I happened to ask a lady with a standard poodle where she got her dog clipped and she told me…read moreCanine Design. I'm SO grateful for that moment in time. Almost two years later I finally got a poodle puppy and immediately scheduled her for Stacey's puppy package. My puppy (Merci) was almost 12 weeks old by the time I got her, which is when their first fear stage starts. I was thankful Merci could go to the salon and simply hang around the environment for an hour or two to just become accustomed to the noise, people, dogs, etc. The puppy package is three grooming sessions scheduled 2 weeks apart and ever since our first appointment Merci has been happy and excited when we enter the salon! Priceless! Stacey has years of experience with both grooming and training and is able to grow a dog's confidence and skills at an incredible rate. Stacey had competed successfully in Confirmation, Obedience, and Agility and that experience shines through as she handles dogs. She also runs a small grooming school to help other adults who want to be dog groomers reach their dreams! I have been very impressed with Canine Design and I am so blessed to have found a grooming salon that I can trust and that my dog loves! Thank you Canine Design, Stacey, and Team!!

Poor customer service! I had booked an appointment (with Stacy) weeks out due to my regular groomer…read morehaving severe staffing shortages. I ended up traveling when the appointment was, so I called the week (four days prior to appointment) of and left a message. Actually left two messages as their machine cut me off on the first message. Canine Design called me back, however, in an area with no service. I called them on Wednesday and left a detailed message cancelling appointment...said two times my full name, phone number, my pups name, and that I would be cancelling the appointment. They did call on Thursday however, I was still in an area not getting service. I finally got into service area on Friday to find that they did not "confirm" cancelation and would not return my $40 fee (which they charged out at time of appt.). I believe it was a Natalie I was talking to and she was "sure" she talked to me on Tuesday and I said "I would call her back to confirm cancellation." My phone records do not show this and I was in area with no service. I tried to see if possibly I was mistaken with another client and she was like "No!". They was no way she made a mistake at all, is how she came across in her communications. I did not refute that Canine Designed advised me of the $40 fee, however, it was not clear that it would be charged at time of appointment rather charged if you did not show. Also, I called to cancel and left 3 voice mails confirming cancelation prior to the appointment. They did not want to work with me on returning the fee. I am sad to see this type of customer service at local establishments. I did the right thing by calling to cancel prior to the appointment so they could open appointment to someone else. I ended up getting the raw deal due to an employee overlooking (my assessment of the situation). I ended up paying $40, for NOTHING. I would look into the a different groomer with a better customer service procedures and mentality.

Best grooming I got for my dog ever! My dog feels very comfortable with groomers. He is very…read moredelicate and sensitive dog.

**Dog owners beware.** If I could give zero stars, I would. I booked an appointment via text after…read morecalling the number listed on Google. The appointment was confirmed for April 17 at 12:30 PM for both of my dogs. When I arrived on time, there was no receptionist or staff to greet me--just an unorganized front area. After waiting a few minutes, a man came out and asked if he could help me. I explained that I had an appointment, and he questioned whether I was at the right place. After confirming the address, he told me they were fully booked for the day and had no record of my appointment. He offered no apology, no empathy--just told me to come back another day. I had driven over 30 minutes to get there, and the entire experience was disappointing. The business appeared disorganized and unprofessional. If this is how they treat pet owners, I wouldn't feel comfortable leaving my dogs in their care. *See attached screenshot of the appointment confirmation.*

Pugsley's place came highly recommended from our vet. Unfortunately her services were not great,…read morethe grooming trailer had a generator that was very loud and ran for the whole two hours outside my house. Once she was done with my dog she made a comment about my dogs coat being terrible to groom because it is so thick. My pup can't help she has a great body of fur! Upon inspecting my dog through the day after the grooming I have found several locations on her paws that were missed and untrimmed, her ears are in even and her beard is lopsided. Some of the decisions made during the groom are interesting, like cutting a large amount of fur from behind her ears and her belly has a few nicks from the clippers I will not be requesting return service

I took my rescue dog (Papillon) to this establishment. He had a slipped disc so extra care had to…read morebe given (some TLC). Jennifer is the owner/groomer. This is an A+++ establishment. Festus was groomed in a timely manner and it was actually the best he's ever looked - especially around his eyes. The price is right, the place is clean, and the dogs all looked well cared for and not stressed out in the least. Finally a place to take your dogs in SE Boise that is well run and not going to stress out your pocketbook. They are also located right in the same building as All Valley Animal Care Clinic. This is a direct quote from the owner: "I am a single groomer located in a veterinary clinic. My shop is quiet and there is always a veterinarian near by in case of an emergency. I am also a certified vet tech, so your pet is in great hands." Please check this fine business out! You won't be disappointed.

