When it came time for our family to sell a vintage cottage which we had purchased in Medford, we…read moredid not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude. Sincerely, Caron & Paul Klopping

When it came time for our family to sell a vintage cottage which we had purchased in Medford,…read moreOregon, we did not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took the time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude.

We have known Alice Lema since first moving to the Rogue Valley 8 years ago. She helped us sell…read moreand get the best price for My mother in Laws home after my mother in law passed. She handled every detail and the deal was made in record time. We recently put our home on the market and Alice once again did not disappoint. She and her team had a great plan for showcasing our home and followed through with every detail. Her marketing approach had us seven showings in the first ten days. We received an offer after only 12 days on the market. After a very brief negotiation with the buyers we agreed on a price. Alice was instrumental in making sure our interests were protected and kept us advised at each turn in the process. Alice has a very professional demeanor and at the same time is very personable. My wife and I spend 31 years in the Marine Corps and have moved 23 times. As my wife likes to say, "we each have a PhD in buying, selling and packing up." Believe me we know a good realtor when we see one. Alice is the real deal!

I followed the great reviews to Alice. Wow! This is a person that gets things done! I'm just…read morestarting the journey, but I'm thrilled to be on it with such an enthusiastic, knowledgeable agent. Looking forward to learning a lot along the path to my new home.

I recently bought a house in the Medford area, and Cheryl Faria of Windermere was my real estate…read moreagent. She was recommended to me by my real eastate agent in California who is a director for both the California Association of Realtors and the National Association of Realtors. We worked together for over a week through phone calls and texting to get a list of homes that suited our budget, needs, and personalities. She set up an afternoon when I could come to Medford to tour four homes. We fell in love with one of them, she wrote up and submitted our offer, and the rest is history. She is incredibly knowledgeable about the extra details, and kept me informed about everything I needed to be aware of and attend to in order for the arrangements to keep moving smoothly. She is fun to work with, enthusiastic and encouraging, and completely professional, all at the same time. If you are looking to buy or sell a home in the Medford area, give Cheryl Faria a call at Windermere.

I just finished buying a house through Windermere Van Vleet and was super pleased with the…read moreexceptional service they provided! Everything went super smooth and I had an offer in on a house within days of first meeting with them!

I recently bought a house in the Medford area, and Melissa Barney of Ticor Title was the officer…read morehandling all of the necessary legal and financial requirements involved in getting escrow closed. She was very capable and professional, and worked closely with the mortgage officer to make sure I stayed informed about everything I needed to remember and be aware of. During the signing, she diligently explained the meaning of all the documents I needed to sign, so that I clearly understood all of the financial responsibilities, the time lines, and legal requirements I have. I appreciate how professional and thorough she was, and am confident that she can satisfactorily handle your real estate needs for the services of a title company. Donna Hoyt

Ticor Title in Ashland handled the escrow and title insurance for my sale of a property in Ashland…read more The buyer chose Ticor Titile. They have a convenient location on A Street and staff are pleasant. The buyer finished signing Oct. 9, 2014, a few days after I had signed. On October 14 I asked for in email and received the final settlement documents from escrow officer in the form of a signed pdf file. I sent the documents on to my accountant who was doing taxes for the sale. On October 20, 2014 I looked at my bank statement, and the proceeds transferred were different than the amount in the settlement documents. Again, I wrote an email to the escrow officer to explain why the actual bank amount and the amount in the final settlement document were different. The answer along with an updated settlement document was "the previous one did not have enough interest paid to the lender and this was caught prior to sending the payoff out" Okay, than can happen, but you must tell the person in the transaction that changes were made an revised documents would follow and some kind of customer service attitude. So I got an unsigned revised final settlement document on October 20 in email. So the payout on the 9th changed on the 10th when they made the wire transfer, because their internal company policy is to add two business days interest, which because of a holiday weekend was about five days. I spent hours pouring over the documents and finding the line items changed and emailing asking for clarification. Never was there an apology for sending out inaccurate documents. Only that it is company policy, one employee did something and the other didi not know, or you will get they money back later when the mortgage bank does their final pay off accounting. Finally, I asked over the phone if they could at least sign the final settlement document, as they had the inaccurate documents, showing that they stood behind the new settlement documents. The escrow office did send a signed pdf in email. So I apologized to my accountant and sent him a revised final settlement and he redid his tax calculations. So, my conclusions with Ticor Title, who was following company policy, it is normal policy to change calculations and not tell the involved parties. It is company policy to send out an incorrect final settlement five days later document and even sign it. It is company policy that when the customer inquires eleven days later why the final documents from Ticor Title do not match the bank transfers by Ticor Title, they just answer they changed the amounts just before the wire transfer. Do they think customers will not notice? I found the experience exasperating. No apology from Ticor, no normal attitude saying sorry for our oversight, we'll get you the corrected documents ASAP and sorry for the inconvenience. It cost me time and money not to mention frustration trying to get correct numbers 11 days after the documents were signed. To add insult, I received the official letter from Ticor on October 25 (it had been forwarded because they sent it to the sold property) with a letter from the escrow officer saying the escrow had finished and stating the incorrect proceeds amount, and also again including the incorrect settlement documents. I do not dare ask the escrow officer to send a revised and corrected letter. They are following company policy! I would not willingly use them again. Poor tracking, inaccurate reporting and indifference towards the customer were my experience.

