I enjoy going to this salon to get my haircut and massages. Really enjoyed my haircuts from here! Always friendly and helpful staff!! I had Hillary and Anna before and both have done a wonderful job styling my hair. My massage was very relaxing. They helped relieve any muscle pain I had. It was really worth it! They have Aveda products which I highly recommend trying them! This spa is worth going to and has a relaxing friendly atmosphere. read more

If you value your hair, stay far away from Hilary. I went in for a simple trim with clear instructions and a picture for reference: I explicitly stated that I did not want to lose any length. ​Instead of listening, she took thinning shears to my hair and completely butchered it. What was supposed to be a light cleanup turned into a flat, lifeless mess with zero volume left. She destroyed the texture, ruined the shape, and took away all the life my hair had. It's an absolute disaster. A professional should know how to listen to a client and understand basic technique. Utterly disappointing and unacceptable. Despite this clear mutual understanding, the stylist disregarded the visual reference and cut off a significant amount of my hair, severely over-thinning the back layers and removing far more length than agreed upon. The final result did not resemble the reference picture and caused irreparable damage to my haircut, which will take months to grow out. ​When I contacted management at Gemini Salon & Spa to address this unacceptable result and request a refund for the poor service, they refused to offer a refund or resolve the issue satisfactorily. ​While I understand that hair services involve artistic discretion, failing to follow a clear visual agreement and causing severe physical damage to length and density constitutes a material failure to deliver the service agreed upon. Because the service provided was unacceptable and inconsistent with the pre-service consultation, I am requesting a full refund of $63.75 read more

This place seems like a great place to go to. To. Get your hair done or a massage or anything else. The massage therapists are amazing. The lady that does the waxing is always on point with everything and on time. The spa side is the place to be. The salon side is alright I guess. Hannah is amazing with color and braiding and all that. She did my daughter's hair and it was amazing. The staff when you walk in Laura and Wendy usually are always so kind and cheery. They are the rock of that whole business. Just yeah. All around good place to go for the most part. read more

It's hit or miss I've had good service haircuts and more than one horrible haircuts The best stylist they had left to go to another salon. I've gone to several Aveda salons and this one is more like a higher priced Cost Cutters. The salon itself is dark and the shampoo room is tacky and when you are getting washed the water goes from warm to scalding. Nothing luxurious or pampering about this place. Time for me to try another salon and the sad part is they could care less if you ever come back. read more

I enjoyed 2 very relaxing treatments. Lots of attention made to general massage (light rubbing). However, the older woman that works the front desk is a little prickly. The facial room is very dusty. And overall it wasn't like a pampered luxurious experience; there was a man eating a sandwich and watching his ipad in his office with the door wide ope. Weird. The women folding towels in the massage room with the door open were very loud. No coffee or snacks. Just kinda meh as far as a "spa" experience is concerned in my opinion. The pedicure looks bad. I sat for 20 minutes drying my toes and they still Smudged like crazy when i put my uggs on. The cuticles look terrible. She didn't clean the dirt out from underneath. read more

Gemini Salon & Spa - 20minutes in the dryer and they still smudged like this. - Nail Salons Near Me - Kenosha, Wisconsin

My 60 minute facial with Jaime was an absolutely wonderful and relaxing experience. I almost fell asleep! I enjoyed the massage, the mint essential oil, the extractions, the music... all of it. The ambiance was great and Jamie is so nice. She made me feel very comfortable. I scheduled another appointment to see her in three weeks. read more

I had such a great experience with Sandra at the salon last week! I got a beautiful balyage done on my hair and I am very grateful that she knew exactly what to do! It turned out amazing, if I do say so myself! Janet at the front also rocked the great customer service experience! Always nice to look fresh when u make it back to Kenosha for a weekend, highly recommend Sandra if you are looking for a new stylist! read more

Gemini Salon & Spa - Before - After - Nail Salons Near Me - Kenosha, Wisconsin

Do not go here. I received the worst haircut of my life. It was crooked and just awful. Other stylists agreed that it was crooked and had to fix the next day. I paid for a balayage and literally ZERO difference to my hair. The manager didn't care and gave me minimal refund after I had to ask over and over. Do NOT go here if you are making a big change to your hair. You will regret it. read more

Love my stylist. They're customer service did not falter during the pandemic. One of the best salons in the area.

