Tristan Bess was a very professional and friendly sales agent. I told him I wasn't going to buy…read moretoday and there were no high pressure sales tactics. He spent time with me and brought out a vehicle so I could see if I fit comfortably. If I buy, I will return.

This dealership is exactly how everyone else describes it on here & I wish I had seen all of these…read morereviews first. They clearly try to milk every dollar out of a sale and squeeze extra fees into it PAST their own quotes for final price. When going to fix it, they avoid helping. Disappointed to say the least, hoping that someone reads this & saves a headache for themselves & their money. Don't fall for the "friendly" manner they present, it's only there until your purchase is made final. Go to literally ANY other Subaru dealership lol this one is just wrong.

I was in the market for a pre-owned vehicle and my wife suggested Cars Unlimited on Fletcher Ave in…read moreTampa, FL. I reviewed the information on carsunlimited.com and honestly thought it was too good to be true. I am happy to say the entire experience exceeded my expectations. The quality of the vehicle, the ease of buying, and the level of service throughout the process and afterward were above and beyond. Allen, Jamie, and Justin are exceptional. As time has passed, a couple of typical things have come up with the vehicle, and the support I've received has been outstanding. In a world where getting straightforward, honest information is rare, Cars Unlimited has been a dependable foundation I can trust. Their commitment doesn't end at the sale -- and that ongoing support has been truly invaluable. Choosing them remains one of the best decisions I've made.

I thought I'd add a review. I did not at the time of purchase or after. I bought a 1973 Morris Mini…read morePickup from Allen and he took time to send me photos of what I wanted to see and videos. This was back in 2015. I tried many attempts to go see this pickup in person and finally, I did. He made the buying easy. Made us feel at ease buying a classic from him. I wished I still had the pickup today, but things happen for a reason. I do look back on his website from time to time to see if he has anything else interesting to buy. If he does, I'll contact him and we will drive there again to buy from him again. Thanks again.

Update: Since my initial review I took the Cooper to the Mini dealership for a check up and to see…read moreabout getting the sunroof fixed (which I discovered didn't work until I got home.) The dealer did $539 worth of maintenance to the car as oil was old, filters, needed changed and brakes needed to be flushed. Also they informed me that the clutch would need to be replaced and the sunroof needed parts. I all the repairs are nearly $6,000! I realize I bought the car as is but I'm disappointed in myself for not having the car checked out and for Five Star to sell a car that was not throughly inspected and repaired before selling it. I paid $12k cash for the car and at minimum I'll need to put another $3,000 in it to make it reliable. I bought a 15 Mini Cooper from Five Star today and Mark and his team were very professional and fair to deal with. I was a bit apprehensive buying a used car but the car is in great shape has a clean Carfax and the Five Star team made it an easy transaction. I highly recommend this dealership.

Great People And Cars. I bought a vehicle from them and they it very easy for me. They worked with…read moreme very well on getting me the vehicle I wanted. Thanks Clay For The Great Vehicle Again.

My wife and I purchased a vehicle from them sight unseen and the entire team was so very helpful…read more (Fuaad and Barnaby) They were also very patient answering all of my questions and took the time to ensure they provided me anything that I needed to help make my decision making process to ultimately purchase the vehicle easier. I never thought I would ever do something like this purchasing a major item sight unseen, but I have no regrets! In fact, I would absolutely use them again in the future despite the distance from them! Thank you to Fuaad and Barnaby again! You now have a loyal customer for the future! Well done gentleman!!

This Dealership had a very interesting inventory of luxury sports cars…read more At the time I visited this dealership, I was very interested in a black California convertible Ferrari. I had been looking for the Black/black one for a while & they had the exact one I was looking for. OuiOui. When I got there, A lovely young man was there & I asked him "Where is the black California Ferrari" he told me it was in the shop in the back that he would have to go get it. I told him, "Well, go get it bc I'm very interested in purchasing it." So he told me to wander around & look at some cars & he would bring it around front. So I wardered around & took some pics of some other pretty cars, especially the pink Porsche he had on the showroom floor that I posted. Very pretty, but anyone would get tired of that color after a month, so not my style even though my husband & I collect Porsche cars. Anyhoo, he brings the Black California Ferrari round front & it's beautiful, just what I was looking for... I joked with him about how he looked great in the car with his sunglasses on & the engine sounded great. We were having fun looking over the car & I asked him to take the top down as I was inspecting it... He was telling me that it just had been serviced & it had a $20,000 service done on it bla bla bla... At that point the top started to retract into the car & all hell broke loose. Stuff started popping & things were not lining up & the top was not going down properly. Long story short, if your going to bring a Ferrari around to the front of the building to show it to a customer in the future, make sure it has been serviced properly & everything works properly on it duh. A replacement top is $30,000 for the California Ferrari. Needless to say I wasn't interested after that. I left & immediately text Tony at the Ferrari Dealership in Palm Harbor, as we have become friends now, he knows I'm looking for the California & he told me the same thing. If the top is jacked it's not worth it. I am still so upset over the whole situation that I have cooled on the Ferrari & am looking for a totally different sports car now. Will not return.

