1. General Furniture

    1. General Furniture

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    Industry, CA

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    General Furniture

    2.3 (3 reviews)
    Open 11:00 am - 7:30 pm

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    3 years ago

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    6 years ago

    Absolutely horrible customer service which apparently seems to be the norm since another person browsing was treated the same way as myself.

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    7 years ago

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    One Perfect Choice

    One Perfect Choice

    5.0
    (4 reviews)
    8.1 mi

    COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morecustomers are expected to wear a mask too. The staff also wear gloves. There are some hand sanitizers available for customers to use by the entrance. This place is available for customers to come in to view furniture. However, you must call in in advance to schedule an appointment with them due to COVID-19. They are limiting their capacity, so they don't really allow walk ins. They are also doing this because they want to ensure that there is an employee available to help answer all of your questions and concerns. If you suddenly come in, there may not be an employee available to assist you in case you have any questions or concerns. So please call in advance. They are also sanitizing in between customers. While I was looking for furniture in this store with my mom several weeks ago in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment. Parking: A plethora of parking. Seriously. You can park anywhere you want in the lot. It's massive. So few cars there during COVID. Furniture: Lots of furniture to choose from. However, if you do not find what you are looking for, have no fear. You can take a look at their plethora of catalogs to find what you are looking for. Staff: The employee helping my mother and I went above and beyond to assist us. Even though we unfortunately did not find what we wanted in the store or the catalog, she was kind enough to take down my number and promised to contact me if she found what we wanted. She ended up texting me several times and showed me pictures of couches that we might possibly like. I love how dedicated she is to her job. She deserves a raise.

    I love the prices Customer service is excellence…read more Thanks Allen I love my new queen bed

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    Ashley Store

    Ashley Store

    3.3
    (1.4k reviews)
    5.7 mi
    $$

    Had the most pleasant experience working with Steven at this Ashley's Furniture after coming in…read morehere on a whim during Memorial Day weekend just hours before closing to browse L sectionals for our house. Steven was an absolute rockstar; he was very patient, attentive, and didn't make us feel pressured whatsoever. One of the concerns we had was related to transporting of the couch itself as we had originally intended to pick it up by SUV. In expressing our concerns to Steven, he went out of his way to request that his supervisor locate the exact dimensions of the sofa as it would be delivered in the two separate boxes (H x W x D) as well as the weight of each box for the delivery. Moreover, despite the couch being sold out online, Steven went out of his way to coordinate with his manager an timely delivery date that fell within our work availabilities much earlier than we had anticipated given the online estimate. Highly recommending that partnering up with Steven here at Ashely's furniture for any future furniture needs!

    Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

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    Ashley Store
    Ashley Store
    Ashley Store

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    World Market

    World Market

    4.3
    (105 reviews)
    10.1 mi
    $$$

    I love shopping at World Market. This store is literally a 10/10…read more They literally carry EVERYTHING that I absolutely love, such as wine, kitchen gadgets, Hello Kitty tote bags, skin care, home decor, stationery, plants, candles, clothes, furniture... need I say more? There's always these huge clearance sale deals that are just to hard to skip. I can find snacks here that are only available in my home country (Hong Kong). They also carry so many different types of wine that are less expensive than other stores. If you have not been to World Market, you are really missing out!

    Can't believe I've lagged on shopping at World Market for so long! Although the Pasadena location…read moreis closer to me, I'm frequently in the IE/SGV area a lot. They have an expansive range of snacks, some I'd beg my friends to bring back to the US when they travel. There's a good selection of Milkia chocolates, although I do wish they would stock some Swiss brands like Sprungli. They do carry Lindt, but not exclusive flavors. I don't mind waiting as they have many options. The real gems I found here are in the kitchen and dining section. They have some of the cutest kitchenware like strawberry themed jars, froggy glass cups, and sardine plates. For the matcha hobbyists, there are plenty of whisks and chawan bowls at reasonable prices. I've even scored two Hello Kitty cups from their clearance section. Nice employees here are definitely a plus. I prefer to be left alone, but they are quite helpful at the register. Take advantage of their membership for their perks. Returning for more great buys.

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    World Market
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    General Furniture - furniture - Updated July 2026

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