These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

I will never do business here again. These people do not fix any issues with your car under the 30…read moreor 90 day warranty. Even if the issue was discovered the day after you drove the car off the lot. I'll go to an actual dealership and shop their used cars next time I'm in the market to buy. Even if I paid more for the same make and model, I have no doubt it will save me money in the short AND long run.

Katy Car Max was AMAZING. I picked up my 2013 Honda Fit Sport and felt so well tended to and they…read moreEXCEEDED my expectations. Everyone was so friendly and welcoming and made the process so smooth. As for the car, I was happily surprised to see how clean it was and that the interior was cleaned as well! Smelled great and felt like a brand new car. If anyone is looking to buy from CarMax and lives in Houston, DEFINITELY check out the Katy location. Thanks again ya'll!

Got a uhaul and a free car wash today. Customer service was great. And very nice people. Love crazy…read moremike and his lovely wife

Took my vehicle here to have a repair done. Repair was completed promptly as promised. Price was…read moreextremely fair. Would gladly use this company again and highly recommend them. Dennis F.

FINAL RESOLUTION UPDATE: Neither corporate nor management broke their silence--I happened to…read morerandomly catch our salesperson, Justin, on the phone. Justin took immediate control and rectified the entire situation himself. He informed us he had absolutely no idea the power boards were still disconnected, was never told that my husband had physically come into the showroom to speak to manager Byron Nelson, and was completely unaware that nobody was reaching back out to us while he was out of office. They found it was just a loose wire and plugged the boards back in (like the Service Dept should've initially done after running their MPI) for $0 out of pocket. While we are incredibly grateful for Justin's personal honesty and quick action, this completely exposes the extreme lack of communication and gatekeeping by AutoNation Ford Katy's management team. We had filed complaints with the Texas DMV, the Texas Attorney General, and the BBB because management chose to stonewall us until we got lucky on the phone. Justin saved this deal, but beware of the management here.

DO NOT BUY A VEHICLE HERE!!!!…read more This has to be the absolute WORST dealership I've ever dealt with. I've bought Ford for over 20 years and I can tell you this place is a nightmare. I will never go back here again, and I will make sure everyone that I know in the surrounding area, Katy, Richmond, Rosenberg, you name it, never come to this place. They have the absolute worst customer service if you even want to call it that. No one ever calls you back, the GM's in every department do not care about you, they don't call you back, they are rude, disrespectful, and just downright don't care. All they want to do is sell a car and get you out the door and that's it. I cannot even begin to describe to you how horribly difficult it was to deal with anyone in this dealership, sales, service, management, what an absolute nightmare!!!!!!!!

Vas was friendly, patient and professional! I would recommend this car dealer to anyone interested…read morein purchasing a used vehicle. Nice atmosphere, no pressure! C&D

Very nice to deal with, the car is exactly what we wanted. Runs great and in great shape as well…read more We are very pleased with our purchase.

I went in for a simple oil change on Tuesday, 11/18, and the experience was completely…read moreunprofessional. The mechanic, Willie, was rude and appeared frustrated, tried to pressure me about brakes I didn't request, and repeatedly called me approximately four times back-to-back, even texting me while I was still at the shop -- luckily, I keep unknown callers on silent. They put the wrong oil (5W20 instead of the required 0W20, which is stamped on my oil cap) into my car without asking. I immediately called my usual mechanic, who confirmed that using the wrong viscosity can damage my engine. The oil filter was changed at the same time, meaning it now contains the wrong oil and should be replaced again, but the shop refused to do so. To make matters worse, the owner (I assume) tried to grab my receipt and nervously laughed when I took a picture documenting the mistake. They even left my car running with the windows down after the error was "corrected," creating a safety risk. This shop is careless, disrespectful, and clearly assumes women customers don't know anything about their cars. Women are fully capable of reading manufacturer recommendations and recognizing when something isn't right. I will never return and strongly caution others. I now have to closely monitor my vehicle to ensure it was corrected properly. Willie claimed he was "trying to help," but disregarding manufacturer recommendations is completely unacceptable. For the safety of both your vehicle and your sanity, I strongly advise going somewhere else.

