I currently have insurance with another firm and was looking to make a switch. The staff was very…read morewarm and friendly and made me feel welcome even after just meeting once. John educated me on their services and looked out for my best interest & recommend that I stay with my current standard insurance company policy. Best rate insurance is ideal for people who had issues with their driving record, multiple claims on auto or home insurance. I appreciate your honesty and not just looking to make $$$.

This office doesn't respond to messages or emails and I have several billing issues. They will also…read morecancel your homeowners insurance if you contact the claims department for a simple question about something being covered. No claim was filed $0 was paid, and yet the policy was canceled for too many claims?!! If you want home owners insurance that actually provides coverage and wont drop you the second you start asking questions I wouldn't use State Farm..

The service was terrible. I don't speak English well, and when I asked the girl at the check-in…read moredesk for help, she didn't help me at all. She just told me to call the agent who handled my insurance. I was very exhausted. I will never get insurance from this company again.

We recently got our annual insurance renewal notice. We have homeowners, auto and umbrella…read moreinsurance. The notice showed a really substantial increase over last year. We called Michael Plageman, our agent, to discuss the increase. Michael and his staff including Scott are extremely helpful, professional and eager to help! After Michael reviewed our account, it turned out that not only did we NOT have an increase in our premiums BUT that we had significant REDUCTION of hundreds of dollars! Michael Plageman has been our agent for several years and we have always been very satisfied with the excellent service that we receive. Obviously this experience was spectacular and we wanted to share our appreciation of the Plageman Agency- American Family Insurance. Ward W. & Ed E.

Michael is an amazing agent and consummate professional. After hearing what he could do for both…read moremy auto and home insurance, I cancelled previous insurance accounts and switched to Amercian Family. I not only saved a good deal of money, the coverage is much better and geared to my specific needs. I only wish I had switched earlier. Highly recommended!

Gabriela answered the questions regarding my life insurance policy efficiently and with detail. I…read moreappreciated her professionalism. L.S.

They are amazing as always Chiki helped me out both my…read morepolicies I would definitely recommend them

Worked with Laurie and michael for our new home and they were great! Trustworthy and service…read moreoriented

Laurie and Michael are phenomenal. I have my personal and business policies with them. They have…read moregone above and beyond everytime I have a question or new need. Absolutely awesome!

Never hire. Scam artist committing fraud!! Charged me autopay for policy that does not cover…read moredamages. Changed agents instantly. I tried to explain the situation and she clearly stated " I don't give a shit" and hung up on me for a mistake they have done. I bought a new car and needed a add on to the previous account. This time I am the owner off the car and she put me under my familys account. It doesn't work like that. Every agent in Chicago told me it will not cover and I need a separate policy because off ownership off my new car. They insisted on charging me for insurance when the facts are that by law it will not cover. And I would be sued for a mistake they made. I suggest you stay away from Mariola. She is a fake and most unprofessional and highly rude person I had to deal with to today's date. She is only money hungry and would lie to you and me both just to get money out off us. I reported her in a couple places already but not done yet. Please be aware that she makes false policy's that don't exist and will not pay in case off accident. I recommend changing agent from allstate. . She made me drive my new car thinking I have insurance which I didn't that she charged for. In my book. She is a thief and it's FRAUD to sell policies that don't cover​. She is a thief. I had to report her with my bank in order to stop her from taking random dollar amount from our account. CANCEL YOUR AUTOPAY

Recently I changed vehicles ,wanting to go with a better company I decided to get a quote from…read moreAllstate. Ewelina was very helpful and saved me $2000 annually. She gave me the option to add me to my Mom's policy. I was never on her policy before, not even when I was a teenager, but if it saves me this much $$ I'm game. I compared prices with few different companies, ones that everyone is familiar with and some low end ones just to see what dollar amount I would hear. Allstate was by far the lowest quote I received. $1040 a year for full coverage. Other companies quoted me $1500. I have no clue why so much, I have no tickets or accidents in over 7 years. Encouraged by the price plus amazing service my Mom has been receiving from them for over 15 years I'm very happy that I went with Allstate.

Great service, and very helpful in making sure that the insurance fits the needs of the customerread more

I got a quote online and called to verify. Quote on the phone was higher so I passed and kept…read morelooking. They call back and I agree to a lower coverage amount for a lower quote. I pay in full. A month later there's a $130 bill while checking the app. I call and apparently they sent an inspector without my knowledge or ever mentioning it. The inspector claimed I have a full concrete basement. Part of the house is basement, the other part is a crawl space. They raised the coverage without ever telling me they could do that or telling me that they'd send an inspector so I could prove I have a crawl space. Do not trust these people. I went with them for the better quote. I'm now paying exactly the same as before but getting about $60,000 less in coverage.

Kasia is quick and professional, with a great sense of humor! She is based out of Deplanes and her…read morenew office looks awesome! Great service! Thank you again!

Absolutely the best in Chicago. I have been using Katarzyna Piatek Farmers Insurance since…read moreKatarzyna opened her doors (7-8 years ago). On top of that, half of my family has been using KP Farmers Insurance for years! I have to say, she is amazing! Super professional, always there when I needed them, and really kind throughout the process. She always takes the time to understand my needs and found the perfect insurance coverage for me. What I appreciate the most is her dedication to do what's best for her clients. I highly recommend KPF if you want an agent who's not only knowledgeable but also caring and always looking out for your best interests.