SCAM ALERT! Just like all the other reviews say, do not go to this bait and switch used car dealer…read more DO NOT GIVE THEM ANY CASH!! They will LIE, LIE, LIE to you to get you on the lot, and try to talk you into giving them cash down on cars they do not even have on their lot. I called this place Friday, inquired about a car I saw on their website at a low price. My instinct was that this was another shady car lot trying to scam people. So I called them. I spoke to Giuseppe, who said he was a salesman, and I asked him about the all the fees and for him to give me the out-the-door total price including tax, tag, and title, and I was bringing a plate to transfer, and I am paying cash, no financing. The $16,300 car would be in the $17k range, and absolutely NOT over $18k out the door everything included. I again asked him specifically about the dealer fees, internet pricing, and the paying cash fee. He said don't worry about those, it will be under $18k total. They can waive those fees. He said the car was sitting outside and looks beautiful and I could drive it away today if I came in now. I told him I'll call back Saturday and come then. I asked him about these fees because on their website's fine print, that probably no one but me reads, it says they may add a $1000 dealer/ reconditioning fee, and the advertised prices listed are after $2000 down payment, plus add up to 20% more based on the total price, if you are a cash buyer. This 20% additional fee for cash buyers is to make up for the lost interest and kickbacks they get when selling the car via financing. Next day I called and spoke to GiGi?? and they said I need to set an appointment or I can't come in to buy the car. I gave her my info, told her what I wanted to buy, only 1 specific car, and I asked if the car was still sitting on their lot, she checked and confirmed it was sitting out front and ready for me to test drive then buy. Since I buy a lot of vehicles, I am good at spotting scams, so I still felt uneasy about these fees being waived and asked her what the price was. She confirmed it would be no more than $18k out the door, all in, total. I showed up for my appt, there were a lot of shade looking people hanging around the lot that looked like crack heads, enough to give you a very uneasy, unsafe feeling, like you need to watch your back and your wallet, and maybe need to be packing a gun. The lot was packed 4 cars deep bumper to bumper. No one was wearing a Covid-19 mask except for me and the extra driver I brought with me to drive my new car home. We walked the small lot packed with about 50 cars total, not 165 like their website advertises they have in stock. We did not see the car I was coming to buy. Thought maybe they're still prepping it. A young lady named Maggie greeted and asked to assist me. I told her I'm here to see and buy a car and had an appt. After about 20 minutes of talking to her, and her going to talk to the owner a couple times, she told me the car has not made it to the lot yet, that it was at a mechanic shop nearby getting certified and ready, and that shop was closed, but I can put down cash to hold the car and come back in 3 to 7 days to see and buy it. I said I'm not putting cash down on any car they don't even have on the lot and I can't inspect. She also said the out the door price was $22k cash, not the $18k the other 2 reps lied to me and told me. I asked Maggie why the other reps lied to me to get me to drive an hour there, she said she did not know why they did that, but she hears the same story from a lot of people that come to buy cars there. This car lot lies and tells you anything to get you on their ghetto hood rat lot, then try's to get cash down from you for a car they don't have on the lot. This car lot is only there to rip off people that their sales staff can con into giving them money. They will lie about cars they don't even have, tell you fake out the door prices, and ask you for cash deposits, that I am sure the buyer never gets back. BUYER BEWARE - Sadly Florida is full of these con-artist car lots that prey on the trust and innocence of others.

