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    Garza's Air Conditioning & Heating

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Recommended Reviews - Garza's Air Conditioning & Heating

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    4 years ago

    Honest, responsive and always reliable. Very dependable and they do great work in the shortest amount of time possible.

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    6 years ago

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    9 years ago

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    Balanced Comfort - They actually took the time to check all the components for me

    Balanced Comfort

    (141 reviews)

    Juan serviced our a/c and was so thorough! Fortunately all was well with the unit, but would…read morecertainly call on them to do a repair in the future if necessary.

    This company has really declined in service and ability. I admit I am very frustrated as I have…read morespent over 20k here. First we had our air conditioner and furnace replaced. Their communication and reviews had me sold. Then when they installed the equipment it didn't match what we paid for. The error was recognized by me and they offered me an extended warranty as a result. Due to their great service during this time I felt like they resolved my issue. There were also hiccups with the air unit that they fixed. Fast forward to 2026 when we needed a new water heater. We received several quotes and this one was comparable. They installed it a few days later and all appeared well. We paid $575 for the permit process to Balanced Comfort. They said we would get the inspection within 1-2 weeks. I called three different times and was told they did the paperwork, and lastly to call the city myself. When I called the city they said it had never been filed. I had to call Balanced Comfort again and again to get the plumbing manager to call me back. When he did it's clear he doesn't have customer service training. He's rude and was like oh well it's filed now. It took six weeks total and action on my part or it may never have been completed, a paid service. Next up the inspection. spoiler alert! We didn't pass. The inspector was clear they cut corners and should have known better. He advised I call the company and let them know. When I did, the plumbing manager was beyond rude to me and said "these things happen".... I will never give them my business again.

    Garza's Air Conditioning & Heating - hvac - Updated September 2026

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