I would not recommend this shop. I took my 2018 GMC Acadia in because the A/C wasn't working and…read moreneeded the compressor replaced. After the repair, the replacement compressor immediately started making a loud noise, and I had to bring my vehicle back. Just three days later, they had to replace the compressor again because of the noise. Before I dropped my vehicle off, there was no check engine light. When I picked it up, the check engine light was on. The shop told me it came on when they started the vehicle. After inspecting it myself, I found the intake sensor near the air filter housing had been left unplugged. I reconnected it myself, but the check engine light later came back with a P0113 code. I also discovered the air filter housing was cracked around the screw mounts, which was not damaged before the repair. Even after paying for the repair, they only fixed the front A/C. The rear A/C still blows hot air, so the problem I brought the vehicle in for was never fully resolved. Instead of leaving with a properly repaired vehicle, I ended up making multiple trips back to the shop, finding workmanship issues myself, and dealing with additional problems after the repair. This experience has cost me time, caused unnecessary stress, and left me with a vehicle that still isn't fully repaired. Based on my experience, I cannot recommend this shop. Before leaving your vehicle anywhere, take photos beforehand and inspect everything carefully before driving away.

Friendly, professional and accommodating. Got a great prize for my full synthetic and it was done…read morein 20 min. Got my tire rotation right next door and had amazing arepas while I waited all in the same lot!

HORRIBLE! ....kidding, continue reading my fantabulous review: I put in for a project on yelp,…read morewhile closed AND on Father's Day, Chris immediately reached out. Okay great, found a place, but would they fix the problem in time for us. In comes David; he double and triple checked to make sure what the source of the problem was and was thankfully able to find the culprit. I'm so grateful to have come into contact with this shop. We were given a heads up to a future problem as to not burden us unnecessarily all at once (thank you). Also, was able to wait at home, they were so kind to get me a ride. We will be back for sure! Highly recommend to any all that need vehicle maintenance.

"EXCELLENT CUSTOMER SERVICE"…read more The gentleman work at this location are very nice and kind. From the moment I walked into the location I was greeted by two gentlman who were readily available to assist me with my needs. As I approached DAVID, he greeted me with a smile early in the morning although I was extremely tired from working as a nurse the night before. I inquired about receiving an EMISSIONS test. He gathered all of my information ( INsurance card) and proceeded to provide an approximate time frame of 45 minutes. Now this was impressive to me because when you enter an establishment clearly in a work uniform it means I am going to work or coming from work. The mere fact he provided me with an estimated time shows he VALUES TIME. I accepted the estimated time frame and provided my keys. He offered me to have a seat in the waiting area and guided me to the refreshment area. I was so sleepy I sat down in those nice comfortable chairs and fell asleep. Literally before the 45 minutes I believe he was done and my car was parked near the front door so I can walk out and right to my car. You talk about service with a smile is an understatement. I am so looking forward to making sure I keep this location in mind for my car needs as well as referring them to others. Then I thought things could get no better than I receive a text from CHRIS the owner who thanked me for choosing them for my services and coming back if I needed more help. This is surely how you keep customers and welcome them into the AUTO FAMILY. The lobby is very nostalgic, clean and smells good to say it is a body shop.

I have trusted my vehicles to Autotechtronics for many years. I have never been disappointed with…read morethe quality of their service or the charges for the work done. I highly recommend them to everyone who desires high quality and a fair price.

Robert and team can fix anything!…read more We bough a car from Carmax and the AC broke. Carmax couldn't fix it so they involved the Dealer. The Dealer claimed to have fixed it and the AC broke 10 days later. We took it to Autotechtronics and they got the job done! More than a year later still running strong!

I recommend you bring your car problems to these guys. They treated me like family. They have my…read morebusiness from now on love this place.

This place is honest and dependable. Best in Richmond! Give them a chance you won't regret.read more

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

Fast reliable service about 30% cheaper then the dealer. Honest prices and very professional…read more No other place to take your euro cars!

I requested a written estimate before authorizing service so I would know exactly what to expect…read more However, the estimate did not disclose that there would be an additional charge for "shop supplies." While the fee itself may not be significant, it should have been included in the written estimate so there were no surprises when I received the final bill. My recommendation to future customers is to specifically ask the office whether any additional fees, including "shop supplies," will be added beyond the written estimate before approving the work. Greater transparency up front would make for a better customer experience.

This all started with me getting a code for an open thermostat. It wasn't major as I was able to…read moredrive to New Orleans and back without any problems but when I returned, I decided to change the thermostat myself. I obtained the thermostat and set up to do it one morning and I was able to take it off pretty easily but once I put it back on, it started leaking and wouldn't stop. I tried removing it again and re-tighten it, but didn't make it any better so I decided to have it towed to the shop after getting a recommendation of this place from a close friend of mine. Mike was the person I spoke with and once I had it towed there within an hour or so he called me and told me what the problem was. Apparently the thermostat housing being plastic I ended up cracking it because I tightened it too tight and they took care of the problem pretty quickly and within an hour or so they called me and told me my truck was ready. Once I arrived, Mike wasn't there, but the two techs that helped me were very thorough and explaining to what happened, they even showed me the piece that was broken. Lots of shops don't do this so immediately they became a place that I could trust in the future. I'll probably use them again instead of doing self repairs myself.

No quality for service, mechanics lack integrity…read more My girlfriend took her car here and they did not want to honor their warranty on her cylinders. Mechanic even admitted to me he did not write in the system which cylinders he had worked on in the car so he didn't know. To summarize, her car is still misfiring on cylinders they worked on and they did not bother checking because "I didn't check the back 3 cylinders because they're harder to get to"- what the mechanic told her.

The owner is extremely knowledgeable and very nice. Had a bit of a conversation with him.read more

Brought my car in from recommendation of another provider who couldn't do work due to equipment…read moreissues only after waiting over an hour in that providers lobby as they worked on their equipment. I was a drop in and although they had a quite a few cars in process, they got my car up on rack to show me the issue since I was waiting. Owner confirmed I had leak and bracket breakage which I knew about the bracket already but it the leak. They showed me and talked thru each issue. Repaired my car in a matter of minutes and had me back on road. They were absolutely courteous, upfront on the issues and quickly repaired it. It was a relatively minor issue I guesss and something they see regularly with my make/model. Could have charged me for their time/supplies, and I would have happily paid, but they did not. Maybe it's because it was a relatively simple repair but they are a for profit business, so it is more than that. Says a great deal about these owners, their integrity and honesty and their love of community. Would highly recommend this family owned business to anyone with exhaust repair needs.