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    Gen Cleaners

    4.0 (8 reviews)
    Open 7:00 am - 7:00 pm

    Services - Gen Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    Stain treatment

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    4 months ago

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    6 months ago

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    5 years ago

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    3 years ago

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    3 years ago

    I had a swim top altered and they did an AMAZING job. Quick turn around time and worth every penny!

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    5 years ago

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    Wells Cleaners - Nutcrackers

    Wells Cleaners

    (21 reviews)

    $$

    Lincoln Park

    My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

    I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

    Delaware Cleaners - Stain she didnt remove and somehow managed to make it worse.... refused to take off my bill and charged me twice. $400 sweater

    Delaware Cleaners

    (16 reviews)

    $$$

    Near North Side

    Absolutely horrible experience. Brought a bridesmaids dress in, made it very clear that my feet…read morecouldn't show (barely asked for any off the bottom). She hemmed it way too short and uneven. I asked her if she could fix it and she blamed me for the dress being too tight. I called her after I came home and tried it on again to see if she could sew some of the extra fabric back on and she hung up on me. I never leave reviews but please don't go to her unless you want your garments ruined!

    Wish I could give 0 starts!! Wow- the woman who works here is probably one of the rudest I've ever…read moremet! I asked her if she was going to charge me for a stain she couldn't remove and she laughed and said "yes I charge you twice". I've been to a lot of dry cleaning stores and never have they charged me for something they couldn't remove. I told her that was crazy and that I wasn't going to pay for something twice and she laughed in my face and said "We don't care" and I said "if you don't care then I won't come back here" and she just continued to laugh at me and say "we don't care" over and over again..... she 100% should not be in the customer service industry and I will never go back here!! Only go to this place if you want to be treated like dirt and laughed at for a simple question. Also in a horrible inconvenient location. Very hard to find. Will never go here again after being treated so poorly. Also WAY OVERPRICED! I've attached the picture of the stain she couldn't remove and charged me twice for.....

    Stitch N Ready

    Stitch N Ready

    (72 reviews)

    Lincoln Park, DePaul

    Rushed a dress from a Poshmark seller ahead of an event, just to try it on and have 1"-2" of…read moreawkward puckering on the front of the bodice. It was both too much fabric, and weird pulling on the center seam. Stitch N Ready not only turned around the alteration in effectively a day (picked up next business day), but it lays even better than expected. SO happy and appreciative for their service.

    Came here to get a dress altered and overall the actual alteration work was done well. I needed the…read moredress taken in slightly around the bust and waist area and it cost me $90. The dress fit perfectly afterward and they completed it within a week, earlier than the pickup date I had asked for. The main issue for me was the organization during pickup. I received a text saying my dress was ready, but when I arrived they brought out a completely different piece of clothing even after I clearly described my dress. Turns out they had mixed up the name tags between my dress and someone else's. I ended up going to the back with them and immediately spotted my dress myself. I pointed it out and they asked if I was sure it was mine, which was a little strange. Then they asked me to try it on. At first I thought they just wanted to confirm the alterations looked right, but it turned out they wanted to see if it fit me to determine whether it was actually my dress. Thankfully it fit like a glove. Even after that, they still seemed unsure so I showed Yelp messages I had previously sent with photos of the dress, along with my receipt and even how much I paid. I usually throw receipts away, so thank goodness I still had it. After confirming in multiple different ways, they finally let me take my dress home. Another woman was also there picking up clothing after receiving a text notification and they were struggling to locate her item too, so it didn't seem like an isolated issue. Overall, I think the tailoring work itself is solid, but the shop felt pretty disorganized. The guy working there did apologize before I left, which I appreciated, but the whole process of having to repeatedly prove the dress was mine was definitely frustrating.

    Gen Cleaners - sewingalterations - Updated May 2026

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