Andrea is perfect with my English Mastiff Molly. She has groomed her for the last 3 years. I even…read moretravel an hour to get her because I would prefer no one else besides her!

I will never use them again. The gal was quite rude to me twice on the same day. Her snide comments…read morestill sting. She does not seem to understand that people have options. If I could give a 0 star review, I would.

Best self- serve in town. I have used many self serve dog…read morewashes over the years. This is, by far, the best set up I've encountered. - the staff has always been friendly and helpful, even when they are obviously busy working on other pets. -the tubs are stainless steel and clean. - the tubs are adjustable height (my back thanks you!) - the tubs allow for my dog to be constrained to the tub, but not tied with a choke chain and he can move around without choking himself. - they offer a hypo-allergenic shampoo and an all-in-one, high quality shampoo. - the built in blow dryer is the bomb-digity! My dog hates the sound of a hair dryer, but the motor for these is in another room entirely making for a more calm blow-drying experience. Although the sign on the door indicates 'appointment only', the self wash is available for walk-ins. I noticed they have 3 tubs.

I went last year 2 times for deshedding for my husky the guy there did a amazing job this time…read morearound I got someone else they did a horrible job it's been only a month and she was shedding like I never took her in the other times when she was done with the guy that worked there she got deshedded around doing and fall and was go in between these time she was there all day and I got charged for 2 more hrs totaling to $135.00 and she looks like she never was done contacted them and they won't ament that they did a crappy job they blame it on everything else her age, her bread , I will not be back unless the guy is there again and even asking about him I got such a attitude.

Molly did a great job with my springer spaniel, and it was my first time taking him there, he…read morelooked and smelled incredible, and was very happy afterwards.

My fur babies look AMAZING when I pick them up! My Australian Shepherd looks gorgeous and her fur…read moreis like silk. She is a purebred and Molly does such a great job it looks like I could take her to Westminster! My other dog is short-haired and he is also super soft and smells great after his appointment. She takes such good care of them and my pups look wonderful. Hard to compare which is better, her prices, the dogs coats or her products. I'm grateful I found her ! Highly recommend Grooming by Molly.. we won't go anywhere else

My dogs have been done by Rhonda forever. She is caring and coconscious. My dogs love her. We go…read moreevery 45 days and appreciate the service.

I took my very happy, go lucky dog in to get groomed. When I picked him up, he was paralyzed…read more Took him to 2 vets. Both said he had experienced a trematic event and had a spinal injury. Called them and they wouldn't own up to what they did not did they agree to pay for the $6000 medical bill I had to pay to repair spinal damage. DON'T GO THERE!!!

We have been twice. One time in the summer for our dog to be shaved and one time in the winter…read more Both times they did a great job and it didn't take a lot of time. They also make your dog feel comfortable.

I've taken my dog to Broadway Pampered Pets twice, and I've been very happy with them both times…read more My dog is not the easiest dog to handle, but they seem to be able to manage him fine. When you make an appointment, they do actually groom your dog at the scheduled time. They call you as soon as they are done, so the dog is only there for the time that he is being groomed. I've never liked the places where you bring your dog in at 8 am and then you get a call for pick up at around 5 or 6 pm, because you know that the dog has spent most of the day sitting in a cage. Another thing that I liked was that they wrote down the instructions I gave them for the first appointment, and they did review their notes for the second appointment and knew exactly what I wanted done. I didn't have to go through the whole spiel again. I was so happy to find a good groomer so quickly after moving here. It can sometimes be a long and tedious process until you find the right place. I got lucky the first time!