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    Gemini Auto Sales

    5.0 (1 review)
    Closed 9:00 am - 6:30 pm
    Updated 2 months ago

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    2 years ago

    great local rental spot , very thoughtful people helped me out when no other rental spot wanted to mike & dave gave me a great deal

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    Christy's Car & Truck Rental

    Christy's Car & Truck Rental

    3.9
    (7 reviews)

    as referred to Christy's after my vehicle was severely damaged by a tree, I could not be happier…read morewith every aspect of this operation. Pick up was very easy and efficient, the vehicle was ready for the time I reserved it and Brian was incredibly helpful and professional for the entire process. He clearly explained charges and limits to mileage so there was no uncertainty in the future. The one standout moment among many incredible ones was when my insurance company began to put a time restriction on my rental car due to my vehicle being totaled. Nathan was extremely helpful in this situation. He was extraordinarily empathetic to the circumstance and he and I were able to communicate clearly and come up with a wonderful plan for extending the vehicle in the short term to fit my needs. I would be remiss if I didn't mention Joe who aided in this process and carried on the same level of professionalism as Nathan and Brian. Drop off was a cinch, I arrived literally two minutes after they opened and Brian was ready to go to complete drop off just as easily as we completed pick up. Long review short, if you go to Christy's you'll be treated with the highest level of courtesy and professionalism. I will tell anyone who is in need of a rental vehicle to visit this place, you won't be disappointed

    Terribly unprofessional from the young, untrained boys who deliver your car to the owner. Very…read morepoor customer communication. Don't bother to contact you and learn of your preferences. Brought me one of the most expensive vehicles and had it leased to me for two weeks when I only needed a compact for two to three days. Why assume the type of vehicle and length of time needed??? The owner was so rude over the phone, I set down the receiver and simply walked away! Will never do business with these folks again.

    Richmond Motor Sales and Rental

    Richmond Motor Sales and Rental

    2.5
    (27 reviews)

    I was deeply insulted being told by your employee that Pawtucket is "full of rats" insuating I live…read morea certain way. We have lived in our home that we bought for two years now and never once found a rat dead on the engine of either of our cars... The customer service for this company is atrocious. I was using one of their rental cars after a fender bender and could smell something horrible from inside the car get worse and worse each day. It was my dog who then ran to the hood of it and fixated on that area which then prompted me to check under the hood. Under the hood was a dead rat. I then called for a simple switch of a car and got put through the most insane run around I could ever imagine. They questioned why I would need a switch after already having the car for a week and it felt like I was being questioned for doing something wrong. There was more back and forth than there should have been about this. All i wanted was another car without a dead rat on the engine. I felt as if he was insulating that I was the problem even though he told me during the conversation that the rental car was sitting in the woods for six months before me so It is obvious where this rat came from. Eventually I was told to be at Richmond to pick up another rental. My fiancee drove me over and stayed in the car over on the sidewalk because the lot was filled with cars and this was where she was called a retarded bitch by another employee who was taking photos of the rental cars but was never once was told to move the car in a professional manner first. Instant aggression and name calling by EMPLOYEES. but for sure five stars though

    Bobby and the staff are awesome!! Nice to deal with people who realize you're a human being and…read moredon't beat around the bush!! Stand up over there they are. Thank you

    Budget

    Budget

    1.8
    (28 reviews)

    Please save yourself the time and money by avoiding this location. I had a reservation for 11:00 AM…read moreand arrived about 10 minutes early, only to be told, without any concern, "We don't have any cars." No one had bothered to call or email me in advance to let me know, despite the fact that people rent vehicles because they have important travel plans. When I asked why I wasn't notified, the employee replied, "It's not my job." When I inquired about options, I was told I could join a waiting list already four people long or wait indefinitely, even though I had specifically reserved a luxury vehicle. I was further told none would be available that day. When I requested a refund, the employee simply handed me a customer service phone number and immediately went back to eating his food, which he had been doing throughout our entire interaction. This experience was unacceptable. I was shocked to receive this level of service from a business located in downtown Providence, especially as this was my first impression of the city. The lack of communication, accountability, and basic customer service was appalling. I wish I would have caught his name because I 100% submitted a complaint. I don't understand why the location confirmed my reservation if this was the case

    Through Costco we rented a budget rental that we picked up here. The storefront says Avis. There…read morewas one person working at the window with a line out the door. Another person was bringing cars out & he was also collecting them. We were given a 2022 Chevy Malibu with almost 30,000 miles. It had some pings & scuffs but happily everything worked properly. After reading some of the reviews, we were concerned, but happily we got off without a hitch.

    Avis

    Avis

    2.0
    (32 reviews)

    The north providence location is the most absolute worst experience someone to possibly have with…read morethem I rent to drive for Uber and they never have cars available. They save them for their friends. They are rude and unprofessional. They tried to charge me extra days. They still got paid and put me on the do not rent list. There's only so many places you can rent to drive for Uber. They have cost me months making no money. Just a single mom trying to survive day by day. They are the absolute worst . The two cars I had from them were dirty smelled like cigarettes, I got bad reviews for it no matter how much shit I bought to make the car smell better you could still smell it. You're better off paying a deposit somewhere else and getting better business. Take my advice and save yourself the headache

    My complaint is not with Avis but it is with Priceline. Priceline billed my cousin and myself. In…read morethe month of August we rented a car, my cousin was billed and so was I. I called them and they said they would fix it. I called my bank and let them know about Pricelines error and my conversation with Priceline. My back called Priceline and they stated that they were going to fix their error. My bank debited my account, here we are in December and my bank took the amount out of my account because Priceline did not recitfy their mistake nor keep their word. I called them and they keep telling me I got the money back from my bank. I re-iterated to them, that my bank debited my account on their word that they were going to pay them. They did not pay my bank. They absolutely refuse to give me my money in the amount of $150.00. It was bad enough that they tried to double bill, my cousin and myself. They were rude and refuse to give me my money!

    Gemini Auto Sales - carrental - Updated July 2026

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