1. Gateway Supply

    1. Gateway Supply

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    Ridgeland, SC

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    Gateway Supply

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

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    6 years ago

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    Best Buy

    Best Buy

    1.9
    (60 reviews)
    6.9 mi
    $$

    Went to Best Buy today. Very disappointed in their 'meet anyone's price policy' I was buying a…read morewashing machine. Saw the same one (GE) at Home Depot that I was intending on purchasing at Best Buy. At Best Buy the machine $849. Home Depot is running an appliance sale depending on what you spend. On this they were offering $50 off. Though their initial price is higher at $879. I asked if Best Buy would meet the end price of $829 which would just be $20 less for Best Buy (I was also buying the pedestal.... An additional $250) they would not come down the $20 and let us walk out and lost the sale. Funny thing I was looking at a coffee maker I probably would've purchased as well. I ended up going back to Home Depot and purchased the washing machine and pedestal. I I will say that the sales help were very nice at Best Buy on the positive note. However the gentleman I was told was a manager let me leave the store over $20.

    Terrible, terrible customer service. I had to drive N hour and a half round trip to get an answer…read moreI should have rein less than 5 minutes on the phone. The customer service girl was not able to answer a simple question but relied on a store script that was not relevant to the question. Tried three different times to explain the issue and she spoke it back WRONG all three times. There was a time when Best Buy was my go to. Now, it is the court of last resort.

    Photos
    Open box special
    Open box special
    2nd deliver to pick up and re-deliver the correct washer
    2nd deliver to pick up and re-deliver the correct washer
    Best Buy

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    LaSource

    LaSource

    3.0
    (2 reviews)
    15.5 mi

    Excellent had a great experience their products are all high end, they stock Farrow and Ball…read morepaints, interior closet installation, top end Kitchen and bathroom appliances , hardware & counter tops in endless materials marble to synthetics floor tile and wood installation, with interior design available and an array of wonderful fabrics and furniture, really very impressive they have four locations, Hilton Head Island, & Bluffton SC, Savannah Ga and Cashiers NC

    If I could give this joke of a business negative stars I would. This is the most unprofessional…read morebusiness I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn't call back, doesn't provide updates and doesn't deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a "business", so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don't have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what...he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They then gave them a July 1st date, which has since turned into August 4th. incredibly pathetic.

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    LaSource
    LaSource
    LaSource

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    Capital Electric

    Capital Electric

    2.3
    (3 reviews)
    6.0 mi

    Zero stars for customer service! The attitude I got from the sales gal was beyond uncomfortable! To…read morethe sales people of this establishment, the next time a customer isn't comfortable with a purchase, it'd be best you try to understand and go out of your way to make things right so you don't lose business! To the owner, if you like to discuss where I think you can do a better job at training your sales people, let me know. I will gladly have that discussion with you.

    The selection of chandeliers, outdoor wall lighting and fans is commendable. A lot of what they…read moreoffer is my personal taste and I planned on going back to purchase several items but after the poor customer service and the lack of respect from Beth the sales associate we dealt with, we would not purchase anything else from Capital Electric. At the time of purchase we were told the items were in stock from the supplier in NJ & typical delivery time is 1-2 weeks. Because of Covid it may be another week. Our decision to purchase at Capital was based on the in- stock status. After 2 weeks we would call the store to check the status. The response the first few times was "it's in stock". We know that. That is why we bought them. Now I want to know why they aren't in the store in the timeframe we were promised. Beth would say that she'd inquire and call us back. After 4 weeks of following up each week, Beth never called back to give the status and tell us the expected date when they'll receive it. Finally got good news when we called, the package are out for delivery and expected to be at the store later the same day. There's a chance the truck may come after the warehouse closes and the delivery would be the next day. We told Beth that we would pick up the boxes the next day around noon. She said she would call to confirm that the shipment did indeed arrive. Well as our previous experience with Beth she did not call and confirm the shipment arrived. So the next morning we called again and inquired. The associate on the phone said the shipment arrived the previous day. Great, we'll be there in 15 minutes as we told Beth the day before. The associate said it doesn't work that way. Capital Electric needs notice because the boxes are received on a pallet and must be unpacked. We did give notice the day before. Apparently Beth communicates as poorly to her coworkers as she did with us. 15 minutes later we were at the store picking up the boxes. If you do decide to buy from Capital I hope you don't have the same poor experience we had.

    Gateway Supply - kitchenandbath - Updated July 2026

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