As a new patient of Tri-State Gastroenterology, I highly recommend this facility. I was seen by Dr…read more Redfield for a procedure, and the process was a breeze. The staff took care of me as soon as my prep started and made the procedure (my first time) so easy. If you have any gastroenterology issues or concerns, you definitely need to make your appointment with Tri-State Gastroenterology.

Dr Jones has been taking care of me for 15 years. He genuinely cares for his patients. Hes a good…read moreDr and a good person.

This review is for the outstanding effort and results that I get when I need to contact Ms Jill…read moreMurphy of the Ohio GI & Liver Institute. Following a series of below the bar results I was forced to contact Ms Murphy to expedite care for my Grandson and she has done a fabulous job. Thank you for your time and effort. Jeffrey W

The doctors and the nurses are always top notch, very friendly and professional. The black haired…read moregirl at the front desk though is loaded with attitude and has a potty mouth that the waiting room can hear. Very unimpressed with her.

Never go anywhere else. Dr. Hatfield and Dr. Josh are the best. So warm and caring. They explain…read moreeverything fully for you. They are both so incredibly kind and inspiring.

One of the most caring people you will ever meet! He is the kind of person you want to see when…read moreyou need a doctor. He listens, is genuinely concerned and very knowledgeable. He gets results and gives your overall health priority when you visit his office.

They were to follow up on Monday, no call. Waited a week with no call back. We called them Tuesday,…read moreWednesday, and Thursday with still no call back. Don't use this guys.

From the owner: Restoring Digestive Calm. Preserving Peace Of Mind…read more TriHealth Digestive Institute offers complete GI medical care with services such as colonoscopy, colon cancer screening, endoscopic ultrasonography, esophageal dilation, flexible sigmoidoscopy, upper GI endoscopy, and more.

Just a reminder to all women! Get your mammogram yearly. Took only 15 minutes. The facility is…read morebeautiful and peaceful. The staff makes you feel comfortable. It could save your life

Unfortunately, I have experienced a systemic breakdown in patient care, hygiene, and clinical…read morecompetence across multiple UC Health departments. To provide full transparency, here are the specific issues that have forced me to make this change: Ophthalmology & Vision Care * Hygiene and Professionalism (Clifton): The technician performing my eye exam had such poor personal hygiene that I nearly walked out of the office. * Disregarded Patient History: I explicitly warned the eye doctor about my severe sensitivity to dilation drops (past reactions caused 24-hour dilation and 3 days of severe sclera redness). He used full-strength drops anyway, leaving my eyes painful and sore for 3 days. * Informed Consent Violations (Dr. Hutchins): Without asking my permission, Dr. Hutchins brought in multiple students to view my retinal hole. After he and an intern examined me, the intense bright light triggered a severe headache. When he ordered another student to "get in there, you need to see this," I had to firmly advocate for myself and refuse. * CEI Blue Ash: I switched to the Blue Ash location specifically to avoid the environmental issues at Clifton, but the clinic still fell short. The doctor smelled as if she had not bathed or cleaned her scrubs. Orthopedics & Neurology * Unprepared Intake (Dr. Donaworth, West Chester): Dr. Donaworth failed to review my medical history or evaluate X-rays of both knees. Consequently, he completely missed that my Osgood-Schlatter was knocked off in a 2019 accident. When he casually suggested physical therapy, I informed him I already ride a stationary bike for 30 minutes every morning; his dismissive response showed a complete lack of preparation for a new patient. * Inadequate Testing (Dr. Ross): Dr. Ross was deeply disappointing. He performed a nerve conduction test using only external stimulation and failed to find my ulnar nerve issue. Despite me reporting a total loss of strength in my left hand and an inability to open jars, he never checked for De Quervain's tenosynovitis. (By contrast, Dr. Shaftel immediately recognized the issue, identified a knot at the base of my thumb, ordered an X-ray, and began successful treatment). * Positive Note (Dr. Grawe): Dr. Grawe provided my only positive experience outside of your office, and the physical therapy team at Varsity Village was exceptional. This is how health care should be from all doctors. Cardiology & Diagnostics (Dr. Naz's Referrals) * Sleep Study: After waiting 6 months to get a sleep study done through UC Health, they called a week before and canceled the test. They wanted to reschedule the test for 3 months from the original appointment. Thankfully my doctor recommended going to Sleep Management run by Dr. Corser who is part of the Christ Hospital network. The office appointments and the study were completed in two weeks. * Faulty Equipment & Skin Damage: Dr. Naz ordered a heart monitor and assured me hypo-allergenic pads would prevent past skin reactions. Instead, I developed severe, oozing, raised rashes that poked through the gel membrane. The severe, needle-like pain forced me to stop the test. Additionally, the device was faulty, draining from 97% to 21% battery in just 8 hours. * Scheduling Failures: I was told the earliest heart MRI appointment at Clifton was December 23, 2026, completely missing Dr. Naz's 3-month medical window. Only after I called to cancel--noting I secured an August 22nd appointment at The Christ Hospital--did a UC Health opening suddenly appear for August 28th. (Christ Hospital has since proactively moved me up to August 18th). * Unsanitary Facilities (Clifton Stress Test): The stress test technician noticed my severe chest sores from the monitor, then proceeded to sand and alcohol the open sores off to attach new electrodes. When I used the restroom, I found feces on the toilet and urine coating the floor under the bowl. * Unclean Clinical Environment: Upon entering the scanning room, the technician, Clovis, explicitly warned me: "I would not recommend setting your bag on the floor, it's not clean." Receiving a medical test in an environment the staff openly admits is dirty is deeply alarming. * Invalidated Test Results: During the stress test, the technician, Mallory, accidentally hit the stop button while taking my blood pressure, interrupting the procedure and making the validity of the final data highly doubtful. * Dismissed Neurological Symptoms: The pharmacological injection induced a severe headache. When I expressed concern due to my grandfather's history of stroke, I was told not to worry unless my blood pressure topped 220. Later, when I told Clovis I could feel my heartbeat and saw pulsing in my eyes, he ignored the comment and escorted me to the door. * Severe Post-Test Complications: On my drive home on Monday, both of my arms became so weak I questioned if I would make it home safely.

Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

I was in this hospital for several days because of a severe kidney infection, and overall my care…read morewas excellent. I had gone to my normal doctor's office and a doctor there recommended I go to the hospital to get an ultrasound to see if I had kidney stones. The ER wait was very very long, but I was told almost immediately that a severe emergency was going on next door to me so I have no complaints about that, it was out of their control. Everyone I interacted with was incredibly sweet and patient... except for the two women that gave me my CAT scan. When I first came in one of them wouldn't stop asking me why I hadn't gotten a pregnancy test yet (I never turned one down, the other nurses I spoke to had just agreed with me it was unnecessary) and kept telling me there was no way I could know for a fact I wasn't pregnant if I was sexually active. She kept saying she wasn't going to do the CAT scan until she knew I wasn't pregnant and wouldn't let up until I finally told her I was in a lesbian relationship, to which both of them got noticeably uncomfortable and annoyed. After I got my CAT scan the one that was talking to me saw I had an IUD and demanded to know why I had it. When I said "it's birth control?" she looked at me like I had tricked her, I corrected "it's for maintaining my periods" and she ROLLED HER EYES AT ME. All of this was happening while I had a SEVERE KIDNEY INFECTION and was in some of the worst pain I've experienced in my life. A healthcare professional of all people should know that birth control isn't just for preventing pregnancy. I cannot stress enough that every other person I interacted with was a delight and made me feel cared for, but the unprofessionalism and quite frankly *homophobia* I was treated with by those two women was inexcusable. I didn't get their names, sadly. However! I did get the names of all my nurses throughout my stay -- Abigail, Antonia, and Tamala in unit C2 as well as Leslie, Kim, Tiffany, and Diane in unit C5 were all absolute angels to me and they all deserve raises. Those seven women are the only reason this isn't a one-star review.

Ugh yuck not going back here ever again...not a good experience! Do not recommend. The…read moreadministrative staff are pretty useless.

I'm happy to see from reviews in other sources that patients have been happy with Dr. Lam…read more Unfortunately my husband's experience last year was not good hence he did not return to Dr. Lam for his colonoscopy this year. Dr. Lam removed a lot of polyps from my husband's colon and after surgery he told me he had cauterized the bleeding. After being released from the hospital, my husband experienced severe bleeding and had to return to Christ hospital through the ER. He lost over 2 pints of blood. Dr. Lam had to go back the next day and use blood clotting powder to stop the bleeding. It took nearly 2 months for my husband to recover from the effects of such severe blood loss. Dr. Lam recommended my husband have a bowel resection. The surgeon Dr. Lam sent us to basically said "are you kidding me!!" as such a severe procedure was definitely not called for. This year my husband went back to his previous GI doctor, who had changed practices which is why he saw Dr Lam last year. Indeed there was only one polyp. Clearly a bowel resection was not needed.

My care was originally given by Dr. Lam's PA (Physician's Assistant). The determination was that I…read morehad SIBO. I was treated with 2 rounds of antibiotics (Xifaxin) for 4 weeks with no success. I was then encouraged to get an endoscopy by Dr Lam. Findings were nil. Dr. Lam then prescribed Karafate for a month (4x dailey). I later found there was no reason I should have taken the Karafate. When I asked what the next step would be I was told that they were going to refer me to a dietician (which never happened) and I was suggested to begin a FODmap diet. I was told to look it up and if I needed help to get back to them. I was referred to a GI specialist and PA at UC Health who concluded that I did have SIBO but it was being driven by a burdoned colon (Basically constipation). I was prescribed Miralax once dailey and three months later there were no symptoms. It has been 5 months now and I still take the Miralax but I feel better than I have in years. Nothing I have written is hyperbole and are just stated facts. I am sure Dr. Lam is a fine surgeon but the care I received was not successful for my condition. Lowell Philpot