Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

Very professional. Great job. Will definitely use them again! Thank you for all your help.read more

Hector did a great job with my move-out deep clean…read more He was very fast and responsive with the quote. On the day of the clean, his crew went above and beyond. They were incredibly respectful, efficient, and professional. They did a spectacular job and were able to get all the tough stains out of my carpet.

The reply seemed in order and reasonable. Further detail needed to discuss. Setting up a phone…read morecall

I had an absolutely great experience using Spurlings! He cleaned 2 bedrooms for us. He was…read morequick,efficient but thorough. His equipment far outweighs the competition. He made the rugs look brand new again. Great attention to detail. Kind courteous service. His price was reasonable and affordable. He gave me his best service. I wish I had more rugs for him to clean!

It would be hard to find a guy who is more kind and polite, professional, hard-working, meticulous,…read moreand respectful of your pets, as Paul. He does a magnificent job. Our carpets have never looked better! We'll be using him again and again.

I haven't got any cleaning done yet, but I have to rave about my Customerservice encounter with…read moreKelsey. She was absolutely amazing. My previous conversation with a representative last week was not the best and kind of ruined my day. I was so grateful that I got Kelsey today. I almost got discouraged. Ive used Stanley Steemer prior throughout the years and they have always did a great job. Kelsey is the best and people need more customer service representatives like her. Professional, personable and takes the time out to actually help the customer. Kelsey for the win !!! My zip code is 14615 (Rochester, NY)

Awful experience. Cleaned the shower grout and chipped a tile. I called about it no one ever got…read moreback to me. Terrible job on the stairs. Looked like they were not cleaned. Very disappointed.

Tony was very nice and explained everything before he began. He did a very thorough job. You could…read moresee the difference as he was working through each room. He was able to come the day after I called to inquire about the whole house cleaning deal. His prices were reasonable as well.

Tony is the best for carpet cleaning in Rochester. I've had so many stains on my carpet that he…read moremanaged to get rid of. I've been asking him to come for years, and I was never disappointed. Super fast and efficient, and pet friendly!

I recommend the Friend for cleaning, the guy is very nice, he regularly clean my home very…read moregood,humble, respectful and friendly. He makes sure that everything is good before he leaves. I appreciate his help, he started with me when I got discharge from the hospital and I was impossible to me to clean my house, I was ashamed about the condition of my house but he makes it very easy to me.

From the owner: The Friend for Cleaning Services especially in: home…read moreCleaning, Office Cleaning , Carpet cleaning, Desk Cleaning, deep cleaning, move in, move out cleaning, construction cleaning,carpet removal, restaurant cleaning, internal windows cleaning

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

We hired ROC Cleaning after my mother's basement flooded due to a sump pump issue. They were very…read morequick to respond to my initial call and came to assess the situation that same day. The following day, the hot water tank leaked and flooded the basement a second time. I called Tom to explain what was going on and he immediately came over and got all the standing water out of the basement. We are very pleased with not only the service and the quality but how communicative he was throughout the entire process. Would highly recommend them.