Recently brought a watch in for repair. One of the hands on a smaller face had fallen off…read more I was told that the jeweler would need to evaluate my piece before committing to the repair and got a follow up call that it could be fixed. I was able to pick it up within a few days and walked away happy. Watched looked much better after the repair. Nice staff and they sell other items in store including jewelry and watches.

Friendly folks to do business with. I had a watch repaired. My only experience there.read more

I highly recommend Jewelry Couture to anyone looking for top-tier service and expert craftsmanship…read more I trusted them with a priceless antique emerald ring inherited from my grandmother, which was a complex repair that other local jewelers simply could not get done. Their master jeweler restored it to pristine condition, and it honestly looks more stunning now than it ever has. The customer service was absolutely stellar, completely putting my mind at ease throughout the entire process. This is the place to go!

Heroes!!! My fingers swelled around my rings at the end of my pregnancy and despite trying all the…read moretricks in the book at home, nothing worked to remove them and it was so painful. I walked into JC and right away the staff and jeweler were so friendly and helped me get my eternity bands safely removed in less than 30 minutes and pain free. I had to have some stones removed and the bands cut but it is such a relief! I definitely recommend for your jewelry needs and will revisit the store when I'm ready to have them put back together. They packaged the pieces to keep everything together until we're ready to revisit this.

Called about a watch repair quick and easy communication! I came in 10 mins later located in the…read morecollection in the annex. He fixed both of my watches! Fast simple efficient! He was kind funny and easy to talk to! I highly recommend!

Emmanuel was able to help me same day with tightening prongs on my fiancé's engagement ring. He was…read moresuper nice and friendly and I would highly recommend him to anyone that needs a quick fix on their jewelry.

Super friendly service. Ginger was an excellent representative of the business. Very lovely to talk…read moreto and extremely personable. They had two alexandrites for rings that caught the eye of my wife. Although we weren't able to buy right then and there, I at least know where to get my next apology ring from, lol. Very high quality jewlery. Every piece in there is real. Nothing is man-made.

Wish I could rate more stars! Have purchased from them and have also visited them to cut off a very…read moresentimental ring that my son put on and couldn't get off. They were so professional and gentle with the whole experience and even bent it back to shape when it was removed. So much care taken for us! Definitely recommend!

I came to inquire about Watch repair. The lady was on the phone on the phone seemed very aggravated…read morethat I interrupted her call. She rudely said her watch repair person "doesn't come in until the evening time so come back later." I left thinking to myself, in a world where our economy is bad and we need to make every penny, and as a small business owner myself, why would you be rude to someone that is taking and trusting their business to you? Maybe having a more personable attitude would have had me come back.

Wanted to purchase a name plate. Went in one day took pictures of what I wanted went home to try…read moreand decide, she gave me a price of $550 and went back with what I wanted and she said it went up $300, so it was gonna be $850. I said why when you gave me a price already. She was so rude and disrespectful and said no because it had too many letters aways. She was too busy talking to another lady who wasn't even a customer. I was going to get a 18 in gold chain and the name plate gonna spend over 3,000 but nope she was very rude!! Never going back to that side of town. I'll take my money elsewhere. I would give this a no star!

Pretty brutal experience with this team. I searched far and wide to see if anyone had a certain…read moreSeiko watch in stock. I ended up finding the watch online through their portal. When I reached out, they told me I could expect to receive the watch in January. I paid for the watch in December. Keep in mind, I thought January was a weird time frame considering I called all the authorized dealers in SoCal and they all told me the watch was several months out. Dejaun team took my payment and told me the end of January latest. After having to reach out to them multiple times about expected lead times, they told me it would be closer to end of February. Every time I'd reach out to them via their text line, because you can't get anyone on the phone, I'd have to text like 2 or 3 days in a row to get someone to respond. Finally, here in march they reached out and got the watch delivered this week. If you've seen my reviews, I'm always fair to people on here. If I could leave any feedback for this team, set realistic expectations don't tell people what they want to hear. If you have a messaging service, make sure people actually respond. At the end of the day they did get me the product I was looking for, they simply missed everything in between. I stepped out of my normal guys to get this watch largely due to them being transparent and telling me it was a ways out at the time. Should've stuck with the people I do business with and let the lead times be the lead times. Cheers.

Excellent service. Highly recommended. Came in for a cleaning and to browse the Dejaun selection of…read morefine jewelry and watches. Walked out with sparkling diamonds.

Anna is the Psychic by the Bay. She is very real and tuned…read moreinto your energy. My reading was spot on !

Anna was sweet, it helped me pass some time while waiting for my massage Thanks for the insightsread more