Maria did an awesome job assisting me multiple occasions and I appreciate how much information she provided. She really Ken what she was doing and it's Ana awesome spot to sell lose stones, and scrap silver I appreciate the costumer service. And their stuff has great value Will be coming back read more

Gems N' Loans - Oceanside - Music section - Pawn Shops Near Me - Oceanside, California

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HUGE TIME WASTERS! Three staff members visit with one person. The idle conversation while customers wait was unbearable. No sense of urgency or cognizant of customer's time and patience. So phony and annoying. They should just do jewelry and nothing else. Plus when you get a loan they want you to "sign". SIGN WHAT??? WTF am I signing? What am I agreeing to??!?? This is illegal! Show me the terms and conditions, interest, fees, penalties, etc. They just say sign. Sign what??? They do have a poster on the wall. But is that what I'm agreeing to? It cannot be elusive. It HAS to be clear what the customer contract says between the loan entity and borrower. Stop playing games with people. They know exactly what they're doing. Misleading business practices is what is going on. Before you agree and sign ask them what you're agreeing to. Don't be some desperate brokey and agree to anything. They are REQUIRED to give you full disclosure of what you're agreeing to. And they know people are so desperate for a couple bucks that they'll sign anything. This is a violation and it's illegal. Speak up and demand they provide a copy of what you're signing for, before you use their electronic pen. This is the basics and the law. But they know what they're doing and was trained to do this from their joker and sketchy management. I'll never go back in there again to shop or get a loan. You shouldn't either!! Let them tank and go under. HUGE TIME WASTERS! Three staff members visit with one person. The idle conversation while customers wait was unbearable. No sense of urgency or cognizant of customer's time and patience. So phony and annoying. They should just do jewelry and nothing else. Plus when you get a loan they want you to "sign". SIGN WHAT??? WTF am I signing? What am I agreeing to??!?? This is illegal! Show me the terms and conditions, interest, fees, penalties, etc. They just say sign. Sign what??? They do have a poster on the wall. But is that what I'm agreeing to? It cannot be elusive. It HAS to be clear what the customer contract says between the loan entity and borrower. Stop playing games with people. They know exactly what they're doing. Misleading business practices is what is going on. Before you agree and sign ask them what you're agreeing to. Don't be some desperate brokey and agree to anything. They are REQUIRED to give you full disclosure of what you're agreeing to. And they know people are so desperate for a couple bucks that they'll sign anything. This is a violation and it's illegal. Speak up and demand they provide a copy of what you're signing for, before you use their electronic pen. This is the basics and the law. But they know what they're doing and was trained to do this from their joker and sketchy management. I'll never go back in there again to shop or get a loan. You shouldn't either!! Let them tank and go under. read more

Cesar took time to do a consult with me about jewelry and how to fix it . We made plan for charm bracelet and placement of charms ect . He understood the sentimental value and made sure he wrote detail notes for jeweler which I appreciated. Also we had charms soldered on, so I would not have to worry about losing any. Braclet was ready on time and was done in less than a week. All staff her is friendly and cost was reasonable. I will return for future jewelry projects and to shop the selection of rings they have. read more

Knowledgeable and friendly staff/management, beautiful selection of fine jewelery and a drive to truly help people in the community.

Love this place! Great prices, great service! Maria is so helpful and communicative, i came in looking for a specific size in necklace and she helped me find what i needed! They even make custom sizes on necklaces which was very helpful. read more

For Cesar Valdez - Oceanside and Luis Valdez - Esco. Okay, where do I even begin. I went to the Esco store and was NOT going to buy anything today. I just came to look. And there was no pressure at all when began speaking with Luis. He had a cool, easygoing nature and, even though I research a lot about precious stones and metals, I learned a couple of new things from him. Had to leave and come back but by then Luis was out to lunch. So, I spoke with the Oceanside manager, Cesar. Same easygoing disposition. Long story short, I walked out with two amazingly stellar rings, the exact thing I was looking for and at the price I wanted. Not only did Luis and Cesar give me an amazing price for extremely high-quality rings, THEY WERE STEAM CLEANED. I couldn't believe how much they sparkled. Of course I had to walk out with them on. And even so, they STILL gave me for each ring, a ring box, a gift box for the ring box, and a cute gift bag complete with tissue! I've sold a few items here at an amazingly good price, but nothing beats this great customer experience. I will absolutely be back. THANK YOU, CESAR AND LUIS! read more

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They were absolutely amazing! Cesar was super knowledgeable and so nice about the whole process. Very fast too! The whole team was great!