BUYERS BEWARE! If you care about your credit and professionalism, you'll go elsewhere…read more I just left this place and will never go back. Their prices are underpriced to get you in the door. They even have a disclaimer inside on all their tables that basically says the online prices do not include a host of fees. I've personally seen people walk out of their office furious and I understand why now. If you care about your credit and not being screwed over, then you will not go here either. They are walking a very fine line of operating immorally and what appears to be fraudulently. They're using predatory practices to trap people who are ignorant of how credit works. I wanted to test drive a car and the guy said they have to run my credit before allowing me to test drive a car. Pair this with them being extremely understaffed. Every time I've been there, they had no time to help me. There are 10 to 15 people shopping for cars and maybe 4 to 6 people working. This is the 2nd time I went there. The first time, I called ahead of time and asked if a car was available. They looked it up and said yes. When I got there, they basically said the car had been sold a while ago. Straight lied to me. I was furious after driving from Clearwater to Tampa. I got one of their salesmen's number to get updates on cars in my price range. I texted him a few times and never heard back. Super unprofessional. I doubt how they operate is illegal but it's shame that they are preying on people in this manner. I will contact the Florida state attorney general and the CFPB to report this and verify if this isn't illegal. PROS: None. Feels like scam the minute you step out of your car. CONS: False advertising, predatory practices, unprofessional, understaffed, cars are somewhat filthy, high fees, mix-match tires.

Months later and we have 2 vehicles that STILL don't have TITLES!! Owner is not willing to help fix…read moreour issues and is very disrespectful. Complaint filed with DMV. Such an awful process he made seem so easy. And also wanted my first review written and posted before I even left the office so he knows he got a good review out of it. If you would like to know more about this awful situation contact me and I will give you the details of working with these people. If giving no stars was an option I would have done that, but at least one needs to be selected to post. Please save yourself the trouble and go somewhere else. Me and my husband now have 2 cars one with issues and both still no title. Every time Mike is contacted he is rude and brushes it off and says it's not his problem. His paper work has been done incorrectly and we are not the first ones.

Have really enjoyed working with Hoss and Bruce at Automall of Tampa. I work for Kelley Blue Book…read moreand Autotrader and see a lot of dealers throughout the area. I was blown away today to watch how open and transparent these guys are with their customers. They let them know all of the details about their payments and loan BEFORE they even asked them to walk in the doors. The customers loved this respectful treatment and seemed very eager to come in and get their new Hyundai Genesis. I wish that more dealers would take this approach as it saves everyone a lot of time and makes the entire process sooooo much easier and pleasant. Thanks for being one of "THE GOOD GUYS!" If you are in the market, you should definitely give these guys a shot as they have a lot of affordable cars that are in good condition.

It's hard to get a 5- star from me but, I'd give a 4.8 if I could. I found them via TrueCar.com. I…read moredidn't even read reviews. I simply trusted True Car's validity and used their veteran's program. Vehicle was a good value. I love my car. Cars of Tampa was a pleasant experience overall . Jeathro aka Junior was my salesman. He was kind, responsive, respectful, and not pressed. Just a cool guy. I was purchasing from out of state and Jr. sent me videos of the car so that I could see it and hear it. In the videos, he showed me several features like how to work the auto start, how to work the moon roof, and other cool tech features of my car. He even showed me the minor imperfections of buying a used car ( micro dents). Straightforward honesty. He even let me know it was previously owned by a smoker. Yet, it didn't smell like smoke. I flew in to Tampa airport and one of the owners of this family business picked us up from the airport. Love the concierge service! It was a twenty minute drive to the dealership and along the way it was like having a tour guide. Upon arrival at the dealership, the papers were ready and all I had to do was test drive and sign. I was in and out of the dealership within 30-45 mins including the test drive. Within ten days, my state had the registration and tags ready for me. I appreciate them doing everything in a timely manner. "Why a 4.8 out of 5?" you might ask.... Here's where they can improve: -Clean the vehicles better. There were some smudges on the white leather interior, seatbelts, and ceiling and pet hair in the cracks. I went to the car wash and detailed it myself within 30 mins.

Best dealer experience in a LONG time. An hour away, worth the drive. Showed up unannounced and…read moreMatin/John/Junior took amazing care of us. We did end up purchasing the car we came to look at. Cars were also much cleaner than I expected. Don't listen to the negative people, if they have a car you'd like come see them. 3 other cars on the lot I would've driven if this one wasn't here. Amazing selection. Thank you so much Cars of Tampa 10/10 highly recommend