Theses guys are great. They are accommodative, helpful and…read morefixed our problem immediately. Thanks so much for fixing our problem in no time flat. Gerald and Patricia

Not a great experience. When they saw the car they anticipated 2-weeks depending on parts; 3 1/2…read moremonths later picked up the car. The more frustrating thing is that they're always gonna call to advise, but they never, ever do. One of the times we called while we never received a call back they sent us a pic of our car w/o any explanation WTH? Finally they call say it's done, we go, now no one knows we got a call to come get it so they look all over for the folder...finally after abt 15 mins they find; but no one's checked the car...AND the emblems are missing...after the almost 4 mo they have to order, now why wouldn't that have been done somewhere in the almost 4 months?? AND after leaving we found out Jack and parts are missing, they advised they took them out to do the repair but can't find...yet another thing they have to order could be a week, they'll call us . Aft almost 2-wks they never called, we did, magically just arrived. They don't seem organized and while we understand busy etc there's no excuse of why every single commitment of anything is never made. The work looks good BUT on their lack of pretty much everything related to customer service, made this an awful experience. I mean after a month/almost 4-mo when they said 2 -wks never returning a call is NOT good. We never ever called daily, so it's not like we were a PIA. Based on their forgetting the emblems altho the removed ones were bagged and in the trunk and the jack stuff that was missing there's obviously no quality control and their lack of communications not only to us but internally should not happen. What if we had a flat and didn't know all needed to fix wouldn't be there, it was when we dropped off the car! They did take the car to the dealership on sensors. Overall based on everything a miserable experience, if anyone asked I'd say look elsewhere for repairs.

My Van needed to be towed. I called, he was prompt and very professional. I was expecting to be…read morewaiting a while. 15-20 minutes later he showed up

Called for a tow,within 15 minutes he showed up,That is amazingly fast…read more Rates were very reasonable, very satisfied with there service

Saturday September 6th, 2005…read more I was in a car accident, the car spun out and hit both wheels on a curb, my car needed two new front rims and parts associated with the wheels replaced. The car remains idoling, the engine and all parts of the car are fine except the wheels. I call a tow truck, Anytime Transport and Towing arrives. They take my car to my well known and trusted shop which is closed, and closed on Sunday. I'm stuck until Monday. But, the driver convinces me, "WE have a shop it's open right now, he's beyond trustworthy, he's my own stepfather. We can look at it today AND start work tomorrow." Please make note of that statement, it will be crucial. We'll start working on your car tomorrow. Great, we take the car 8 miles away to 995 Edwards rode and meet Jeff, the "trustworthy mechanic". He's cordial, looks at the car, assesses that it needs the rims and says he'll figure out the full damage under the car TOMORROW, but it looks like it needs parts that will cost about $150 and $150 in labor. He goes on to say that he can get the rims and wheels quite easily and inexpensively via junk yards because my wheel type is common. He then opines, wait a minute, in addition, my step son has a bunch of spare cars and tires at his place, I'm confident those will work as well. Jackpot! Sunday, I touch base late in the afternoon with Jeff. "How's it coming?" Jeff, "Well, I had stuff to do today, I'd have to get the parts tomorrow anyway, I'll get started tomorrow." Monday, he looks at the car. "Hey Jeff, well, what's the progress?" Jeff, "Ya, you need a number of parts for the undercarriage, but they have these kits I can order where it will all come together and save you money, I went to the junk yards today, no luck on your tires, but don't worry we'll get em'". I say, "well, that sounds expensive." He says, "Oh no no no, the kits is $250, but the labor cost stays the same!" Great! Tuesday, Jeff, "I ordered the kit, so look the actual cost needs to be $875, but great news! I can give you a break and only charge you $775, fantastic, right!" Me, "O.k., but you have the rims and wheels now and you're ready to go, right? Listen Jeff, I commute for work, I will literally lose my job without this car. I work Fridays through Mondays" Jeff, "Steven, I guarantee you it will be fully fixed and ready by Thursday." O.k., but seriously, it's a hard deadline for me, I can still tow it to my other shop, I've spoken with them and they can do it in two days." Jeff, "I give you my word of honor, I promise you 100%, it WILL be ready by Thursday, I would not lie to you." Me, "Fair enough". Wednesday, Me, "How are we looking, is it fixed yet?" Jeff, "well I'm still waiting on the parts." Me, "O.k., so did you get the rims so you'll be ready to go in the morning?" Jeff, "Nah, I got stuff I gotta do today." Great Thursday, the pivotal day, 3 p.m.. Me: "O.k. Jeff, what's the status, are we ready?" Jeff, "well, I'M F'ed". Friday, Me; "TEXT me when you have some progress to report, something, anything". Friday, he does not get the wheels, he does no work on the car, he does not text me. Saturday, his stepson texts me, "Hey buddy, we need to get some wheels for your truck!" I don't own a truck, it's a car. Jeff does not get the wheels, he does no work on the car, he does not text me. Sunday, he does not get the wheels, he does no work on the car, he does not text me. Monday, he does not get the wheels, he does no work on the car, he does not text me. Tuesday, he does not get the wheels, he does no work on the car, he does not text me. Day Eleven, Wednesday, "Hey, I got the parts and car. I don't think you appreciate everything that I'm doing for you." He literally texted me that. 2 p.m. Jeff, "I'm sure you'll be happy, the cars is fixed!" Me, "so I can come pick it up?" Jeff, "No, I still have to get the rims" Jeff, "I found some rims! I'm putting tires on them now, then I just have to put the wheels on the car and you're done, but your going to lose your sensors, I didn't get those." Me, "Great, so about 3 p.m.?" Jeff, "No, more like 6 p.m., I always like to give myself extra time just in case, I'll call you when it's ready." 4 p.m. No call 4:30 no call 5:30 no call. 5:45 p.m., I call him. Jeff, "Oh ya, it's ready, you can come pick it up anytime!" Status of car, the car looks absolutely filthy, no idea where he drove it or how after he got the wheels on. Said wheels are HUGE, much larger than the previous ones and don't match the back at all. One tire is about 90 percent bald, the other already has metal poking out of it. The car very clearly is not aligned, when I let go of the steering wheel it veers wildly to the right. It's hard to steer and the front end now shudders when I go over 40 mph. Far and away, the most incompetent, unprofessional, untrustworthy shop in the history of shops. After reading this, if you use this shop, I have no sympathy for you.