Arrived at open and Maria greeted us very happily. She helped us find a perfect gift for my sister and helped us out with a great deal. Definitely recommend if you're looking for beautiful jewelry at a good price. read more

The service we received was impeccable and quality products. I highly recommend this place!

My wife has bought many pieces of vintage jewelry over the years in this shop. She really loves Maggie, who is super friendly and a trained jeweler on top of her game. With gold prices at record highs, Gem N' Loans offers discounted prices on resale pieces that you can't find elsewhere. You won't be disappointed. read more

I discovered this treasure shop many years ago. Lovely modern and vintage pieces at resale prices. Ask for Maggie when you visit. She is extremely knowledgeable as she is certified by The Gemology Institute of America. read more

Bring your stuff here!! I've had great and fair experiences with this shop. Walk in with tired old jewelry and walk out with cash. I've gone twice in the last week or so and both times was able to sell old watches, rings, necklaces and even but things I'm interested in to- and still walk out with cash. This company quickly processes and researches and gets you out the door fast! Would recommend to people who have some closet cleaning to do , and can use the walking around money. Thanks again to those who helped me! John read more

Love this store!! Treated with lots of respect, Maria was very helpful and was very nice. Definitely recommend coming here if you are trying to sell some things! read more

Irene was wonderful, very helpful and fast service definitely recommend .conveniently located in Oceanside CA

Sharon was by far the most helpful employee, I have never been treated so kind and respectful. She was able to help me with everything I needed and answered all my questions I had concerns about. Best customer service I have ever received from a pawn shop or jewelry shop. I will most definitely be back very soon to conduct some more business with Sharon and looking forward to building a relationship with your guys business! Thank you so much for such a great first experience! read more

Service was great! Maria was very helpful in cleaning and repairing jewelry purchased there. Would recommend Oceanside location if in the area read more

Valerie was awesome! Great customer service, gave us a fair price on our gold and the variety of items and jewelry is amazing.

I was in Gems and Loan, and the old staff was no longer there. They were rude the new staff and talking about me in Spanish like I cared, just give me my stuff and let me pay (Rude)! read more

This is one of my favorite places to visit when We come to Oceanside. The employees are very friendly and helpful. I love the selection of purses. I have been able to great some great deals on Chanel Purses and LV Jewelry. read more

Cesar A was the BEST associate to help with a big jewelry purchase. He was patient, very knowledgeable and wonderful! His customer service is fantastic and we left so happy because of his help! THANK YOU CEASER! read more

Very friendly staff and always have a good deal. Always worth checking their deals for the month.

Thank you sharin and Ceasar for helping me out today always so kind and helpful! Even on a busy Saturday you guys went above and beyond

Great service, I came in last minute for Mother's Day and Layla was able to give me an additional discount on some beautiful earrings! Definitely coming back for all my jewelry purchases! read more

I'm a old customer from Gems N' Loans in Oceanside, Leyla is great she goes above and beyond with her service, If i need a particular item she will be on the lookout for it, until she finds it. Great service and prices. Thank you so much Leyla. read more

Great store! Nicolette helped me with my loan and any questions I had. Professional and friendly. read more

I've been coming to the Oceanside location since 1997/8 and their Service is always exceptional. Throughout the years I have met wonderful employees like , Jersey , Israel, Cesar, and many others. I love coming here bc they always treat you like family. I highly recommend this place to either buy or sell. Prices are reasonable and their service is always friendly. LIVE LIFE ! read more

Thank you Layla for helping me become more informed on all products this store has to offer. Your hard work ethic & the way you value your job will help your pursuit to becoming the #1 sales representative. read more

This place was really helpful, Cesar helps me cleaning my jewelry and looks like new again! All the time he was super friendly and extremely professional. Definitely would come here again. read more

Again tha Best Customer Service around! That's why I keep coming back. Thanks again Cesar!!

