Judy is amazing!!! Got the luxury pedicure yum. Vibe is lovely. Great movies playing and nothing…read morechaotic going on . Everyone is kind and all my services were top notch especially the massages on my hands , arms, legs and feet. Plus had a complimentary glass of white wine

USUALLY they are great, however I have now gotten two pedicures by the older lady there and she…read morehurt me so much each time. She is extremely rough and cut several toes, then had the audacity to say my nails were too thin after ripping my existing gel off instead of doing a traditional soak off, ripping layers of my natural nail along with it.. Every other staff member has been great though, so I still give them 4 stars overall.

I've been coming here for years with my mom, and they always do an amazing job! They're so…read morewelcoming, and you can tell they really care about the quality of their work. Please be patient and understanding. There are only two people working, and they both do fantastic work. Great quality takes time, and they're absolutely worth the wait. If you're looking for rushed service instead of quality, this may not be the place for you. But if you want beautiful results and friendly service, I highly recommend them!

I came in with my daughter and we wanted pedicures at opening 10am…read more within 5 min of starting 2 customers came in 5 MIN LATER LITERALLY THEY WERE PUTTING POLISH ON ... I was in disbelief I even questioned them without any explanation 100 dollars later and def no tip DO NOT WASTE YOU'RE TIME HERE!

I am not a high maintenance girl with nails, but look for the basic and a job well done…read more Gabby is who I go to, and she is always great. I have brought my young daughter in with me multiple times, and when I don't, she asks about her. I have remained loyal to them within the last year and will continue going here while we live in El Paso. I am always satisfied

I love this Nail Salon. They have very god customer service. They do an awesome job on my pedicures…read morealso on my nails. They know so much about nails and colors. Will never go somewhere else.This is my spot for good. Prices are reasonable.

Made a same day appointment for gel manicure and pedicure. $100 and it took an hour. The staff were…read morekind and welcoming. The two who worked on me did a fantastic job. Great strength for the pedi massage. :) Inside it is clean, nice design, good music and tv on but no sound which is perfect. Definitely will come back next time I'm in El Paso. :)

10/10 service I showed her what I liked about my existing set (shape and material thickness) and…read moreshe delivered she was also mindful not to drill my natural nail.

Quick, accommodating and no upsell or pressure. They know how to work with builder gel, aren't…read moreexactly inexpensive but the quality is there. Plus it's a huge, clean environment

Went in for a soak of and a mani the nail tech SAM was trying to pop off my nails with another…read moreplastic nail and broke 2 of my nails and still has the audacity of asking me "is it okay if I just cut it down" as if she's the one going to pay for my services. Don't come here if you know what you want

This is a beautiful nail salon, certainly on the high end as fas as atmosphere & pricing. I…read morerecently visited and had the special of the month pedicure, which i believe was priced at $90. While the treatment was elaborate, i don't think the bare basics were addressed- such as nail filing, applying color. Also, i showed up on time to the apt & i had to wait quite a while to be seen... also the length of the pedicure was quite extensive, i spent about 3 hours there.. it was nice to try, but not really worth my time.

Do not make an appointment and leave a card on file. They do not send you reminders 48 or even 24…read morehours in advance as they mentioned in other responses in other reviews (my reminder was sent barely 12 hours notice/ reminder of the appointment over a holiday weekend). They will charge you 75% missed appointment fee, which as one of the most expensive places in town, is a lot of money.

I'm extremely disappointed with my experience at this nail salon today. Two friends and I made an…read moreappointment the night before for manicures and pedicures. We arrived within 10 minutes of our appointment and were actually the first people in the shop, so we expected our services to run smoothly. Unfortunately, that wasn't the case. I paid for a Tier 3 pedicure that included callus removal and a hot stone treatment, yet my feet look almost exactly the same as when I walked in. When you pay for a service, you expect that service to actually be performed, and that simply didn't happen. The bigger issue was the overall organization of the salon. Despite having scheduled appointments, the staff allowed both walk-ins and appointments to fill the pedicure chairs without prioritizing the people who had booked ahead. By the time our nail services were finished, every pedicure chair was already taken. Two of us ultimately had to cancel the pedicures we had planned because we were told we would have to wait even longer--despite being the first appointment of the day. To make matters worse, staff members repeatedly stopped in the middle of our services to grab equipment or start other clients' services that they clearly didn't have the staff available to complete right away. When we left, several people were sitting in pedicure chairs with their feet in cold water waiting for someone to begin. This experience felt disorganized and unprofessional. Appointments should mean something, and customers who plan ahead should not be pushed aside for walk-ins. I hope the salon improves its scheduling, staffing, and service quality because today's experience was very frustrating.

I got so lucky finding this place not knowing El Paso much, my daughter had prom coming up we were…read morein the area and I just picked it and it was the best choice, Lee was polite made conversation the whole vibe was just amazing we didn't feel like there were going to be hidden fees as other places. We felt relax. The prices we're doable not like other place Example the fountain nails place. They will ripp you off 100$ and up nails for same thing the nail shop can do. The Nail shop also offers drinks like water soda etc. Overall my nails came out amazing thank you for the nice lady who did my design! They have la michoacana ice cream next door have your boyfriend buy you a snack while you get your pedi/mani best experience great customer service, relaxing. some nail places don't make it relaxing anymore its a lot about the money.

I am here visiting from California my mother recommended this place. The customer service is great…read morethank you Kieu for taking care of me love love my nails

I was happy with my pedicure and gel manicure. I was sat immediately and my services began. Very…read moreattentive and Great massage chairs too!