Chris Baker is the top expert in home and business automation. He's personable, professional and…read moretakes great pride in his work and customer service. He's stayed on top of his game for over 17 years and word of mouth keeps him busy. He can teach anyone to basically run their world on a phone and/or a personalized remote. He's recently started installing amazing automatic shades, indoor and out. Theater room experiences to outdoor surround sound and lighting. He will amaze you with your ideas.

Installed our alarm and the system is wonderful. The monitoring is very prompt and helpful &…read moreimpressive. They make us feel important.

From the owner: We understand the importance of safety and the fact that it should always come first. That's why…read moresince 1968, Southwest Security Central (SSC Alarms) has been helping serve the North and Northeast Texas communities by providing high-end security systems and cameras. We can install, repair, maintain, and even monitor your security system for you. We also offer the latest technology for both your safety and convenience. So if you want to monitor who has access to your business, check on your employees, or simply protect your home, we'll provide you with a system specifically designed to fit your needs.

For $150/mo why don't I just get Starlink. Been here 3+yr…read moreand service goes out several times- for days....Just read some of the other reviews for that... Currently service has been out going on 5 days, no information from KPE... Atrocious communication; some random answering service says 'they are working diligently to solve the problem' Cannot get someone who actually works @ office or tech support to answer the phone or contact. No Responses to emails for several days. No posting on their SocMed updating to the outage; No text or call to customers; No message on their website....Horridly unprofessional and disturbingly pathetic way to operate a business. Burning through Mobile Hotspot Data about as fast as Congress burning your tax $$ to israel & ukraine Should be 1/3 of a star at best

Company can't maintain service agreements forcing a change in plan and increase to price. Internet…read moreservice went out again and I was told I would have to choose a new plan for third time. While service was out I was charged again for the upcoming month. I cancelled and requested refund. Just received email in June for cancelling in February that said I would get $46 back. Do yourself a favor and look into Starlink.

So, short version: I started this journey in June. A tech came out and installed the system wrong…read more I was then told that he was not an official representative. Then another guy came out about a week later and fixed that. Then told me the amount of equipment we discussed at the beginning was over $500 and I told him I was not told that. That was finally fixed. I should have taken these encounters as a sign from God not to continue and cancel then. I've had a problem with my equipment for a few weeks now and it has been an absolute struggle to try to get someone out to fix it. I've spoken to two reps over the phone and both said "yeah, we can get them out soon and these are the dates and I'll set that right up"....yada-yada. Well, just chatted with an agent to see when a technician will come out this week, as discussed with the second representative yesterday. And this happened (see pictures). I really thought the representative I spoke to yesterday really wanted to help us. I just don't understand why things are this way. I don't get it. Do they truly not care at all about the customer? I would have canceled my services yesterday, but the contract you signed is for over $2000 and you are locked into that until it is all paid off. Buyer beware. I regret signing up with company. The customer service is very Dr Jekyl-Mr Hyde. If you're looking for a great alarm company, go with Front Point. I never realized how good I had it then. I'll be back Front Point, just might take me awhile to pay off the contract debt.

If I could give them negative stars, I would. If you move, this company will nickel and dime you at…read moreevery turn and will not refund your money. They charged me over 250 dollars this year for equipment I wasn't using, that they promised they would send and never did. Scam artists. I'd set up wire and cans around my house before I ever consider using Vivint again.

Fairly reliable service, but they left half inch holes in all our window sills during installation…read more(a few sills had two holes because of miscalculations by the installer). Those holes lead directly into the attic. Did the installer think we wouldn't see them behind the blinds? All things considered, I'm being kind of generous giving them a third star.

Not helpful on the phone and then quoted me an incorrect price for service call. Weekends are more…read moreexpensive yet the customer service representive apparently didn't know it. Thankfully the service technician was kind and helpful.