As a new patient of Tri-State Gastroenterology, I highly recommend this facility. I was seen by Dr…read more Redfield for a procedure, and the process was a breeze. The staff took care of me as soon as my prep started and made the procedure (my first time) so easy. If you have any gastroenterology issues or concerns, you definitely need to make your appointment with Tri-State Gastroenterology.

Dr Jones has been taking care of me for 15 years. He genuinely cares for his patients. Hes a good…read moreDr and a good person.

The doctors and the nurses are always top notch, very friendly and professional. The black haired…read moregirl at the front desk though is loaded with attitude and has a potty mouth that the waiting room can hear. Very unimpressed with her.

Out of about 10 companies that billed me for services during a hospitalization, this was the only…read moreone that couldn't figure out how to bill Medicaid correctly. According to the Medicaid ombudsman, the services were covered, their billing department just didn't submit the claim properly so it was denied. Instead of working with Medicaid to fix the issue, they just sent me to collections instead; unfortunately once they did that, Medicaid can no longer pay the claim, and I became responsible for the bill that should have been covered. So I ended up having to pay almost a thousand dollars because of their billing department's incompetence. I would recommend going pretty much anywhere else if you have a choice (which I didn't, since I was hospitalized at the time).

Never go anywhere else. Dr. Hatfield and Dr. Josh are the best. So warm and caring. They explain…read moreeverything fully for you. They are both so incredibly kind and inspiring.

One of the most caring people you will ever meet! He is the kind of person you want to see when…read moreyou need a doctor. He listens, is genuinely concerned and very knowledgeable. He gets results and gives your overall health priority when you visit his office.

They were to follow up on Monday, no call. Waited a week with no call back. We called them Tuesday,…read moreWednesday, and Thursday with still no call back. Don't use this guys.

From the owner: Restoring Digestive Calm. Preserving Peace Of Mind…read more TriHealth Digestive Institute offers complete GI medical care with services such as colonoscopy, colon cancer screening, endoscopic ultrasonography, esophageal dilation, flexible sigmoidoscopy, upper GI endoscopy, and more.

While you do have to go through a call service to reach, my Dr called me back that same day. I was…read morefar from home and needed to continue my antibiotic script which had just run out because I wasn't well yet and he made sure that I was taken care of - I don't know many specialist that have that kind of follow-up and I really needed that and appreciate it! Thank you!

Front desk was nice. MD was 1.5 hours behind with no apology or explanation from her or her staff…read more Got blood work and had to call them2 weeks later and the office could not find. I called again and the doc finally called me 2 weeks later. The same doc did not remember she spoke to me about my blood work the morning of my procedure. She was looking for my blood work results!! I will never go back

Just a reminder to all women! Get your mammogram yearly. Took only 15 minutes. The facility is…read morebeautiful and peaceful. The staff makes you feel comfortable. It could save your life

Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

Terrible. They let my 40 yr old son die because they didn't want to be bothered. They gave up on…read morehim. They even waited till we weren't there to tell him you are going to die, sign this DNR. Despicable people

I was in this hospital for several days because of a severe kidney infection, and overall my care…read morewas excellent. I had gone to my normal doctor's office and a doctor there recommended I go to the hospital to get an ultrasound to see if I had kidney stones. The ER wait was very very long, but I was told almost immediately that a severe emergency was going on next door to me so I have no complaints about that, it was out of their control. Everyone I interacted with was incredibly sweet and patient... except for the two women that gave me my CAT scan. When I first came in one of them wouldn't stop asking me why I hadn't gotten a pregnancy test yet (I never turned one down, the other nurses I spoke to had just agreed with me it was unnecessary) and kept telling me there was no way I could know for a fact I wasn't pregnant if I was sexually active. She kept saying she wasn't going to do the CAT scan until she knew I wasn't pregnant and wouldn't let up until I finally told her I was in a lesbian relationship, to which both of them got noticeably uncomfortable and annoyed. After I got my CAT scan the one that was talking to me saw I had an IUD and demanded to know why I had it. When I said "it's birth control?" she looked at me like I had tricked her, I corrected "it's for maintaining my periods" and she ROLLED HER EYES AT ME. All of this was happening while I had a SEVERE KIDNEY INFECTION and was in some of the worst pain I've experienced in my life. A healthcare professional of all people should know that birth control isn't just for preventing pregnancy. I cannot stress enough that every other person I interacted with was a delight and made me feel cared for, but the unprofessionalism and quite frankly *homophobia* I was treated with by those two women was inexcusable. I didn't get their names, sadly. However! I did get the names of all my nurses throughout my stay -- Abigail, Antonia, and Tamala in unit C2 as well as Leslie, Kim, Tiffany, and Diane in unit C5 were all absolute angels to me and they all deserve raises. Those seven women are the only reason this isn't a one-star review.

We live in America ! Why in the world would you give my…read moresick wife a medicine that has directions on how to take with milliliters on it? It is a liquid medicine, IE... "take one teaspoon or one tablespoon! this is actually the dumbest sh$t I've ever seen . You could make someone even more sick than they already are.

I'm happy to see from reviews in other sources that patients have been happy with Dr. Lam…read more Unfortunately my husband's experience last year was not good hence he did not return to Dr. Lam for his colonoscopy this year. Dr. Lam removed a lot of polyps from my husband's colon and after surgery he told me he had cauterized the bleeding. After being released from the hospital, my husband experienced severe bleeding and had to return to Christ hospital through the ER. He lost over 2 pints of blood. Dr. Lam had to go back the next day and use blood clotting powder to stop the bleeding. It took nearly 2 months for my husband to recover from the effects of such severe blood loss. Dr. Lam recommended my husband have a bowel resection. The surgeon Dr. Lam sent us to basically said "are you kidding me!!" as such a severe procedure was definitely not called for. This year my husband went back to his previous GI doctor, who had changed practices which is why he saw Dr Lam last year. Indeed there was only one polyp. Clearly a bowel resection was not needed.

My care was originally given by Dr. Lam's PA (Physician's Assistant). The determination was that I…read morehad SIBO. I was treated with 2 rounds of antibiotics (Xifaxin) for 4 weeks with no success. I was then encouraged to get an endoscopy by Dr Lam. Findings were nil. Dr. Lam then prescribed Karafate for a month (4x dailey). I later found there was no reason I should have taken the Karafate. When I asked what the next step would be I was told that they were going to refer me to a dietician (which never happened) and I was suggested to begin a FODmap diet. I was told to look it up and if I needed help to get back to them. I was referred to a GI specialist and PA at UC Health who concluded that I did have SIBO but it was being driven by a burdoned colon (Basically constipation). I was prescribed Miralax once dailey and three months later there were no symptoms. It has been 5 months now and I still take the Miralax but I feel better than I have in years. Nothing I have written is hyperbole and are just stated facts. I am sure Dr. Lam is a fine surgeon but the care I received was not successful for my condition. Lowell Philpot