I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

"I recently used use Powell's Plumbing for a routine septic tank cleaning. The team, especially…read moreHector and Chris were curiously fantastic. They arrived exactly on time and were incredibly professional. Hector took the time to walk me through the process and offered some great preventative maintenance tips. There were no surprise charges, and the work area was left spotless when they finished. I highly recommend Powell's Plumbing for anyone needing septic services and will definitely use them again in the future."

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.

Our 12+ year old AC just wasn't keeping it cool upstairs. We wanted to hire a local, family owned,…read moretax paying, licensed, insured company. That eliminated a LOT of companies. In the four years we've lived here we've had 6 different AC companies that didn't have a clue, did shady work, left without finishing or replaced expensive parts that weren't the problem. Neighbors and a builder recommended Chamberlain Services. They came by the same day. We ended up choosing a new system instead of limping along. They didn't try to sell me a more expensive unit than we needed. They responded to every call and explained everything in terms I could understand. Yes, you can find someone to do it cheaper but not better. Ask about their guarantee.

Our water heater broke and my parents has always gone to My Plumper, due to not knowing anyone else…read morethat would be trust worthy. My plumber quoted us over 5000 to fix it (even though they "replaced" it 7 years prior, but actually didn't). My dad was gonna go with them, until my boss referred these guys to me. They were so friendly and knowledgeable and reasonable! They were amazing! My dad canceled his my plumper plus account and said he will be going to these guys from now on.

DO NOT USE THIS COMPANY. They are overpriced and want to sell you on work that does not need to be…read moredone. Expect to devote your entire day to any routine maintenance visit or small repair. Within a 4 hour appointment window, your technician will show up MAYBE 30 minutes before the window closes, or it might be after. Your technician will then take 4 hours to do whatever it is they're supposed to do. And during my final appointment FOREVER with this company, I think I finally figured out why that is: Here's an AirServ appointment. I was told that a blower component in my attic AC unit would cost would cost $466 to clean. My appointment was 8-12. The tech arrived at 11:12 AM. approx 2 hours later, I went to check on the tech and heard laughter and chatting in my attic. So, THAT'S why it takes them 4 hours: they're scrolling on TikTok and chatting up their friends. After I called up to the tech, shortly afterwards, I watched the tech bring the part down to "clean" it in my driveway with my garden hose. Bright sparkling metal. If there was a mote of dust on that part, I didn't see it. I stood and watched as the tech rinsed it with my garden hose, sprayed some prepared solution from a pump bottle, and scrubbed it with a PAINT BRUSH. Rinse. Total time: 5 minutes. Looked exactly the same after the tech was done. Roughly a half hour later, the tech told me there was yet another hour ahead for reinstallment. At 3:27 PM, my AC unit was broken and the tech had requested another tech to be sent. The tech told me I'd receive a call from AireServ. A half hour later, still no call. I called them. I was told the tech would be there shortly. At 5:34pm their "Neighborly" tracker said he'd arrived. He'd already called and said he was 15 min away. At 5:56pm he arrived. It took him 30 minutes to finalize the maintenance-turned-repair, but I was at the attic opening the entire time. Total time start to finish: 10.5 hours. How much is YOUR time worth? I just paid AirServe $466 to ruin my ENTIRE day.

Danny is the best! He was very knowledgeable, professional and a super nice guy. He pointed out…read moresome upcoming service recommendations I'll need to tend to soon. I definitely recommend Air Serve.

Super responsive, excellent work completed, good prices. These guys are great! Highly recommend.read more

Farrell's gave us a reasonable price for really good work. We had two full units replaced in our…read morehome and are very satisfied with the work completed. The team was very courteous and incredibly clean. Not even a wrapper was left behind. Highly, highly recommend.

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.