I called Gerry Saturday night and told him of our accident in the house. Wife had accidentally stepped on a tube of lipstick which got on the bottom of one of her tennis shoes. She walked from the bedroom, through the hallway and to the couch at the end of our living room leaving deep red stains mashed into the carpet every few feet. Tried to take out with suggestions from internet along with a store bought carpet stain remover which up to now had worked well on spots, but only served to make the problem worse by widening the stain and discoloring the carpet! Gerry fit us in today, the following Tuesday morning. Was hoping for the best but was truly surprised that they not only took the stains out of the carpet, but also the discoloration. Our carpet was over 10 years old and felt prior to the treatment we were going to be forced to replace it. However, following the treatment, the carpet looked practically new! We really appreciated Gerry getting to us so quickly. Gem's are fast, efficient, pleasant to work with and extremely reasonable in their billing. I Told Gerry the carpet looked so new, we were going to have it cleaned each year, and would call him to treat the carpet in a commercial building we were about to sell. Great people to work with; we highly recommend them. read more

Gerry and his crew are just amazing! I am so impressed with his professionalism, service and work. While looking for a carpet cleaning business, I visited Yelp and saw Gem's Carpet Cleaning. I proceeded to call Gerry and he was so informative and so nice. He offered to send me an estimate before setting up a service date just so we were both on the same page. I live in Normal, IL and he had no trouble accommodating the out of town service. He showed up on time, with an outstanding crew (which he assured me he hires only people he know personally) and the carpets look amazing. I have two dogs and the carpets were really starting to show a lot of wear. They look brand new after Gerry was done. Very impressive and grateful. I will definitely be using this service again. Thank you!! read more

Gerry came to my house earlier this month to give me an estimate for cleaning several rooms in my house and some stairs. His price was very reasonable so we scheduled a cleaning just last week. He and his crew did a great job and my carpets are very clean now. I am getting ready to sell and didn't know if I could get away with not buying new carpet. I had some pet stains that had been there for a couple years and I am glad to say I will not be buying new carpet for the house because the pet smells that were in my house are gone now. Gerry is very professional and I would recommend him to anyone. My next carpet cleaning will go to Gerry. read more

Gerry and his team did an excellent job! They are prompt, friendly and efficient. Gerry called me to set up an appointment the same day I requested a quote. Our carpet had several noticeable stains but Gerry and his crew were able to make a 17 year old carpet look almost new! Living in a rural area it's not always easy to find companies who offer such professional and prompt service. If you want top notch, quality service call GEM's!!! read more

I chose Gem because they were so highly rated. They lived up to the rating. We were preparing my mother's house for sale and the carpets had not been cleaned in a long time. We wanted them to look good for perspective buyers. They did an outstanding job removing traffic pattern dirt and soil and stains carried in from the outside. Gerry and his crew were very thorough. I feel that I really got a great value with Gem's. read more

This is a very professional company with an excellent track record for carpet cleaning. We have had Jerry clean our duplex floor coverings a number of times over the past 12 years and have been extremely happy with the results. He is prompt, communicates well, and has a very fair price for the outstanding quality of his work. We very highly recommend Gem Carpet Cleaning Plus! read more

Gerry and his two assistants came today and cleaned my moms carpet. Not only did they do a terrific job, but their professionalism is outstanding. They did us a favor in the kitchen because they knew we couldn't. How great is that!!! Benefits of small owned businesses. They are FIVE star!! Also, he had smiths come out to check for gas leak. Is that service !!!! read more

Exceptional ervice from Gem's Carpet Cleaning! From booking to completion, the experience was seamless. The team arrived promptly, and their attention to detail was impressive. My carpets look brand new, and the whole house feels refreshed. Courteous, professional, and effective - I highly recommend Gem's Carpet Cleaning for anyone in need of top-notch service! read more

Gerry cleaned 4 rooms of carpet in my house this past week. He moved all the furniture and put protectors under the legs of all the furniture so it would not stain the clean carpet. Gerry was very thorough in his process of cleaning. He and his wife are just damn nice people. Will definitely hire again !!!!! read more

Gem's did a wonderful job on our office tile floors. Kind, courteous and willing to work with us to do after patient appointments were done! Gerry phoned the next morning to make sure everything was to our satisfaction. Great customer service! read more

Gerry and his crew are the best in the area. I had black soot all over my light colored carpet and they were able to get the stains out. I was so happy with their considerate, and helpful customer service. I would use them again in a heartbeat. read more

Gerry really cares about the job he does. Professional and prompt. Willing to work with your schedule. We have called with emergencies and he understands and responds quickly. Very easy to work with. Reasonable prices. read more

We have 2 pets and we always call Gem's to clean our carpets before parties. Gerry's team is always on time they are able to get the pet odors out of the carpets. They also Scotchguard our carpets to prevent any stains. read more

Great Service! My carpets look, feel and smell amazing!! Great price. We have a rescue dog and Gerry took care of everything for us! VERY please and HIGHLY recommended! Thanks Gerry & Crew! Dee Snow Fairbury, IL read more

GEMS did an amazing job cleaning my carpet. I was able to schedule a cleaning right away, and his crew worked so efficiently they were done in no time. Great service and clean carpets! Definitely recommend. read more

GEMS did an outstanding job getting the carpets cleaned throughout the house. I couldcouldn't believe how well they did at getting all of the stains out. I will definitely use them again in the future. read more

I've been using GEMS Carpet cleaning services for 6 years. They are always on time and do a great job! Whenever I need my carpet cleaned, I call GEMS! Mary P. read more

Gerry and his crew are fast, professional, and friendly. Our carpets look new and the price was affordable. I won't hesitate to call Gerry again! read more

We always have GEM'S clean our carpets and upholstered furniture. They are fast, efficient, do a great job and are always very professional.