Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

Can I leave zero stars??…read more Edgar was not at his business when it was supposed to open at 10 AM (at least that's what the lettering on the door says) and then tried to turn the tables on me when I called and texted. (I had called the day before) He didn't answer the phone, but texted that he'd arrive in 5 minutes. I told him I'd wait in my car and asked if he could let me know when he arrived...and then nothing. 20 minutes later when I texted back, he said 'i said I would be there in 5 minutes' (screenshot attached) Unprofessional. Zero Customer Service. Rude. I like to support small businesses, but will not spend a cent with someone as entitled and rude as this. He also had the audacity to ask if no one would fix my phone for what I paid to have the identical fix performed before...and although he's only a couple blocks from my house, I will take my device anywhere else BUT here. Lakewood deserves better

I decided to use Xpress Cellular Repair to replace the battery in my iPhone since they are…read moreliterally around the corner from where I live. When I walked over to the shop to drop off my phone, I was told it would take 40 minutes. I came back about an hour later. Thuan explained to me what he did and that my phone had a new, fully-functioning battery. I was impressed that he was able to get this done rather quickly. The price he quoted me for the battery replacement was $80.00, which I thought was a fair price. If I ever need service on my phone again, I will not hesitate to come back to Thuan's shop. For anyone in the local area, I highly recommend Xpress Cellular Repair for cell phone servicing.

I've been here a few times and each time they got my devices repaired quickly and at a fair price…read more I've had an iPad Pro 13 in screen repaired + iPhone 13 Pro Max. A+ service.

Fixed both my son screens in 30 min an best prices around my go to forsure…read more .

Great price, lowest in the surrounding area. Johnny is very knowledgeable and quick with the repair.read more

It was a little hard to find and of course parking in that area is always a problem. Come to find…read moreout they're upstairs in a little shop, but the guy does very good work and prices are excellent. I highly recommend going to this guy and getting your phone worked on. Of course I just went in there for a new phone cover or glass cover.

excellent service Jayden and Johnson! They able to fix my phone right away. Fast service too.read more

Highly recommend this place. Fast and easy process for getting all your phone repairs taken care of!read more

Great experience fast easy and affordable service great customer service and stay extra late to…read morefinish definitely recommend

Friendly staff. The young lady, sorry I'm bad with names, there gave me a quick courtesy 3 minute…read moreport cleaning that solved my charging problem. Thank you so much! II was planning for the worse and that price quote was fair. Definitely recommend and will go back when needed.

I had an excellent experience at One Stop Cellular! They replaced the screen on my iPad Pro, and…read morethe entire process was fast, professional, and hassle-free. The quality of the repair was outstanding--my iPad looks and works like new again. The staff was knowledgeable, honest, and kept me informed throughout the repair. Their pricing was fair, and they completed the job much quicker than I expected. If you're looking for a reliable place to repair your phone, tablet, or other devices, I highly recommend One Stop Cellular. Great customer service, quality workmanship, and a business you can trust!

after getting scammed by another phone repair store I was recommended this place and they fixed my…read morephone free of charge. 10/10 service. highly recommend to anyone!

Josh over at Long Beach iRepair is solid. I took in my 10-year-old printer, and there wasn't even…read moreanything wrong with it. He still took the time to go through everything and made sure it was operating exactly how it should. Nowadays that's pretty rare. Dude is cool as hell, knows his stuff, and actually cares. He even got it connected to dial-up broadband... I swear I heard *"You've got mail!"* before it printed the test page. At one point I think my printer started asking where Blockbuster was. Josh, if you're reading this, I gotta say too... whatever you did with the shop looks good. Everything feels way more balanced and just has a good vibe whatever you replaced was worth it hands down This dude works FAST. He's like an octopus answering phones, helping customers, fixing computers, and somehow still has time to answer my million questions. **Legend has it Josh once fixed someone's computer by unplugging their attitude.** They say his computer has never seen the spinning wheel of death because it's too scared to show up around him. For real though, if you need anything tech-related, quit messing around and go see Josh. Tell your friends, tell your family, tell your cousin who still has 67 tabs open and swears it's for work. I'm definitely sending people his way. Appreciate you, Josh!

In a panic, I sent a Yelp inquiry at 2:40am. By 7:30am, John responded. I dropped off two iPads…read more(one needed the charging port repaired and one needed to be reset). It all needed to be done asap because I was leaving the country later in the day. John was able to do everything in a couple of hours to save the day!

John is very helpful great customer service very nice very good pricing…read more He have a lot of knowledge and give a lot of good advices