They treated me like family, as a girl you get weary that you'll get ripped off but they are amazing. Honestly love them and will recommend anyone to them. read more

Gary's was a great place to go to fix my car after being hit. They were professional and their quote was one of the best in town. The best part was that I didn't have to leave the car there! He matched the paint, for a be bumper painted and I was able to drive up and have them put the new bumper on while I ran a couple errands. So great to work with. read more

I have nothing but good things to say about this place! Especially as a young girl, it can be intimidating to deal with getting car repairs, but Gary is such a good guy, and is so transparent about what he's doing and what the prices are. I've been here several times for different things and I've always left 100% satisfied. Once, he quoted me a price for repainting my hood, but found dents in the hood once he started working on it. Instead of calling me to up the price, he just took care of it. In general, he always goes above and beyond. He's always good on his word, and I recommend him to everyone I know. Seriously! Go here! read more

The molding on the top of the car needed to be replaced, John at Gary's quoted me a price & informed me that it might take a few weeks for the parts to come in & would call to let me know when he received them. I was called when they arrived & told to come in for them to install the parts. John is easy going, fair, considerate, & keeps you informed, it was a pleasure doing business with him, I highly recommend Gary's. read more

I am so thankful that I found Gary's Auto Collision! A few months ago, I was in a complete nightmare. I had my Jeep vandalized at a prior shop for insurance money. The guy turned out to be a complete fraud and unfortunately I found out the hard way. After months of not having my vehicle, I found Gary's Auto Collision online and decided to give them a call. Gary and Kristina were sooooo helpful through the whole process. I brought my vehicle in as soon as I received it back from the prior shop. It had a sandy texture all over (which we later found out was house paint), lots of parts missing, etc. Gary's Auto Collision handled everything with my insurance and were super patient with all my questions and concerns. When I saw my car completed, I just about cried! They did an absolutely amazing job! My car looks brand new and I can't thank them enough!! I definitely recommend this shop 110%! They are trustworthy and professional. read more

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I received a quote from a different auto repair shop for my bumper and they needed my car to stay 5 days for repair. Gary's quote was hundreds less and he only needed my car for an hour! AN HOUR...AWESOME! His service, quality, and price are the best in town. I highly recommend this shop. read more

Can't wait too see what my car looks like when I pick it up. Hopefully it's ready by friday. Gary has always been polite and respectful and understanding with my backwards insurance company! I really can't wait to see the results of my car from my trunk being dented and doors being scraped up as well. read more

Gary's Auto Collision Center - Good as new !! - Body Shops Near Me - Newhall, California

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I came in with my 2011 Prius, which was hit by a buys on the side view mirror. I took it into Gary's shop and he got rid of it within minutes. I asked him how much it was going to be, and he replied "nothing." Awesome! Great customer service, i will be back in case i need to do further repairs! Thanks Gary read more

My car was damaged by hitting traffic cones on the front right bumper and fender. There was scuffs all over the bumper and the bumper was cracked. Gary's replaced the front bumper and perfectly matched the paint. I would recommend Gary's to anyone who needs car repair. read more

Gary has repaired cars at least 4 times for me, sometimes as simple as reattaching those pesky plastic fenders as they slip out a little, or a full repair of a collision, or a paint job due to our constant sun. The work has been excellent, he has been a pleasure to work with, once, when I came in during his employee's lunch, he put the car up on the lift and repaired the issue himself, instead of having me wait while his employee's returned. I recommend him highly, prices are reasonable, work is excellent, owner is friendly! read more

I have had the unfortunate opportunity to need Gary's shop on many occasions. With four and soon to be five drivers in the family, I have realized a good, honest and fair body shop is a must. We like our cars clean, straight and rattle-free. On multiple occasions Gary worked with me and our timing/insurance needs to get the best result for the kid's "starter car" repairs and our newer vehicles fixed. I will not go anywhere else. From insurance related needs to simple preference fixes, he is great. read more

Gary did a great job repairing the tailgate and bumper damage on my BMW wagon. I really liked his attention to detail! He fixed items that my insurance adjuster missed and contacted my insurance to have it included in the claim. They did a great job with the paint, Delivered my car on time, and even ordered some interior trim pieces that were not part of the damage as a courtesy. Communication was great, service was on time, and he did everything he promised he would do. I'll be bringing my wifes car in next and will continue to use and recommend him in the future. No complaints, very happy with the service he provided. Thanks Gary! read more