This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

Friendly fast service. Alterations are like anything in life- you pay for what you get. Not the…read morecheapest but the work done was exceptional. Will be back in the future!

i went in spent 3 minutes with the tailor he didn't understand a word I said and rattled off a…read moreprice to alter my delta uniform, i did not ask him to touch the bodice or sleeves just remove the back zipper and make it smaller. I thought he said 81.00. i said ok. i got the receip and it was 205.00 4 times as much as the dress was worth. after the shock wore off and I walked to my car I decided to go back in and cancel my service and collect my dress. on his wall behind a plant was his cancellation policy it was 25% of the alteratio. so he charged me 52.00 to cancel for a total of 6 minutes of his time. I said thats a rip off. i was willing to pay the cc cancellation fee and for his time and leave without saying a word but here I am.

Vey smooth experience, they executed the work as described, amazing service, friendly staff, and…read morevery high value in the quality of their work. Thanks for fixing my garment. (zipper on a vest broke, they repaired it, and returned it quickly)

I have looked for years to find an alteration business that could transform crewneck t-shirts into…read morev-necks and lo and behold I found Exclusive Alteration. No doubt this business is a hidden gem off Shoal Creek. The work they performed on two of my shirts was amazing. Pricing was great for the job they did. Very very friendly staff and the shop is amazing. Any type alteration you would ever want, they can do!! Any huge thanks to Yelp for helping me find this business. Please give them a try.

Friendly and fast - very reasonably priced. Always sends test when to pick up cleaning.read more

Excellent service would definitely come back again. They do the same day service if you're in by…read more9am you can get your clothes back after 5 PM. Great value as well compared to other dry cleaners.

relaxing place to do your clothes, blankets and anything that needs washing. Very clean and…read morespacious, lots of machines, all sizes. A pleasant attendant is there to help you and also there is a deop off service. Best Landramat Ive been to in years!

I had to use their service on a weekly basis, the first time I did they delivered my shirts all…read moreWRINKLED and packed inside a plastic bag. I called and NOBODY returned my call, everything had to be done via email. They came back the next day and had them fix their mistake by redoing my shirts and asking them to deliver using HANGERS to avoid wrinkles. I placed 2 orders and it seemed that everything was fine until yesterday when they did it again, my shirts were delivered WRINKLED and packed inside a bag. I called their customer service number twice yesterday and once today and nobody has called me back, HORRIBLE CUSTOMER SERVICE if I had a different choice while I'm in Austin I would definitely use that and not this company.

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

They were supposed to help, and made it worse. Don't know how she sleeps at night providing service…read morelike this. I came to this local cleaner desperate for help getting a bleed reversed on the bottoms of a two piece heirloom Chinese brocade outfit. I explained the situation and said I would pay upwards of $200 to get it looking better, and explained I just did NOT want it to get worse. I didn't hear anything for a while and although there was a race against time to get my daughter photographed in it, I didn't want to put extra pressure on them. Despite multiple efforts from me, and the workers in the shop to get some kind of update, the owner was incredibly non-responsive. They had the garments and reference imagery for two months without update, and I went to pick it up and they had completely ruined the top. The top wasn't in perfect condition as it had a small localized bleed, but it looks like they did some treatment that definitely made the top worse. The owner said she didn't know what it looked like before and I had a framed reference sitting in her shop for two months. Really just sucks that my one request was for it to not get worse, and it was ok if they couldn't do anything about it. But they failed to communicate or understand their own professional limitations. The entire situation was already heartbreaking and this unprofessional business touching this garment was just the cherry on top.

DO NOT USE THIS PLACE FOR ALTERATIONS!! I was very hesitant…read moreto leave this review, but here we are. Before I explain, let me just say that the women who work here were very welcoming and nice my first time coming in. Their cleaning was also fine, no complaints there. The issue is the sewing. I had a breast reduction earlier this year and brought in two brand new Left on Friday swim tops because they were too big after my surgery. I thought I would save myself the $200 buying new tops and have them taken in a little. There was obviously some sort of communication breakdown between me and the woman who I spoke to, that did my measurements, but even so, the final result is the worst sewing I have ever seen in my life. I could have done a 10x better job myself, but I wanted my things taken to a professional. Their work was not professional at all. It was a total botch job. Both tops were cut down the middle in the back (WHYYY? Not even on an already existing seam, just cut that b*tch right through the middle ‍) and then the two sides were sewn (really terrible, rough, ugly stitches) back together with the ends folding awkwardly inward onto my back, in an itchy and uncomfortable way. In addition to that, she didn't take both sides in equally so now the straps on both tops are asymmetrical! I mean you can see it in the photos. It's inexcusably dreadful. Neither swim top is wearable and I ended up having to buy new ones anyway. When I confronted the woman about it, I asked if she had actually SEEN the work, because I didn't want to assume that she had done it herself, and I told her they look really bad. She seemed a bit uncomfortable and said that yes, she had done the work herself, and when I pulled out the tops and showed her all of the above mentioned things, she got a little bit belligerent with me. Immediately defensive, started raising her voice, denied any wrongdoing, blamed me for all of it because I didn't communicate well enough, etc. I'm not sure how clear you have to be with someone about having a top taken in, but it didn't seem productive to have a yelly argument with the woman in her store, so I just said, "Ok, I'm sorry if I wasn't clear enough", and I chalked it up to a communication breakdown. She then offered to give me a 20% DISCOUNT on the work. I was absolutely baffled by this because not only was I still having to pay her for ruining my swim tops, but I would also need to spend another $200 to buy new ones. Bottom line: do not bring alterations here. They will ruin your clothes. You'll get better results letting a toddler play with your sewing machine.

Walked into the cleaners on a Thursday, where two ladies were chatting away...I waited patiently…read moreand finally serviced. Gave them three dresses ( not lined) one short and two mid length. Was told to pick them up on the following Tuesday and was provided a pink slip and told that I could pick them on Tuesday morning. I did not notice that the pink slip they provided, did not have a price . I showed up on Tuesday and they were not ready and I was told to return in the afternoon. I returned in the afternoon and was told that I owed 66.00! Wow! I asked how the price was determined, she replied they are all $20 plus tax. I questioned why the price was never written on my ticket and she could not give me an answer. I also asked why the short dress was the same price as the other two. She could not give me an answer. There was nothing special about these dresses and next time, I will wash them myself or find a more affordable and customer service friendly cleaners.

Not as good as it used to be. I've had several things damaged recently. They did their best to…read morerectify the situation but it's disappointing that they aren't as careful as in the good old days.