Horrible! My hair was fried after I asked for highlights and lowlights plus the color wasn't even what I asked for! My hair felt like glue, couldn't even move!!! the girl that did it didn't even feel bad and they were gonna let me go home like that until I complained! Ladies, go ANYWHERE else but there!!!! That's all I can say read more

Gemini Salon & Spa - This is GEMINI salon in Kenosha work!!! Hair fried, color who knows, even tho I asked for platinum highlights and honey blonde lowlights!!! - Nail Salons Near Me - Kenosha, Wisconsin

My daughter cut 6 inches off. The hairstylist didnt turn her to the mirror until she started styling. 2 days (today) later my daughter straightens it and its uneven but not paying for another haircut. The atmosphere and people were nice atleast. read more

I should have reviewed years ago. I have moved again and realize how I rely on these reviews as I search for a new stylist. Hillary was my stylist for years until I moved in 2019. I miss her. She is friendly, skilled, communicates well, and listens to her client. If I knew what I wanted for cut and color, she gave me that, and usually better than my vision. If I was unsure, she would offer options, and I was always happy. When I had to come back to town for a funeral, 2 months after moving, she found a way to fit me in on short notice. Great customer service for a former client. Hoping to find my next Hillary. read more

I stop in for regular specialty appointments every couple of years. It goes well for a few months, I book future appointments, then they lose a service provider and cancel a standing appointment last minute. I know what you're thinking- "Senor, maybe it's you?" But no, I can assure you, it's them. I tip well, I'm polite and conversational when spoken to and know to be quiet when the situation calls for it. I can read a room. Their trend is, after 2-3 scheduled services, I always get a call that a service provider has left the spa and someone else will have to help me at my next appointment. A few years ago it was their esthetician for wax services. My fellow beach goers understand what particular service this is. Most recently, I was due for my next massage. After I confirmed it was no problem to have another therapist days prior and then confirmed again via automated text message, I called a few hours before I was due in to inquire who I would be with. They said they tried to call me earlier to reschedule because no one "was willing to stay late" (it was a 6pm appt). When I asked how soon they could see me, the response was and audible sigh and "well, we're booked up really far out..." As though I was asking for the world or special treatment. It was disappointing to be treated as the problem after they failed to have someone scheduled for a service I booked a month earlier. Such a shame they can't honor commitments to their customers. read more

I went to Gemini on a recommendation from a friend, and I was not disappointed! Jaimie, the esthetician, is amazing! She makes you feel comfortable and the conversation just flows. It's like you forget why you are there! I will be making Gemini part of my regular routine from now on. read more

I've been going to this salon for over 10 years, my first experience was when I was 16. I've been having Hilary cut and style my hair and I can honestly say she is the best. Not only does she give me an incredible cut every time, but she gives me tips and advice on how to keep my hair healthy between trims. The botanical treatment I get before my trims gives my hair life and keeps it shiny and strong. I no longer live in the area, but I drive the distance to see Hilary. read more

Not a fan of waiting in the "relaxation area" while listening to a massage therapist complain (loudly!) about the Gemini Spa while getting a pedicure in her uniform.... I don't feel like enough time was scheduled for my appointment considering the wait time for processing was longer than I've experienced and also considering the shampoo girl had to apply color toner to my hair while my stylist worked on someone else. Didn't feel like my business was appreciated to say the least. This place was nice the first time around, but the second time the place was so overly busy it made up my mind to go elsewhere next time around. read more

I've lived close to Gemini for almost seven years and have been using them the entire time. I must admit that though I'm a super girly-girl, I absolutely HATE getting my hair cut. Something about sitting there with a wet head, looking like Zippy the Pinhead, as you have to keep yourself from staring at your mug in the mirror is just awful to me. So, having a salon where I can get a fairly impromptu appointment is great for me. My usual haircut decision is made on a whim and if I can't get in quickly, I usually have to wait until the next itch strikes me. I like that with all Gemini stylists, when I say I'd jjst like a trim, I dont walk out with THEIR idea of a trim (anywhere from four - six inches ... and these are women ... they don't have to overestimate for their ego, yanno?) ::: wink wink ::: Some might think that the fact you can get in quickly is a bad thing, meaning that the salon doesn't merit enough business to have to wait. I've been in the salon during both busy and slow tikes, so I definitely don't think that is necessarily true. Their prices are definitely reasonable, even for their top stylists. I'm usually surprised when I check out that my service isn't more expensive. Stylists have always been very friendly and warm and not overly talkative or pushy with product sales - a nice balance. They do have great customer appreciation events occasionally - that's a nice touch too! read more

I first went to Gemini (salon) after an horrific haircut elsewhere. The cut with which I walked in was uneven, far too short and even had a bit of a rat tail off the back. My mother scheduled me an appointment a day in advance and when I went in the stylist immediately sympathized with my situation and asked what it was about the haircut I didn't like. (Elsewhere, stylists asked why I didn't like the cut as it was so cute.) She washed and dried my hair, gave me three different ways to style it, offered to cut that nasty rat tail and backed off when I said I just didn't want scissors near my head for a while. She did a wonderful job for an amazingly reasonable price. Since that time, about two years ago, I have gone to no other spa, have had my hair cut probably four times and died another once or twice. I only go in every four months or so and still, she remembers me, my hair and my style....and she listens. This seems to be true of most if not all of their employees, I have never had a problem and neither has anyone else I know... ...I highly recommend this. Although more expensive than places like costcutters or supercuts, it's absolutely worth it when you look at the service, versatility and the product with which you walk out. read more

