I used this repair shop twice in the past month and I cannot stop praising Joe, his workmanship and…read moreprofessionalism. Repairs done: radiator hose, motor mounts. Estimate: the estimate was accurate (billed actually a few bucks less) and about a third of what another mechanic (big auto repair chain) had quoted. Time of repair: both times, the car was done within 24 hrs from drop off. Joe was extremely nice and accommodating. I was helping out my boyfriend and didn't mind the extra coordination steps with me after he talked to my significant other. Also, he stuck to what he quoted and the scope of work agreed upon (ladies, you know how mechanics always try to take advantage of us). We will definitely come back here!

Honest no nonsense business Four years ago my then mechanic…read morewhom I had been using for almost 5 years told me that my car needed approximately $1200 of repairs. I couldn't afford it and besides the amount and the nature of the proposed repairs seemed rather extraordinary so I went to Joe at BSM for a second opinion. He told me to leave my car and he'd call me to tell me what was wrong and give me an estimate. 3 hours later he called - $150 parts and labor to change a valve. Of course I told him to go ahead and drove the car without any major problems for 5 more years until I donated it to charity. Joe is a rare mechanic - He is HONEST. He will also lecture you (He told me off last month for missing oil changes on my new car) if you don't take care of your car and tell you what you need to do. One star off because he does not take credit cards - cash or check only and definitely cash only for amounts under $100.

Great deals , staff , attentive , direct and honest . Shawn Sultan assisted Us with our new vehicle…read more; We're pleased .

I was recently in the market for a new compact hybrid SUV. My spouse and I went to Glen Burnie…read morebecause there are several dealerships in one area, making it easy to test drive the handful of vehicles I was considering. For more than 10 years, I had wanted a Subaru Crosstrek, and the moment I drove it, I knew it was the right car for me. Over the years, I've purchased vehicles from Toyota, Nissan, Jeep, and Volvo dealerships. None of those experiences were particularly memorable--good or bad. Unfortunately, my experience with i.g. Burton stood out for all the wrong reasons. The test drive itself was excellent. The salesperson was friendly, knowledgeable, and the experience up until that point was exactly what I had hoped for. Unfortunately, everything changed the moment we left the dealership. We were bombarded with aggressive phone calls, text messages, emails, and voicemails. I've heard stories about pushy car salespeople, but I've never experienced anything remotely like this. What was even more surprising was that when I explained why I wasn't interested in continuing the conversation, the salesperson repeatedly argued with me. Not once or twice, but several times. At one point, she even told me she would give me zero stars as a customer. I've never had a salesperson speak to me that way, and I found it both unprofessional and baffling. In the end, we purchased our Subaru Crosstrek from another dealership. They provided an honest, transparent offer, respected our decisions, never pressured us, and had us in and out of the dealership in about an hour. i.g. Burton should take a close look at how its sales staff interacts with potential customers. A great test drive experience means very little if customers are driven away by aggressive and confrontational sales tactics. They lost this sale not because of price or product, but because of the way they treated a customer after the test drive.

I was stranded late at night with two shredded tires and 495 Towing and Auto came through for me…read more They went above and beyond to get me back on the road with fast, courteous service. Fair prices as well.

Big Parks Towing is the best. Called him and in minutes he was there. Can bet his prices and his…read moreprofessionalism. Trust me, you won't get any other services better than this towing company. I stamp this company.

I had to have my tires changed and needed a tow. They were expedient and got me to the destination.read more

steve, thank you l…read moream very grateful this is the company l called came to my rescue adc towing & recovery but steve is what you hope for excellent service, great prices !!!!!!!

Absolute scammer please do not let them touch your car. They will take it back to the yard and…read morecharge you whatever they want for it.

I was in a near fatal accident that damaged the whole left side of my Honda Accord. The insurance…read morecompany wanted to total loss my vehicle. In my pursuit to find someone to fix car I came across Prestige Auto. I sent them estimate of insurance company with pictures of my vehicle in "torn down state". After reviewing documents and photos, they went to pick up vehicle and fixed vehicle. They saved me a few hundred dollars that was needed to not have my vehicle go to chopping block. Jamal and Mike where very helpful in process. It them a little over month to fix vehicle and when I got it back it looked brand new. Mike showed me pieces from the job. I didn't know how major work was. But I'm grateful they saved me headache of looking for another vehicle. It took me six months to find that car!

My 3rd experience with this shop. Obviously I like the them because I went back...first time, my…read moreson(new driver) then, backed up to a neighbor's car. I just looked them up online and picked them because of the good review. I was extremely happy by the level of service and efficiency. Second time, I "experience driver" backed up in to a car in a parking lot. I knew where to go. Needled to say, I was advised in all options and helped. They are honest, timely and professional. This time, I took my car to the dealer for schedule maintenance and needed to replace my head light and was given a price...the PRICE made me wonder...what if I take my car to Prestige? I told the Lexus people to hold and went to Prestige which gave me a much more affordable price, fast and quality service. To me the most important element is trust so I say thank you to Prestige for earning my trust, your amazing customer service and quality work!!! Beth bethelhemy@yahoo.com

They have reasonable prices and are upfront about what the costs are and don't try to trick you…read moreinto forking over more money than you have to make the repair. I can appreciate an honest auto mechanic. But I do wish that they would communicate better. I was waiting for a particular part and did not want to buy it brand new. So I was waiting for a call to let me know when a used part could come in. But days past without a call and really needed a car. I had to be really proactive about making sure he was trying other vendors or letting me know any part leadtimes. Ultimately, under a time crunch I decided to move forward with one part of the repair as the pair was not crucial to driving. But I could have made that decision sooner if there was good communication.

Someone damaged my car and it required a bracket to put 2 pieces together around a wheel well. I…read moregot an estimate and dropped my car off. It was ready the next day. I paid the quoted price and was very pleased with the result.

I went in for a state inspection. My car had no issues but Ed Coby wanted more money so he…read moredeliberately decided to create more issues to charge me more money. His scam is not sophisticated at all, he took my car for a test drive at the end of the inspection and this is when he created his opportunity to damage my vehicle while out of sight. He cut my serpentine belt intentionally so that it would be on the verge of breaking and then revved the engine really hard until engine warning signs came on and then returned the car to me like a ticking time bomb ready to explode. I immediately confronted him about the damage he had done to my vehicle but he is so out of touch with reality he actually thought I would be willing to let him fix an issue he created. He thinks my car is under warranty so it's a win win situation and I wouldn't care anyways. He is very wrong, he scammed and defrauded me! Not some magical warranty insurance manufacturer... it's me he scammed, it's a Lose-Lose situation. He will not get a penny from me but I still have to pay someone else to fix the damage he did to my vehicle with his deceitful greedy actions.

This auto service center takes advantage of the elderly . He charged my 90 year old mother 1052.52…read morefor an oil change, transmission fluid and a brake check. Stay away. She doesn't't drive only has her care giver drive her. maybe 15 miles a week. the service was not necessary .