The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!

I had a window with a broken pane on the third floor attic. I called several places, including one…read moreI've used for years for glass and screen repair. Only Good Windows responded and sent someone out to do an estimate. They just finished the job. The original estimate was done from the ground, however when the technician was able to get the unit out of the frame, (This is an old style window), we both saw that additional work had to be done. The tech did the work and did an excellent job. It was only a bit more over the original estimate, but quite reasonable. I highly recommend Good Window Works.

It was nice to be able to have Julia help me over the phone in figuring out the help I needed w/ my…read morewindow. When Yuri came to fix it, it ended up more complicated than it seemed, which I didn't realize. He took the time to fix both the top & bottom windows. After a few days, there was some weird thing/sound going on, so he came back to check it out. Of course, there was another part that had to be replaced. Who knew windows were so complex? Not me. The part came in, so he installed it & thankfully all is well! I totally recommend.

Did a really nice job replacing an exterior door. Trim was done nicely. Cleaned up pretty well. I'd…read moreuse them again. Price was similar to other quotes I got.

I cannot say enough great things about Joe and his team. From day one Joe was very professional,…read morepunctual and responsive. Windows were over 60 years old and had to be replaced asap! Joe explained the whole process from start to finish and also provided recommendations for external trim - game changer! His pricing was consistent if not a tad cheaper than six other quotes I got. His crew covered everything with plastic (Dexter vibes) to make sure furniture did not get damaged. They also cleaned every day before leaving, not just my unit but also neighbors windows and the street - wow! I could not recommend Boston Doors and Windows more! This was my first "big project" experience and I could not be happier! Thank you thank you thank you!

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

If I could give more than five stars, I would…read more We were selling my family home and wanted to replace the basement windows before putting it on the market. My husband and I were only in town for a week and trying to tackle as much maintenance as possible in a very short window. After requesting a quote online, Paul followed up quickly via text and we scheduled a consult for the very next morning. Paul and his son were an absolute pleasure to work with. They clearly understood our situation--we just needed to get the house in good shape to sell--and never once tried to upsell us. In an age where so many companies subcontract everything out, it was incredibly refreshing to work directly with a father-and-son team who clearly take pride in their work. We even spent some time swapping stories about great rock 'n' roll shows we've seen. On their way out, I asked if we could quickly borrow their measuring tape to check the size of a missing piece of siding, since we planned to try fixing it ourselves. Without hesitation, they offered to take care of it when they came back to install the windows. That generosity alone meant so much and took one more thing off our very full to-do list. A few weeks later, the windows arrived and were installed without issue--and they absolutely added value to the house. But the story doesn't end there. Less than a week before closing, we discovered another piece of siding that needed repair. I texted Paul to see if they might be able to fix it or recommend someone, fully expecting to pay. Instead, Paul personally stopped by the very next day and took care of it himself. There is truly no one better to work with than Paul and his team. They are kind, honest, hardworking people who do excellent work and genuinely care about their customers. We are beyond grateful and wouldn't hesitate to recommend them to anyone.

We highly recommend this family run business. Paul and his crew replaced 25 windows in two days and…read moreleft the place spotless. They were prompt in replying to my initial inquiry and coming out to provide an estimate. They were incredibly knowledgeable and never tried to upsell. They also insisted on measuring each and every window, which I appreciated as other window companies did not even bother with proper measurements when providing outrageous quotes. The whole process was seamless, professional, and very pleasant. We are very happy with the results, we look forward to working with them to replace our siding in the near future.

We all search for home contractors asking the same questions: do they know what they're doing, do…read morethey act professionally, can/will they communicate effectively, are they reliable, will they respect me as a customer, and will they charge me a "fair" price? Rest assured, if you do business with Roberto (and his workers), none of those concerns will ever be an issue. This is truly a top-notch contractor that my 155 yr old house will forever be grateful. When all is done, you'll be both proud and amazed at the quality of their work.

I called Roberto for the first time when I bought my house and almost all the windows were jammed…read more He did a great job and was reasonably priced. The next time around, I needed to install Pella windows in my kitchen and bathroom and again Roberto and his team delivered a nice clean install. The third time around, I called him to replace my sliding doors in the sunroom. And again it came out beautifully. And start of this winter season, I noticed my exterior doors were losing a lot of heat and again Roberto and his crew came to my rescue.

Jose was great. Got my gutters cleaned and had pictures with a before and after…read more Price was the best out there and he was speedy. I'd highly recommend giving him a chance!

Jose was very friendly and careful. He also provided a quick quote at a very fair price. He arrived…read morethe same day, prepared, and finished the job efficiently. We even talked about further painting projects in my condo. As a quality assurance manager, I will highly recommend Jose for any painting and wall repair needs! Thanks Jose!

We signed with Zen Windows at the end of July after being told--in writing--that installation would…read morehappen within 4-6 weeks. It's now mid-November, and not only are the windows still not installed, but the installation date was just pushed again to mid-December--almost five months after signing. We specifically reviewed the timeline because we wanted this done before it gets cold. We have booked dog daycare which has to be rescheduled, it affects our schedules, plans, and will massively impact our work, which is WFH. The measuring process was chaotic. The person sent to measure always gave last-minute notice and had to come out multiple times because they kept miscounting the number of windows--always short by one. Communication throughout this process has been terrible. You have to constantly follow up for updates; Zen never reaches out proactively or takes ownership of delays. Every update comes only after you chase them. When we brought up these issues, the company's response was to blame the original sales rep, who is "no longer with them." Convenient excuse, but the timeline and promises were in writing. Zen has taken no accountability for the misinformation or poor service. Yes, they may be cheaper than competitors, but you truly get what you pay for--unreliable timelines, lack of professionalism, and customer service that's downright egregious. Buyer beware!

Cheap horrible windows. All rooms and styles. Total waste of money. I am extremely disappointed. We…read morecould not even get the design we were quoted that set the whole project in motion. Thousands of dollars out the window. Pun intended. I'm so aggravated.