DO NOT SELL HERE I brought in a 43 inch smart tv to sell. Guy looked it up and said "so it looks like they are going for about $300" he then proceeds to tell me he can give me $60 dollars! I understand he has to make a profit but $60 dollars??!! read more

It was my first time at a pawn shop. I went in to buy a violin and with the help of Fransisco it was amazing service and an easy purchase!

Stopped in with my sister and we were both amazed at the selection this shop has. Layla helped us out and is very knowledgeable about jewelry, she pointed me in the right direction for what to purchase. As an added bonus she even cleaned the jewelry I was already wearing! read more

Highly recommend- Layla is a great representative of the company. Great compassionate service-

Horrible customer service... they posted a bunch of games on OfferUp for $5 each so I call put some on hold... when I get there they tell me it was re-priced before I got there and won't honor the prices they told me... I drove 25 mins. Would not recommend this location at all. read more

Sarah at Gems and Loans is always super kind, honest and has great a personality! Her work ethics are phenomenal. Gems and Loans is lucky to have Sarah, definitely an asset to the company. We are a long time customer and appreciate Sarah :) read more

'Twas but a normal Tuesday... or so I thought. I finish up getting my bimonthly haircut only see a place next door that appears to be glowing through its walls and store face. As I enter I'm not only surprised by the cleanliness off the facility but rather the slender of the jewelry. Being surrounded by such beautiful metals and stones lead me to the thought that I may or may not be a young prince lounging in his corridor. Only problem was this prince knew the king/father (his bank account) wouldn't be happy about spending daddy's money on expensive jewelry. Either way I decided to inquire about the watches and chains. To my disbelief the prices did not resemble my thoughts about this place. Although my thoughts were high. These prices were LOW. Safe to say I plundered in some new findings. Now this is where the story climaxes. As a prince one of my main goals is to find riches and protect my people, but my primary goal is to catapult myself into kingship. That simply cannot be done without a queen. As I pondered this challenge of mine that weighed heavier than the crown itself I heard it... "how can I help you" There she was. Dressed in phenom customer service and a work ethic Carol the G&L (gems and loans) queen made her presence known to me and sub-consequently the internet (through form of this help review) Anyway. All I'm trying to say Carol is the best employee that ever lived and this hole in the wall shop is actually amazing. Carols customer service and smile was legit so good it won me as a life king customer and yelp novelist. All the other employees are great to. Side note, you can by a wedding ring and a used toaster in the same room. Believe in your dreams. read more

I wanted to thank the excellent customer service that Angel Martinez gave me at Gems N Loans store in Oceanside; my husband bought me beautiful earrings for my birthday, and not only did we find what I liked, but they also cleaned my ring and left it as new I recommend you go and check the store you won't regret it. read more

Gems N' Loans - Oceanside - earrings - Pawn Shops Near Me - Oceanside, California

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Wanted to sell a new pair of AirPods that go for $240 on Amazon or Best Buy and they offered me $25 dollars for it

Desperate? Come right into Gems N Loans Oceanside. Where they will offer you a $50 loan on your brand new $500 dollar desktop, Dont worry tho you might get $60 instead of a $50 loan. And $11 on your $180.00 Gold piercings. Go Elsewhere. The old anorexic lady "helped" me....... She said "Whatever the lowest amount that this item sold for on eBay, thats how much we offer you for a loan." She looked up all my items on eBay right in-front of me Hysterical... read more

Pretty cool shop. They always have something interesting there to look at and their prices are too notch. I've been dealing with Fermin for years now. Everyone is pretty cool but Fermin has kept it solid ever since I went in for my first pawn. Ice also purchase many things from Fermin. Guitars, jewelry, watches, DVDs, random tools I didn't need but now am glad I have. I went in last week because I heard he was in esco now. I drove from oside to esco just to deal with Fermin And check out the deals in his new store. Definitely worth the drive. Came out with some pretty cool DVDs and now I have my eye on a couple sweet guitars and maybe watch. Definitely recommend Fermin to anyone. He's easy to work with, comfortable, knowledgeable, and loves to talk about cars! What's not to like?! Check them out! read more