Tc towing in Jacksonville left me hanging but when I tried a different day through AAA - Anytime…read moreTowing sent William out and not only did he do an amazing job he did what TC said they couldn't do when I waited until 10:30 pm off Lenox ave area a woman's by myself. I highly recommend Anytime towing and especially William, he is definitely a pro and a professional at his business. Anytime towing is lucky to have him on their team. William was also prompt on his appointment time and communicated prior to his arrival time that he was on the way. We need more Williams in this world today!

Another great experience at Frank's Mobile Auto Repair. I had a major repair done on a timing belt…read moreand some other needed parts while they were at it and the experience went well. I was able to be scheduled quickly and tho this was a major repair the tear down was done in a day and the repair was completed the next day! Pretty good for all that was done. Best thing is that they do or can offer info on something else that needs attention while they are working on it and sometimes fix things not requiring parts just to earn or keep your business. They offer lots of services so just give them a call and get it done. Julia, Tony and Frank make a great team and I forgot to mention I got 2 nice rear tires on an earlier visit so now I'm road ready. Frank's on NE Pop Tilton Place is my recommendation for your auto needs. Very Satisfied!!

These guys do all my auto work, and all my many brothers and friends auto work! They are super…read moreefficient and seem to be in the industry for the love of cars, not the love of money. These guys are great and I really trust them. And after all the mess they have delt with under the hood of my truck, they earned it. Thank you!

Excellent service. On time, worked quickly and cleaned up as he went. Would highly recommend.read more

Excellent customer service. They helped me find the tint percentage I needed. Short wait for 2 car…read morewindows and good price.

My tire light came on, indicating I needed air. I broke 3 ribs and did not feel like getting out…read moreand doing it. I stopped in here and asked how much they charge to put air in my tires and I explained why I needed help. The manager told me that there was not a charge and that they would be happy to help. I was so appreciative. I tipped them and thanked them for their help. They are definitely about customer service. Which is a rarity these days. Definitely recommend.

I have gone here over the past 6-7 years for oil changes. Always had pretty good experiences which…read morekept me coming back. Today was NOT so good. First off I had a 25 dollar off coupon. I always do. I paid for a full synthetic oil change which was 106 dollars. I didn't want or need ANY other services. I gave Markell ( supposedly one of the managers) my coupon and he was happy to take it but still ended up charging me 107.19- I asked him where my 25 dollar coupon came in and he must of thought I was completely stupid or whatever- listening to him and his bullcrap which MADE NO SENSE AT ALL! I was told that my service was 106 dollars and didn't agree or ask for ANYTHING else. This guy had more bs coming out of his mouth and is a COMPLETE FRAUD- I knew this just by listening to him talk... I was so angry I just drove off but the more I think about it- THE MORE PISSED I GET!!! I tried to call the Vavoline store because I was going to have him try to play me again! There IS ABSOLUTELY NO WAY I AM GOING TO LET THIS CON ARTIST GET AWAY WITH THIS! I AM telling you to stay far away from these places... especially this store- EVERY SINGLE TIME I HAVE GONE HERE THERE ARE NEW FACES- usually legit guys. These guys were sketchy as hell today anyways I'll put a pic and you tell me where my $25 coupon comes in. I see that Markel somehow put an extra oil charge of 18.19 I have absolute no idea what that is. I know nobody mentioned anything about extra oil. I was told that my service was going to be $106 so I ended up paying $107 .19 . Can somebody explain this? it makes no sense other than thinking that I am retarded and I don't understand. Usually I am at valvoline for 12-15 minutes... today was UNUSUALLY quick.... I was there maybe 6-8 minutes. Everything was sketchy.I am A PRO at reading people and these guys ESPECIALLY Markell IS A FRAUD- bullshiter liar! I believe he is probably conning most women that drive through there. It takes a lot for me to wanna write up a review, but Valvoline is gonna get smeared by me. I don't like that you can't call this store to talk to anyone... AI only on the phone! Where's the owner or a person who cares about this store? I promise you that you want to keep an eye on your so called managers because this one thinks he's smart or something- I should have stayed and MADE HIM FIX MY BILL... he stood there trying to convince me I got my discount. ITS THE PRINCIPAL!!!! Not the damn coupon or price for oil change! I CANNOT STAND FAKE ASS LIARS THAT THINK THEY CAN PULL THE WOOL OVER PEOPLE!