I love that I can get a rock star hair cut in an Aveda Salon for under $30! I used to live in Chicago and when I moved to K town was so happy to find Hillary my stylist, and she is seriously VERY good! I Have also gotten a couple of massages here, and they were good too! I like the fact that they started out washing my feet in a pretty bowl- it sounds strange, but feels really good, and gets you in the mood to relax. A few things to note* when they are washing your hair during a cut or color, you can take a free paraffin wax dip for your hands, they give a small discount if you pay in cash (probably because of those heft credit card fee that are avoided) and they have complementary tea, and cookies in the waiting area. I take advantage of all of these:) read more

Totally messed up my daughter's hair and eyebrows, and then chased my daughter out the door demanding she pay when my wife had already prepaid. Totally bogus! read more

Highly recommend! As a new client Anna NAILED it. The color was perfect and the cut was exactly what I wanted. She offered her advice when I asked, has a great energetic personally and I will be a long time customer! read more

After going to a stylist for many years I had to make a change. I took a chance with Gemini Salon. I called and they recommended Sandra. I was very nervous and almost cancelled at the last minute but I didn't, I went and I am sure glad that I did. She is awesome! She colors and cuts my hair and I have never been disappointed. She knows hair and she knows color and it always looks fantastic. I could not be happier. In fact, I am so happy with Sandra that I am now comfortable with using other services that the Salon provides and I have never been disappointed. read more

I love this place! From hair to nails to makeup and massages, they have been wonderful! I just had my wedding and they helped me look and feel beautiful! read more

I got a hair cut from Hillary and she did not listen to what I said I wanted. It was my first time seeing her and I had pics from pinterest as well. I have long, thick, blond hair. I wanted soft layers, framed in the front and most importantly I wanted to keep my hair long. She cut off 4-5 inches and gave me choppy layers. My hair looks shredded. It will take me months to grow it back out. However Chantelle did my eyebrows and she did great! read more

This place takes your money and gives u nothing!! I spent 140.00 to have my hair dyed and highlighted, which an "expert" said they could do. There was no change in my hair color at all.. They don't seem to want to fix it at no charge. I will make sure my friends and I will never go there again!! Ripoff!! I think it's funny that they blocked me on their Facebook page after I said that I wasn't happy.. Cowards!! read more

Moving here from Virginia and leaving my hair stylist was a huge ordeal for me, I don't trust just anyone with my hair. I went and made an appointment after some co workers got me a gift card to Gemini, I scheduled a cut with Carla and I was more then happy with my experience. She was so sweet and did an amazing job. I will be going back this week for another hair service. They also sell Aveda products! If you haven't tried them you need to! read more

I'm posting this for my wife....she loved the services she received, but didn't care for the lack of professionalism she experienced with the staff. As she went there for a relaxing spa experience, she recieved wonderful services in a beautiful setting topped off by caddy women trash talking co-workers, incessant gossiping, a person spending their entire time with her trash talking her husband, a stylist trying to badger her into switching salons and another too busy talking about all her family problems that made it virtually impossible to relax and simply enjoy the spa experience. I know she'd never post this, but she was genuinely disappointed. She said the services she received were top notch and the setting was beautiful. read more

Very disappointing as I have been a steady client. Go today for a 1:00 and they say the nail tech called in and they tried to call me. They could have even texted which I got the confirmation when I made the appointment. Says "sorry" and offers me a 2:30. Reality check - there are lots of walk in places all around. read more

The first few times I went I loved the place. But just as others have commented the service quickly diminished as did the quality of service. I get the same hair color everytime and am a fan of a very natural look. My hair did not hold the color and I was booked with another girl because mine was too busy to retouch it before my wedding. My blonde/brown hair turned out red :( They refused to fix it before the wedding day. And when I arrived on my wedding day with 6 other girls we did not receive the ammount of professionalism or quality of service that we paid for. I haven't step foot in that salon since! read more

Last couple of haircuts have been awful. They really need to update with Aveda training. The stylist have not been trained at an Aveda school but at Gateway. I was always under the impression that they at least had to have recurrent training at Aveda.. read more

I discovered this place a few months ago and have been going ever since! There's a few things about this salon that I absolutely LOVE! 1) They are open on Sundays -- which in Kenosha is very rare to have a salon open on Sundays and 2) If you pay with cash you get a discount on the services! 3) They are an Aveda Salon and the products they use are amazing. If you haven't tried Aveda products I'd highly recommend them as well. This place is awesome! My engagement photo shoot was in Kenosha on a Sunday and I found this salon on Yelp that was open on Sundays, based on the reviews I decided to book an appointment for hair and make-up. The stylists were very professional and the results were great! Since I will be relocating to Kenosha soon, I decided to go to Allie as my stylist. She is great and really takes her time with you! I've been very pleased with the results. This salon/spa also does bridal services so I booked them for the wedding day too! Give this place a try, you won't be disappointed. The place is well maintained and clean and very organized! I can't wait to try out the other spa services!!! read more