Unbelievable rude, unhelpful and condescending. I have rarely written a negative review on Yelp but…read morethis is so deserved. I am moving to Ashland from Southern California. After communicating with Allenorth Properties via Zillow rental hub, I did submit an application on a property I really wanted to rent based on the photos, my knowledge of the area and looking at Google Street View and Earth. I went through the application process on their portal and submitted the $45 fee, which posted to my credit card. It took them 5 days to follow up with me, after I sent very polite emails and left a kind voice message. When they finally called me back, they said my application was never received. The agent acknowledged the fee had been charged, but said I must have made a mistake or "used the wrong browser" because the application didn't come through. The application process through their portal is a guided process with error checking that requires the fee as the last step to submit! Since they took 5 days to get back to me, there were now other applicants ahead of me. I had asked if my friend who lives nearby could do an in-person viewing the next day before I made a final decision. I had told them my friend is a school teacher in town and couldn't be there until after 3:30.The agent kept repeating "the time I am offering you is 1:00" so since my friend would still be TEACHING at that time, I asked politely if we could do a FT or Zoom walkthrough instead - which other Ashland agents have done for me - and she said no. Just incredible rude. I told her to refund my application fee and that I'd be going with another place. I have an "excellent" credit rating and am extremely well qualified with my finances - her, or rather the owners her employed Allenorth, loss.

Gina Allen is far and away the worst landlord I have ever had the displeasure of renting from. She…read morewas extremely curt and impatient with me the entire time I rented from her. I paid my rent on time every month and kept my rental in great condition. I was exceedingly polite and friendly in every single point of communication I had with her. She treated me like a nuisance and an inconvenience at every turn and it genuinely confused me. Simple phone calls about routine maintenance to the unit were met every time, without fail, with irritated tones and striated attempts to make the conversation as short as possible. Gina and David are abrasive, rude people and their business is a joke. I had a better experience with CPM and that is saying a lot. I will not miss dealing with this sad excuse for a rental agency. Signed, Blake Bell Former Tenant

How to get a new listing. By China Rose, RE/MAX Platinum…read more (1) Drive from Medford to Kerby to "be in the neighborhood and drop by"? Check! (2) Sit in front of a gated residence and honk until someone comes out? Check! (3) Privatly lie to the property owner about having a client interested in the property? Check! (4) Sniff around for a listing while lying to the property owner about the "client"? Check! (5) Publicly lie again about having a client while disingenuously offering an "apology" on Yelp? Check! Quality professionals know that dishonesty doesn't make a broker like Ms. Rose smart or a go-getter. It just makes that broker a liar with a RE/MAX Platinum business card.

I sent Brian Will a request for information using the Re/Max website Sunday afternoon 5/17/2020 but…read morenever received a response. I called him Monday, 5/18 but no response. Its Tuesday 5/19, still no response. I'm sure glad my house wasn't on fire. Bob J.

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

McCracken property management is a very professional and responsive team. We have had a great…read moreexperience using their services to rent out our house thus far. Sylvie and her team worked quickly to get our home rented out at a good price and in just 11 days! Sylvie and her team have patiently answered our many questions and have been very good at coaching us through the process of renting our home. Highly recommend their services.

JJ and his team made our home selling and buying process as seamless as possible. Not only is he…read moreresponsive, diligent, and astute but we always felt that he held our best interests at heart. We sold our house in one weekend and moved into a dream home, and it wouldn't of been possible without JJ!

JJ is the best realtor hands down in all of Southern Oregon…read more He will go above and beyond for you no matter what! His communication is on point and his dedication to his clients is exceptional. I will never use another realtor ever again except for him and his team! Call JJ and his team ASAP to get your deal going!