Michael was very professional. Came on time and was very courteous. He completed the job quickly.read more

They did a great job. Quick response and the technician was very professional. They have our…read morerecommendation.

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

We ha a backup in the Main Sewer Line. I called All County…read moreDrainage to come out and Clear the blockage. They called me the day before the scheduled appointment and said they could be out that day as they had an opening They came at the time they said they would, did their work promptly and professionally and charged a fair price. I will use them again Thanks for the Great Service John Gerlich

Called for a leak. Came out right away with an estimate. Came out next day when we called to…read moreschedule work. The job was completed in a very reasonable time. New plumbing looks amazing. Cleaned up and redid floor nicely. Workers were respectful of the space and very friendly. Laid drop clothes through house. Final charge was the estimate. Would certainly use again.

Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

We had a pipe burst with the '100 year freeze' and had to shut off the water to the whole house…read more Most plumbers didn't even call us back. Brian Brodnik at Eastern Plumbing, took the call and committed to coming in the afternoon. He arrived earlier than expected with all the tools needed, and located the issue quickly. He completed the repair efficiently and didn't leave any mess behind. Professional and courteous throughout. Used flat rate charges we felt were fair. We would highly recommend.

From the owner: " Helping people for over 50 years! "…read more Hi, welcome to a second generation family owned company. Eastern Plumbing Inc has been contracting for some of the best builders in Northeast Ohio since 1985. I’m a type of person that needs to stay active and busy so although I’m semi retired, I still enjoy service, remodel work and light commercial plumbing. I’ve asked to be an inspector in three different counties. The company reputation has always been solid and highly professional If you’re looking for someone that really understands the trade, so you don’t have to worry about paying for services you thought were a good job, call me. I SPECIALIZE in difficult repairs.

Air Conditioner was out due to a previous contractor's mistake. I called J&J and they got me…read morescheduled immediately. They seemed honest about the problems and went over all possible solutions. In the end, we ended up getting a new system and financed it. They were very patient and understanding with the financing process. Kudos to Andy for a job well done.

RIP OFF!! J&J was hired due to no cooling. They came out and…read morereplaced the zone board for $1300. Now the zoning is not working. I feel it's a safe assumption that the two are connected in some way. I am currently on my FIFTH PHONE CALL with each time being promised a call back, which I have never received! The secretary will only tell me I must pay a service fee, diagnostic fee and any repair fees to have them come out. Highway robbery. I am leaving reviews everywhere I can and will contact the better business bureau. AVOID J&J Akron!! 0 stars *Update* I finally got a call back and they were very apologetic and willing to help make things right. Other than trying to change the scheduled date of the new repair, everything else went off without a hitch. They repaired everything at no additional cost. Repair guy, Darnell, was super professional.

I had a minor leak in my basement this Saturday morning and I was able to get an appointment the…read moresame day and Brad was very kind swift and efficient with his service. I had a very good experience dealing with this company and I would definitely recommend.

My husband and I needed service immediately for an almost overflowing toilet. We called for service…read moreand we were told someone would be coming within a few hours. Mason was amazing! He was very knowledgeable, polite, and hard working! We were very blessed to have him work on our clogged drain. He kept apologizing for the mess, but we felt bad that he was at our house so long. We highly recommend him and this company. The service Mason provided was well worth the price. We are so thankful to have had him tonight.