Christian was here today to install ceiling fans and replace an outlet that shorted out. He was…read morevery courteous and worked really hard. also did a great job on cleanup.. I don't want to leave Xavier out. he gave us the quote yesterday. We saved a couple hundred over the previous quote. I would highly recommend them

I can't comment on the work, but I had a very poor customer service experience with this company. I…read morecontacted them, explained what I wanted done and scheduled an appointment. I found them on a search site, and saw that there was a reasonable service fee to come out for an estimate. I had to cancel the appointment due to other work being done at the house that took longer than expected. I called recently and rescheduled the appointment. Again I explained what I wanted done, and it seemed the guy understood what I was asking. I scheduled an appointment for today at noon. I asked the price of the service call, and he told me they did not charge a service call. Okay great...I was sure I saw a small service fee initially, but no fee works too. I just received a call this morning from a guy at XH asking what I wanted done. I was confused, because I assumed professionals took notes on these things. I explained again what I wanted, and after being told in the previous conversation that they needed to come out for an estimate, today he rattled off a price of $650 without seeing anything. I was shocked, because I had a couple other estimates for less than a third of the cost, but they were booked way out, and I wanted this done soon. So I mentioned this to the guy, and he said yes you should go with that, because that's what we charge just to come out. I said, "what is your charge for coming out...the $200 I was quoted by the other guys?" There is no $200 dollar service charge listed anywhere on their website, I was told there was no service charge when I scheduled the appointment, and no electrician is charging $200 for a service call. I don't know why this guy or this company decided they didn't want my business, but clearly that was the case. He correctly expected me to say no thanks when he quoted me a price of $650. I will assume I dodged a bullet on this one.

We searched and had four electrical companies come in to give us an estimate. We were very happy…read morewith the owner Adam when he came out and we told him what we needed and how we wanted to run the electric and some upgrades that we needed. They did a complete overhaul on moving the panel box because it was a pacific panel box and had to be relocated to a new location. We were so happy with the results. You cannot beat the team that he has. We were impressed with Logan and Zoran. They were so professional, neat, explained everything, and I would highly highly recommend them for your electrical needs.

Very nice gentleman. Honest and helpful. Experienced electrician…read more Helped me with a tricky outdoor floodlight.

Very efficient and thorough. The technician Ethan was very knowledgeable and amenable.They answer…read morethe phone when you call and respond rapidly. I will be using their services in the future.

Mr. Electric responded quickly to an electrical emergency and immediately put us at ease. They…read moreperformed a thorough inspection and provided an on-site quote to replace our damaged underground electrical service line leading to the power box. Their pricing was competitive, but what truly stood out was the level of service. The technicians were not only professional and knowledgeable, but also genuinely empathetic to our situation. They worked tirelessly in some of the hottest weather we've had this year, digging a two-foot trench and carefully checking every step of the installation to ensure the job was done correctly and built to last. It's rare to find a company that combines quality workmanship with exceptional customer service, but Mr. Electric delivered both. I highly recommend them to anyone in need of electrical work.

Shawn came out after our AC broke down and another company found severe issues with our electric …read more He found even more fire hazards and risks and explained them in a way we could understand, but the thing I appreciate most is these guys gave us a fair price and got here the next morning to get the work done to give me the peace of mind to know my family and home are safe. His team is here now, working hard with none of the usual fuss and muss you get with contractors standing around wasting time . Finding kind, personable, trustworthy guys can be hard anymore . 100% if you have electric concerns these are the guys to go to.

Had a appointment on Thurs. 27th of August, Its Monday August 31st. , 10:15 A.M., still hav'nt…read moreheard from anyone. No electricity!

Went down in my Lakewood basement and smelled burning. I sniffed around like a bloodhound and…read morediscovered it was the cord from my dryer. Searched electricians and found Blue Star. Hank arrived promptly the next day and fixed the plug and outlet. Highly recommend! Price was right.

Had a burned out plug and outlet for my refrigerator. Electrician came out quickly and replaced…read moreboth the outlet and the plug. Friendly, knowledgeable and reasonably priced.

After a storm blew down my utility pole and wires, i made several calls to get it taken care of…read moreasap to avoid more damage if the pole completely fell over. Other companies seemed uninterested, but when I contacted Christian, he asked me a few questions and requested pictures. He stopped by on his way home from the hospital after his wife just gave birth to his child a couple hours after I spoke with him. Without asking for payment, Christian climbed on the roof of the house and disconnected the wires to make sure they were safe and then would have a very reasonable estimate ready for me that day. He started work almost immediately and worked around my schedule. He was always on time and professional, and the work was completed quickly and perfectly. Highly recommend.

I contacted Christian for outlet replacements throughout my house, vent fan replacements in two…read morebathrooms and various other electrical work. I appreciate his honesty and expertise. Instead of replacing both vent fans and charging me the difference, Christian explained he would only need to change the motor In one. The other one would require a new fan. Before he left for the day, Christian cleaned up very well. He kept us updated throughout the whole process, especially when parts needed ordered. I would highly recommend Christian.

Dude never returned the phone call. Kind of not what I am…read morelooking for when my water won't shut off. But what the heck do I know.

Exceptional service and workmanship. Friendly and accommodating to the customer. Great experience…read morehaving Dave work for us for the full 1 hour.

This is the second time we've used Thompson. We used them at the last house and used them again…read morerecently. Both times they replaced the main box. This time however there was more work involved. Switches, extra outlets, etc. Their prices seem reasonable and they have excellent customer service. I would definitely use them again.

After another area electrician dropped the ball on some electrical work that was supposed to be…read moredone prior to our move-in, our lovely realtor swooped in to suggest we get a quote from Thompson Electric instead as a trusted area company. Thompson provided us a quote that seemed reasonable given the extent of work - primarily replacement of the electrical panel - and I was able to schedule a time with them for the job to be done. They must be in demand because it was about 3 weeks out! On the scheduled day, the electrician promptly arrived early in the morning and set-up shop in our garage to complete the work. He kept me updated about when the electric would be shut off, when it was back on, checked all of the rooms to be sure he could notate which switches went to which areas of the house, and then explained the new panel configuration when the job was done. He was out there working for most of the day and even put up some painted board around the panel to hide that the drywall out there had to be cut for the work to be done. I was expecting we'd have to patch that up ourselves and now it looks quite nice!

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

Jason from Big Creek Electric did an excellent job replacing the main breaker in our breaker panel…read more We had lost power just after 6:00pm on a Friday night. The Illuminating Company sent a crew to verify power to the meter, but that was all. We then needed to find an electrician who would come out at that time to see if we could regain power. Jason agreed to come out and he ended up working over 1 1/2hours to restore our power. We were facing having to find a hotel that was pet friendly at the last minute if Jason could not restore the power. Jason saved the day for us!