The owners didn't ask but I had to leave a review. These guys are amazing, I have a very small leak…read moresomewhere in my truck leaking the AC refrigerant. They have looked 3 times for this leak and refilled my refrigerant and only have charged me for one diagnostic. The last 2 times I went in the searched for the leak and couldn't find it still but didn't charge me a bit. They also referred me to someone who did electrical work, who fixed my issue for an absolute bargain.

Place is a joke. Owner is a liar and a thief! Sold us a car as is, told us we could take it to our…read moremechanic and have it looked at. He lied. The car didn't last 6 months and it DIED! DO NOT SHOP HERE!!!!

If I could give this company zero stars, I surely would. Padela Motors LLC is a con-artist; DO NOT…read moreSHOP HERE! I purchased a Volkswagon Jetta from here less than three weeks ago and have had problems with it since I drove it off their crap lot. Within the first week of owning the vehicle, it had to be taken to Padela's recommended auto center so that the AC compressor could be replaced. It took them a whole week to repair this. After my car left that shop, it drove for two days before having to be towed to a different repair shop. I had to fork out $1000+ to have the fuel line, radiator, gas gauge, and brake sensor replaced. But the issues didn't stop there either! As of last week, my two babies and I had to sit out in 87 degree heat waiting for my car to be towed yet AGAIN to a repair shop due to the transmission being completely smoked. I was quoted $2500 to have this replaced. When I contacted the manager at Padela Motors, he wasn't the least bit concerned. He told me that I got what I paid for and that I could have my lawyer contact him but that he would not assist in any way with this. This company is a scam. Please, do not purchase any vehicles from this place. I now have to find a way to come up with MORE money to replace the transmission and hope that I don't get fired from my brand new job that I have already had to call into since I have no way of getting there. I am disgusted and sick to my stomach over this situation. This company took full advantage of me and does not plan to take any responsibility in this matter. It is so disheartening.

This dealership has been fined multiple times by the DMV. You can look this up for yourself at the…read moreTxDMV's Independent (GDN) Motor Vehicle Dealers List. Enter license number P151922. The owner is Mehran, who goes by 'David'. Sold me a car with a blown head gasket despite assuring me the car was in good mechanical condition. Check engine light came on within 3 days. He also knew about about it since he himself took a picture of the light, but to me he lied, saying he never saw a check engine light. Check engine light came on immediately after he somehow made the car pass emissions test. The DPS needs to investigate this possible manipulation of emissions testing. He refused to take the car back and when he claimed he'd fix it, he called me to say he is too busy to fix it. I lost thousands in repairing the engine, only to later find that the transmission was also not original, but from a junkyard and it failed right after. This dealer, Mehran, acted as if he has no concious or moral compass whatsoever.

We all know car buying is so draining, not with Eddie! Eddie made sure I left with a car that same…read moreday! He really gets to know their clients, it is not just about car buying but building relationship with Eddie which makes car buying process so much smoother. Definitely will send everyone his way!

Tap on a clip to paste it in the text box.Tap on a clip to pasted it in the text…read morehttps://support.google.com/pixelphone/thread/20710446?msgid=21439263 on a clip to paste it in the text box.

I have had nothing but an outstanding experiences doing business with this Hertz car rental agency,…read morethanks to the exceptional service provided by Nic. Not sure if he's a lead or manager, but he should be considered. He's friendly, professional, and takes the time to explain all the rental details clearly. He's even made sure I knew how to find the main car gadgets in the rental and how to open the gas door! (Big deal for the ladies...) The car rental pickup process has been quick and hassle-free (with pre-made reservations) at this location, in my opinion. But Nic's customer service and professionalism really made my experiences stress-free, both times. I truly appreciate the help and would gladly rent here again. Highly recommended!

After reading such negative reviews, I was worried about working with this dealer. What a POSITIVE…read moreexperience it was - start to finish. Joon, a top tier salesman, called me the day before my appointment to test drive, and from that point, supported the process until I drove out in exactly the car I wanted for exactly the price that was listed! I got financing help from Marcus and the Ayuba, who closed the deal with me. Nick was an expert who answered some important questions. They worked together as a team to make sure I was satisfied. Really above and beyond!!