I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Ted diagnosed my problem and suggested several options as solutions. He was professional and…read moreprompt. I will use his services in thee future if needed.

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

I'm extremely thankful to the owner of Dragon Computer Tech. Today he took an hour and half of his…read moretime to fix a tuner module for my truck. The mini usb connection was ripped off the processor board and is considered a micro soldering repair. I went to 5 repair shops local where I live and none would touch it. I ended up coming to Rochester for my son's high school event today and seen Dragon Computer Tech was the only one open on a Sunday. I called him and he had me send a few pictures and then ended up stopping by his place where he looked at everything and explained that it would be a very difficult repair due to the size and placement of everything but he was willing to do it. He made his first repair and we check it in my vehicle and it ended up needing an adjustment. Second time work like a charm and he just saved me close to 1k if I had to replace everything.

Well I have had my MacBook Pro for about ten years and have never had issues with it. When I got my…read moreMacBook I called Norton antivirus and told them I would no longer need their services because I have a MacBook and they said congratulations on your purchase. Somehow my MacBook got infected with a Malware. Louis at Mac to Mac was able to identify the problem and fix it immediately. He explained all the actions taken to resolve the problem and what to watch out for going forward.

Louis is an amazing guy! This is my third visit to Mac to Mac Services, and Louis always solves my…read moreissues--even when I think there is no fix! Most importantly, Lou understands how important my problems are, and he works with confidence to solve my issues. This is THE place to go. Prices are very reasonable and you won't ask for a greater guy to work with. He talks through the process so you understand the problem and then offers up great solutions for making you aware of what you can do in the future. I am so glad I found Mac to Mac Services! Thanks, Louis, for your great work!

I recently used Net360 Computers to do clean-ups on my laptop and desktop computers. Ryan was the…read moreservice tech and he did an outstanding job. Ryan did the clean-ups, installed a new DVD player in my desktop, and gave me tech support on installing a new router in my home. It's so nice to have a go-to place for all my computer needs including tech support, new computers, and anti-virus software. Thank you Ryan.

We received outstanding customer service and a quick turnaround. Thank you so much, Ryan! We will…read morebe back soon with another computer.

I took my computer in yesterday and got it back today. Very effeceint and courteous service…read more Pricing was great and affordable. Would highly recommend.

From the owner: We are licensed professionals with years of experience. We do computer repairs and upgrades. We…read morebuild custom desktops that fit your budget whether it be for casual web surfing or gaming. We sell brand name laptops at great prices, not used or refurbished! We can also do office makeovers, replacing all your old computers with professionally built custom desktops that outperform any brand name ones of the same price. We give you all the customer support you need for our computers for a lifetime. If your office needs a business phone system, CCTV & DVR setup, AV system, or Networking done, contact us. We do the best jobs around and have very competitive pricing. We have numerous references in the NY and NJ area.