Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.

When it came time for our family to sell a vintage cottage which we had purchased in Medford, we…read moredid not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude. Sincerely, Caron & Paul Klopping

When it came time for our family to sell a vintage cottage which we had purchased in Medford,…read moreOregon, we did not hesitate to contact the agency that had sold us the property six years prior-- Ford Real Estate. Our broker, John Ford, renewed our appreciation of his knowledge and experience as he carefully listened and took the time to understand our values and interests in order to represent us with integrity. Although we reside four hours away from the property, he stayed completely engaged with us from our first day of listing the home through the close of escrow. With excellent communication skills, he explained each step in the sales cycle, and offered viable alternative actions. At every decision point, he used our time and his efficiently. In the end, he skillfully navigated changing market conditions to complete a sale that was a win for us, as well as the buyer. We admire the way in which John Ford worked with the buyer's agents to maintain a dynamic and respectful sales environment. We also salute his crew of professionals, such as Gina Anders, who worked cohesively and promptly to complete the myriad of tasks required for the sale of our property. We know John Ford to be a trusted partner for all involved in a real estate transaction, and highly recommend him and his team with confidence and gratitude.

I recently bought a house in the Medford area, and Melissa Barney of Ticor Title was the officer…read morehandling all of the necessary legal and financial requirements involved in getting escrow closed. She was very capable and professional, and worked closely with the mortgage officer to make sure I stayed informed about everything I needed to remember and be aware of. During the signing, she diligently explained the meaning of all the documents I needed to sign, so that I clearly understood all of the financial responsibilities, the time lines, and legal requirements I have. I appreciate how professional and thorough she was, and am confident that she can satisfactorily handle your real estate needs for the services of a title company. Donna Hoyt

Ticor Title in Ashland handled the escrow and title insurance for my sale of a property in Ashland…read more The buyer chose Ticor Titile. They have a convenient location on A Street and staff are pleasant. The buyer finished signing Oct. 9, 2014, a few days after I had signed. On October 14 I asked for in email and received the final settlement documents from escrow officer in the form of a signed pdf file. I sent the documents on to my accountant who was doing taxes for the sale. On October 20, 2014 I looked at my bank statement, and the proceeds transferred were different than the amount in the settlement documents. Again, I wrote an email to the escrow officer to explain why the actual bank amount and the amount in the final settlement document were different. The answer along with an updated settlement document was "the previous one did not have enough interest paid to the lender and this was caught prior to sending the payoff out" Okay, than can happen, but you must tell the person in the transaction that changes were made an revised documents would follow and some kind of customer service attitude. So I got an unsigned revised final settlement document on October 20 in email. So the payout on the 9th changed on the 10th when they made the wire transfer, because their internal company policy is to add two business days interest, which because of a holiday weekend was about five days. I spent hours pouring over the documents and finding the line items changed and emailing asking for clarification. Never was there an apology for sending out inaccurate documents. Only that it is company policy, one employee did something and the other didi not know, or you will get they money back later when the mortgage bank does their final pay off accounting. Finally, I asked over the phone if they could at least sign the final settlement document, as they had the inaccurate documents, showing that they stood behind the new settlement documents. The escrow office did send a signed pdf in email. So I apologized to my accountant and sent him a revised final settlement and he redid his tax calculations. So, my conclusions with Ticor Title, who was following company policy, it is normal policy to change calculations and not tell the involved parties. It is company policy to send out an incorrect final settlement five days later document and even sign it. It is company policy that when the customer inquires eleven days later why the final documents from Ticor Title do not match the bank transfers by Ticor Title, they just answer they changed the amounts just before the wire transfer. Do they think customers will not notice? I found the experience exasperating. No apology from Ticor, no normal attitude saying sorry for our oversight, we'll get you the corrected documents ASAP and sorry for the inconvenience. It cost me time and money not to mention frustration trying to get correct numbers 11 days after the documents were signed. To add insult, I received the official letter from Ticor on October 25 (it had been forwarded because they sent it to the sold property) with a letter from the escrow officer saying the escrow had finished and stating the incorrect proceeds amount, and also again including the incorrect settlement documents. I do not dare ask the escrow officer to send a revised and corrected letter. They are following company policy! I would not willingly use them again. Poor tracking, inaccurate reporting and indifference towards the customer were my experience.

