Service with Home Comfort Experts has been reliable, their customer service is fantastic. They got…read moreall my information inputted and my new install on schedule very quickly.

This franchise has proven to be expensive, impossible to reach a human for account management and…read moreincompetent in installing my Cummins generator. I would look elsewhere for your ongoing maintenance and any HVAC or generator repairs or replacements in northern Indiana. I think the account management reps name must be "Helen Wait" because you have to go thru hell and wait for anyone to call you back.

Great job guys were very professional and knowledgeable about the product they installedread more

From the owner: 24 Hour Emergency Service, Financing by Hearth…read more Services: Free Estimates, Indoor Air Quality, Electrical, HVAC, Plumbing, Drain Cleaning, Generators

$15k on a new HVAC and about 8 visits over several months to get it working. A year later and they…read moreare giving me a hard time to come back again when it quit. The guy actually said to me, "we came out 8 times for free" when I said they were a terrible company. So I spent $15k for a non-working furnace and they want to skip out on the warranty and expect me to be thankful they came out 8 times to fix what should have worked the entire time. Now I will have to sue them to get any resolution. Flowtech is horrible. Business owner information Michelle M. Business Owner Feb 11, 2026 Mr. Garmatz. I am sorry you have had a bad experience with us but i feel its important to correct you on a couple points. You made the choice to end the Service Maintenance Agreement with us which did end your extended labor warranty. It does not void your equipment warranty so to say we are skipping out on a warranty is false. We installed your system on 6/14/2024 and do agree there were some issues. We returned 3 times in 2024 with the last time being 9/03/2024 so to say we have been there 8 times is also false. We have not heard from you until last night when you cussed out our service manager for 10 minutes on the phone. We sent a tech, per your demand, found the problem that was unrelated to our initial installation and resolved the issue at no charge to you. You belittled our service manager to the point he had to end the call and told you if you treated our tech the same way he would leave. You said in your first yelp review that if we made an effort to resolve the issues you would update your review. We held up our part of the deal, but you never updated your review. We do make mistakes and have always done our best to correct them and side with the customer. Please feel free to call and discuss this further if you would like. Customer Response Feb 11, 2026 Dear Horrible HVAC Company, I am sorry to hear you are butt-hurt about my calling out your atrocious service and refusing to continue to pay you for failed and incompetent service. Your company returned at least 6 times on my records (yes, I kept that many). I could not care less about your deceptions and lies attempting to make you look better with your well earned 1 star here. If your are deceptively stating that I only contacted once THIS YEAR (it is early February when my $15k HVAC failed yet again due to installer incompetence). I ranted at your staff after they suggested it was somehow nice of your company to come try to fix your incompetence on 8 occasions for free since the HVAC had yet to work properly. I expressed how disappointed I was with their service (damaging my ductwork during an incredibly sloppy installation where they left open wiring and a hole to the outside as well as failure to adjust any settings from factory default among other things). Your company is at best a horrible rip off for anyone using them and at worst dangerously incompetent and deceptive. You wanted to have it out here so why not share it with everyone? Your potential future suckers, er... "customers" deserve to see it. The tech also came and found that the settings were not properly adjusted for heat (seems like you problem to me, but of course you want to shirk responsibility as you have throughout). Since they were here last time during the summer they only adjusted them for AC. At this point, after all the experience with your company I can only wonder if that was not intentional to force another visit. Overcharging, excessive billing, and repeated visits to fix your company's shoddy work seem a frequent report on the internet. I wish I spent more time searching our your terrible record before hiring you at all (Flowtech in Columbia City, IN if you want to avoid them). I filed a complaint with the BBB and am also looking into reporting my experience as a complaint to the Indiana Consumer Protection Agency for HVAC service misrepresentation and failure to honor contracts. But by all means, respond again so I can share my experience with more people again.

They took 3 1/2 days at my house to try and fix my AC issue. Instead of just saying hey maybe you…read moreshould get someone who knows more about this brand of AC they kept trying to troubleshoot it. To no avail. The. On the last day thought maybe he would drain all my refrigerant and charge me 1200$ to replace it. Dont think so. I still ended up paying a total of like 700$ for the 3 1/2 days but they left and never fixed the problem. Everything was the same as when they first walked through my door. What a joke. I use to use them for plumbing and other issues at my old house but I'm done with them after this fiasco. Seems like they're doin anything to make a buck. Would not recommend ever again.

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

My home was a year old when I started to use this company. For 9 years I was on a contract with…read morethem to check my furnace in summer and my air conditioner in the winter. Always satisfied with service, until this past winter when they said I needed to get a new furnace right away. The technician said I was in danger of carbon monoxide because there was a split on something. He was on bended knee when he said something like "if you were my mom I would recommend a new furnace right away" he then called his sales rep to have him come over and go thru payment options. Before the salesman could get here, I called another company. Unfortunately the new technician couldn't get here until after I listened to Home Comforts sales speech. I did tell him that another company was coming for a second opinion. Once the new company came and checked everything out, he completely disagreed with the idea of a new furnace. He even brought a carbon monoxide tester and I was completely in the normal zone. Needless to say the Home Comfort company lied right to my face, again "on bended knee".

Great people to do business with. On time work and quality work. Have had two large jobs done and…read moream well pleased. Heating, air, and plumbing. They did all of mine and some other family members with no complaints. All the crew members were courteous and professional. Bud Hall

Very pleased with the service! My tech was respectful,and took the time to answer my questions.read more

the guys that came out were great with my elderly parents. so patient and went over everything so…read morethey could understand. and spent a little time listening to a couple stories. they arrived quick for a review of what was needed, and did a great job with the repairs. we will gladly work with them again

From the owner: Quality Comfort Heating & Air Conditioning, in Culver, IN, is a family owned, local business since…read more2003. We are known for prompt, reliable service and would love to earn your business. Call for information or a quote today on your heating, cooling, and water heater needs.

We got a new roof air/heating unit installed at our business which required a lift to get it up…read morethere.... John got everything scheduled and him and his crew installed it in the rain that morning!! He also works on cooler unit and does an amazing job and shows up when you need him. We can't say thank you enough and our customers are definitely enjoy the fruits of his labor and so is our staff!! Thank John :) Dee The Bears Den Argos In

John/Absolute was called for an a/c leak as he had installed the furnace & a/c and gave a…read morewarrantee. He never addressed the cause of the leak & did no repair. John oversold us a dehumidifier but did not leave the accessories that were in the box. We are now in another state & John refuses to mail us the accessories or compensation but offers that we can go to his office to pick them up. More than disappointed in this contractor.

Had a complete failure of an old boiler and in-floor heating system in our lake cottage during very…read morecold temperatures. Kozon plumbing was quick to arrive and diagnose the problem, the communication was great throughout the repair process and pricing very reasonable. A great experience from start to finish. Thank you! Highly recommend.

Fast response, quick to analyze and solve the problem at a fair price…read more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!