This place is absolutely perfect. It's clean, organized and has the best team. I saw Crystal for a haircut, she was nothing less than amazing. She took her time, listened to my frustrations with my hair and provided her knowledge to give me a perfect haircut. Mission accomplished! I'll be going back to get it colored too and I can't wait. Keep up the great job !! read more

I just had my hair done yesterday by Hilary and I was very pleased. I am very particular about my hair and don't do well with drastic changes. I explained what I wanted to the best of my ability and she took off with it. It was almost like she read my mind. Thanks Hilary! read more

I love Gemini Salon and Spa. First because there's no drama among the stylists--they all get along and clients can move freely from one to another without any hard feelings. Second, their Aveda products are superb, and management has a few sales during the year so clients can save on products and services. Color is dead-on correct; cuts are too. The spa in the back is relaxing, and their massage therapists do fantastic work. Overall, this is a pretty salon which warmly welcomes its customers and has no attitude. A little pricey, but well-worth the extra cost. You will love Gemini too. read more

Just got another massage from Cheryl at Gemini Salon and Spa- it was amazing! Cheryl was my massage therapist before I moved to Seattle, and I keep trying to convince her to move out to the West Coast! She has an uncanny ability to hone in on those tense "trouble spots" and work out the tightest of knots. A massage with Cheryl will leave you relaxed and encouraged. I'll be scheduling another appointment the next time I'm in Kenosha! read more

i really am so happy with the outcome, i went for a haircut and i have the best result its more than i expected, the staffs r all friendly, n the lady that cut my hair did a great job cutting my hair based on my face shape and im truly happy, from now this will be the salon that i will always go.. read more

With so many choices in Kenosha for Salons I relied on reviews prior to scheduling an appointment at Gemini. I'm glad I did. This is the best salon and spa. All friendly people work here. so relaxing I have had a custom facial (I'm pregnant) brazilian (one of the few places I found that actually do these in the area) and haircuts and highlights. I have had all great experiences. From the minute you walk in regardless of who is providing your service you are made to feel welcome. Eventhough it's in a stripmall it's such a relaxing environment. Aveda products are such a plus!!!! read more

I cannot agree with the other reviewers. My experience was not good. I was there a week ago for the first time for a haircut; the stylist was pleasant enough, but when she washed my hair she put two applications of conditioner on it (which I did NOT ask for) before she cut it. She then cut it and loaded it up with more conditioner from a jar before drying it. She proceeded to style it just the opposite of the way I said I wanted it. I told her that and she said "I think it looks cute this way." Excuse me........I want it MY way not YOURS! Since I had lots of errands to do I just let it go, but by the time I got to my next stop my hair was completely flat, so weighted down by that conditioning stuff that I looked like a rag doll. The cost was far beyond the $23.00+ they post on their website; be prepared to spend about $10.00 more. I was not happy, considering the style didn't last 10 minutes after I left their shop and I had to wash my hair to get all that weighty conditioner out when I got home and restyle my hair, so I could go out that evening. It is a ripoff; I should have been able to forget about my hair that whole afternoon, having had it "professionally" done......blow dry and "style" is just another way to jack up the price! Never again; I guess I'll keep looking for a good salon that doesn't charge so much when you don't get what you pay for. read more

Do NOT come here for your wedding!!! The only reason I gave two stars instead on one is because Carla, the stylist, is awesome. However, if you plan on booking for your wedding with a group, go somewhere else! The wedding coordinator is THE rudest woman I have ever encountered. I was a bridesmaid in a group of seven of us. We were not impressed. First off, they took 2 girls to do their hair first and didn't offer a place for the rest of us to sit. Half of the bridal party scheduled to get their makeup done with the makeup artists, including the bride. The bride had scheduled weeks in advance for me to get my makeup done as well but I had called a couple days after she made the appointment, asking if they had the right kind of primer for my face, which they didn't, so I canceled my makeup session. Apparently, whoever I talked to on the phone did not cancel my appointment, so they told me I had to either have it done or pay half of the cost. I talked to four different people, telling them I called far in advance canceling my appointment. The wedding coordinator told me she couldn't recall talking to me so I had to pay even if I wasn't going to get my makeup done. I was livid. Secondly, the makeup artist arrived 30 minutes late for the first bridesmaid's makeup so everything was completely off schedule, making us rush back to the hotel to get ready. They didn't apologize or anything. They are THE MOST unorganized company I have ever dealt with. Do NOT come here for your wedding!! read more