I recently bought a house in the Medford area, and Cheryl Faria of Windermere was my real estate…read moreagent. She was recommended to me by my real eastate agent in California who is a director for both the California Association of Realtors and the National Association of Realtors. We worked together for over a week through phone calls and texting to get a list of homes that suited our budget, needs, and personalities. She set up an afternoon when I could come to Medford to tour four homes. We fell in love with one of them, she wrote up and submitted our offer, and the rest is history. She is incredibly knowledgeable about the extra details, and kept me informed about everything I needed to be aware of and attend to in order for the arrangements to keep moving smoothly. She is fun to work with, enthusiastic and encouraging, and completely professional, all at the same time. If you are looking to buy or sell a home in the Medford area, give Cheryl Faria a call at Windermere.

I just finished buying a house through Windermere Van Vleet and was super pleased with the…read moreexceptional service they provided! Everything went super smooth and I had an offer in on a house within days of first meeting with them!

Unbelievable rude, unhelpful and condescending. I have rarely written a negative review on Yelp but…read morethis is so deserved. I am moving to Ashland from Southern California. After communicating with Allenorth Properties via Zillow rental hub, I did submit an application on a property I really wanted to rent based on the photos, my knowledge of the area and looking at Google Street View and Earth. I went through the application process on their portal and submitted the $45 fee, which posted to my credit card. It took them 5 days to follow up with me, after I sent very polite emails and left a kind voice message. When they finally called me back, they said my application was never received. The agent acknowledged the fee had been charged, but said I must have made a mistake or "used the wrong browser" because the application didn't come through. The application process through their portal is a guided process with error checking that requires the fee as the last step to submit! Since they took 5 days to get back to me, there were now other applicants ahead of me. I had asked if my friend who lives nearby could do an in-person viewing the next day before I made a final decision. I had told them my friend is a school teacher in town and couldn't be there until after 3:30.The agent kept repeating "the time I am offering you is 1:00" so since my friend would still be TEACHING at that time, I asked politely if we could do a FT or Zoom walkthrough instead - which other Ashland agents have done for me - and she said no. Just incredible rude. I told her to refund my application fee and that I'd be going with another place. I have an "excellent" credit rating and am extremely well qualified with my finances - her, or rather the owners her employed Allenorth, loss.

Gina Allen is far and away the worst landlord I have ever had the displeasure of renting from. She…read morewas extremely curt and impatient with me the entire time I rented from her. I paid my rent on time every month and kept my rental in great condition. I was exceedingly polite and friendly in every single point of communication I had with her. She treated me like a nuisance and an inconvenience at every turn and it genuinely confused me. Simple phone calls about routine maintenance to the unit were met every time, without fail, with irritated tones and striated attempts to make the conversation as short as possible. Gina and David are abrasive, rude people and their business is a joke. I had a better experience with CPM and that is saying a lot. I will not miss dealing with this sad excuse for a rental agency. Signed, Blake Bell Former Tenant

This is the first time this has ever happened to us as renters. We are always excellent renters, we…read moreare clean, respectful and never late with rent, but every time it is time to move the property managers find the most minute things to keep the deposit. This practice is so common that we have gotten used to it. But not Rogue Property Management. When we had to move out of their office space, they took the time to thank us for being exceptional renters and gave us back our full deposit. I like when a company has morals and good work ethic. We will always use them for our rental needs in the Grants Pass area.

Rogue Valley Property Mangement is very attentive to issues. Thank you! The building's landscaping…read moreis done nicely and is a quiet place to live.

Beware they do not know what they are doing as far as property management…read more Never return calls, can not get in touch with anyone is the entire place. There are much better property managers in the area.

One if the worst experiences I've ever had with a Rental Management Company. Terrible…read morecommunication, as in almost impossible to get a response. It took days of leaving voice mail at 2 different offices, sending emails, texts and chats on their site before I got a response. Homeowners don't be fooled by the flashy appearance of their web site, I would never trust them with my home and hope to never rent a property they manage.

I can't recommend Alice enough. She made the whole real estate process feel personal, easy, and…read morestress-free. She was patient, honest, knowledgeable, and truly cared about helping us find the right home. We're so grateful for all her guidance and would absolutely recommend her to anyone looking for a professional real estate agent.

I followed the great reviews to Alice. Wow! This is a person that gets things done! I'm just…read morestarting the journey, but I'm thrilled to be on it with such an enthusiastic, knowledgeable agent. Looking forward to learning a lot along the path to my new home.